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Mercure Koh Samui Beach Resort

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26/1-3 Moo 3, Lamai Beach, Maret 84310 Thailand
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Traveler (559)
360
Panoramas (10)
Pool & Beach (168)
What is Travelers’ Choice?
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About

#25 of 58 hotels in Lamai Beach
Location
Cleanliness
Service
Value
Travelers' Choice
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Meeting rooms
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
525Reviews13Q+A80Room tips
Traveler rating
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  • 27
Time of year
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Popular mentions
LoveMaastricht wrote a review Jan 2021
1 contribution
Peter was a very welcoming and friendly GM and made sure that we had a pleasant stay throughout our entire duration. The Hotel was a magnificient sanctuary in Koh Samui that allowed us to energize to the fullest extent, with a beautiful exposure to the sea as cherry on the top.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Hier rooms provide a beautiful view to the sea and less noise
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_anwen_bottois wrote a review Mar 2020
Manchester, United Kingdom14 contributions12 helpful votes
Really sorry but the website over promises! The staff are lovely so really not their fault but the rooms were not great, the road noise was awful (set up a bit like a motel) and the breakfast offer pretty rubbish too. We checked out after 1 night to go stay somewhere else as it was a special holiday and we wanted the experience want we expected. If this was marketed as a 3 star that would be fair and people would know what they were booking. If you are looking for a great 3 star in Lamai though the view of the beach is really special.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Peeraphon Poenmunkong, General Manager at Mercure Koh Samui Beach Resort
Responded Mar 22, 2020
Dear_anwen_bottois, We do apologize for a few areas which not satisfied you well and will be focus on this in every single detail. Unfortunately you're not contact me personally for more details in each area which could be a big help for us to look around at all areas to ensure that this experiences would not happen and will stick on a high standard as per a Mercure concept. Once again, Thank you very much on your comment and look forward to warm welcoming you back here as my special guest again soon. Best Regrads. Peeraphon Poenmunkong (Peter)
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Charliewolf wrote a review Mar 2020
Dudley, United Kingdom18 contributions5 helpful votes
+1
Lovely quiet hotel at Lamai Beach Samui, right on the beach front. The staff here are wonderful and speak excellent English, the manager also came and welcomed me. The pool is nice and clean. quiet with soft music, excellent bar and service staff Food was wonderful and reasonably priced. Room was a nice size and clean with a great beach view The WI-FI has been upgrade also for a nice fast reliable speed which never cut of for the 3 weeks I was there. Looking forward to our next trip there. See you soon...
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Beach View
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Response from Peeraphon Poenmunkong, General Manager at Mercure Koh Samui Beach Resort
Responded Mar 4, 2020
Dear Khun charliewoives, Thank you so much for your review on TripAdvisor. I truly appreciate your constructive feedback and please rest assured that I will look into your comments to further enhance our services. Once again, Thank you very much on your positive comment and look forward to warm welcoming you back here as my special guest again soon Best Regards, Peeraphon Poenmunkong
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Tom T wrote a review Feb 2020
Eastbourne, United Kingdom37 contributions31 helpful votes
My wife and I stayed for four nights in the Mercure Koh Samui last week. The staff were pleasant and attentive on checking in- we had room 4101 which is top floor and directly overlooking the very busy main ring road. Disappointingly the traffic noise was very loud and carries on throughout the night with loud motorbikes passing etc. Not much they can do about this I guess but it wasn't the peaceful stay as described by others on here (who must have got beach rooms). With the layout of the hotel rooms I think many will suffer with the traffic noise. The room was OK- nice enough. The shower only ever achieved luke warm temperature and the hair dryer gave you about two minutes before cutting out. It all just felt a little dated and didn't really seem like a 4 star hotel to me if I am honest. The pool area was pleasant leading out to the beach- we had trips booked so didn't spend much time around the pool sadly. The hotel offers free shuttle buses into town at good times compared to the other hotels we stayed in- the last bus back from Lamai is 2215 hrs which was ideal. The driver was always smiley and very pleasant. Breakfast was OK- buffet style but fairly basic as far as they go. Otherwise staff were friendly and everything was clean. The hotel is reasonably priced for what it is. Overall the stay was fine- the traffic noise was my main grumble. If I was there longer than the four nights I would have to switch rooms I think. Worth checking on booking where you room is situated.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Peeraphon Poenmunkong, General Manager at Mercure Koh Samui Beach Resort
Responded Feb 27, 2020
Dear 993tomt, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peeraphon Poenmunkong General Manager
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rogersmichael16 wrote a review Feb 2020
Ostend, Belgium2 contributions2 helpful votes
13 day stay with my son beautiful quiet hotel right on the beach the only noise you hear is the waves nice big room with a large terrace good breakfast every morning and the staff are very friendly and helpfull we had the first two weeks in February 31dg every day free bus to the town and back we will definitely be coming back thank you hotel mercure koh samui
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Date of stay: February 2020
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Response from Peeraphon P, General Manager at Mercure Koh Samui Beach Resort
Responded Feb 16, 2020
Dear rogermichael16, Thank you so much for your review on TripAdvisor. I truly appreciate your constructive feedback and please rest assured that I will look into your comments to further enhance our services. Once again, Thank you very much for sharing your experience on your constructive comments and look forward to warm welcoming you back here as my special guest again soon. Sincerely, PeeraphonPoenmunkong (Peter) General Manager
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PRICE RANGE
$59 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure samui fenix hotel koh samui
FORMERLY KNOWN AS
Fenix Beach Resort Samui
LOCATION
ThailandSurat Thani ProvinceKo SamuiMaretLamai Beach
NUMBER OF ROOMS
60
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Frequently Asked Questions about Mercure Koh Samui Beach Resort
Which popular attractions are close to Mercure Koh Samui Beach Resort?
Nearby attractions include Samui Rock Bar (0.2 miles), We Green (0.3 miles), and Hin Ta & Hin Yai Rocks (0.3 miles).
What are some of the property amenities at Mercure Koh Samui Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Koh Samui Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Koh Samui Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mercure Koh Samui Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Koh Samui Beach Resort?
Conveniently located restaurants include Leonardo Ice Cream, Dining Room - Rocky's Boutique Resort Koh Samui, and Lucky Elephant Restaurant.
Are there opportunities to exercise at Mercure Koh Samui Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Mercure Koh Samui Beach Resort have an airport shuttle?
Yes, Mercure Koh Samui Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Koh Samui Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Koh Samui Beach Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Mercure Koh Samui Beach Resort?
Many travelers enjoy visiting Wat Sitlaram (2.3 miles).