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Mercure Koh Samui Beach Resort

Agoda.com$57*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$73*
$57*
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Mercure Koh Samui Beach Resort
Mercure Koh Samui Beach Resort
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335 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Reviewed yesterday NEW

We stayed here first week in April and have never seen so much rain! It meant we were pretty much hotel bound for the week however did take the free shuttle into Lamai when the rain eased which was handy. The hotel was very quiet and there wasn't really any atmosphere however the staff were very friendly and always had...

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Helpful?
Thank watfordem31
Leicester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great hotel. Located 3km from Lamai town centre. All rooms are large and comfortable. The pool is lovely and has direct beach access. The in house masseuse is great and the massages are more or less on the beach. Not bad value too. The breakfast is adequate, with eggs, bacon, toast, cereals etc. You have to remember that is an...

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Thank JayR1976
greece
Reviewed 5 days ago NEWvia mobile

This is a very nice hotel in the south end of Lamai with very nice view and hospitality.The beds are comfortable and the rooms are big with nice balconies with sea view.Coffe facilities and nice bathroom.The clean is great and all the people working to the complex are very helpful.The breakfast is very nice and with big variety.The swimming pool...

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Helpful?
Thank michalisGreece
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Vaasa, Finland
Reviewed 1 week ago

Wery good hotel,room was just what i expect,clean with nice sea wiew. Pool area was large, with poole bar,gym (useful). Breakfast is good and diverse. Hotels location is little bit far from lamai centre but from hotel order transport there every one hour and its free. (and back too). One minus was that there is no elevator but if you...

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Helpful?
Thank travelmanVaasa
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Minehead, United Kingdom
Reviewed 2 weeks ago

Needles to say Thailand still has to learn hospitality but the people are really nice and they compensate the bad points of this place. The room was clean and nice but because we were with a 4 years old I think they put us at the end of the building at the top floor which made the views nice to...

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Helpful?
Thank Filip S
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Koh Samui Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your sharing your concerns. Sincerely,

Reviewed 2 weeks ago

We had various problems during our stay, and local staff didn't help out or being constructive to solve them. We stayed at 5 different hotels during our stay in Thailand, and this hotel is the one I would not recommend.

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Helpful?
Thank Christophe B
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Koh Samui Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Koh Samui Beach Resort, we strive to provide a superior service experience for every customer; therefore your feedback...

Carlisle, United Kingdom
Reviewed 3 weeks ago

nice hotel to chill out and relax either at the pool or on the beach where you get a nice breeze.found the breakfast to be nice with good choice of food .rooms where nice although we had a problem with our coffee machine which was replaced with a kettle a little problem?

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter S
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Exmouth, United Kingdom
Reviewed 3 weeks ago via mobile

Went on a recommendation, sadly. The service was OK, the menu had a decent selection of options, but the food was adequate and dull. It was ok, nothing to complain about, but it was filler fodder and definitely nothing special. Also, I had to pay cash as there was a a reason (lost in translation) why I couldn't use a...

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Helpful?
Thank Martin S
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Koh Samui Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Koh Samui Beach Resort, we strive to provide a superior service experience for every customer; therefore your feedback...

Yorkshire, United Kingdom
Reviewed March 21, 2017 via mobile

Breakfast & resort were ok. Room was nice. Some staff were happy to help however one staff member (kuad) was miserable & lazy. Made our experience less enjoyable & therefore we ate out for every meal.

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Helpful?
Thank Jessica C
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Koh Samui Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Koh Samui Beach Resort, we strive to provide a superior service experience for every customer; therefore your feedback...

Bangkok, Thailand
Reviewed March 13, 2017

Beach front Hotel, Located on Lamai, Excellent view from the room balcony, Rooms are big and spacious, Swimming pool is center of attraction, Food quality is at its best and staff at the hotel are very welcoming

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1Thank ajay24arti14
Nathakan T, General Manager at Mercure Koh Samui Beach Resort, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Koh Samui Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you set your internal compass resolutely to the south of the island, you will find Mercure Koh Samui Beach Resort (former Fenix Beach Resort Samui), an exclusive retreat set on a privileged location on the beachfront of Lamai with a panoramic and breathtaking view of the Gulf of Thailand. It is an Eden where the air is fresh and crisp and the landscape overflowing with well manicured tropical gardens. This is a private beach resort that is not only enchanting but also breathtakingly beautiful. Blending seamlessly with nature's beauty, green is the dominant color of the landscape coupled with the simplicity of contemporary convenience. Personal with an extra dose of privacy, the rooms and villas exude warm natural hues while the variety of services and facilities will complete a fun-filled stay. Facilities include a generous swimming pool set against the backdrop of the turquoise seas, a restaurant and beach bar, an outdoor Thai massage sala, a meeting room, an indoor fitness room and complimentary shuttle trips to the centre of Lamai. A mixture of unique cultural experiences, undreamed visual images and exotic tropical recreation will all combine to form lasting vivid memories of a perfect vacation. ... more   less 

Additional Information about Mercure Koh Samui Beach Resort

Address: 26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Fenix Beach Resort Samui)
Location: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Price Range: $65 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Samui Beach Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mercure Samui Fenix Hotel Koh Samui
Mercure Koh Samui Beach Resort Ko Samui/Lamai Beach
Hotel Style:
#12 Luxury Hotel in Lamai Beach
#15 On the Beach Hotel in Lamai Beach
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Koh Samui Beach Resort staff and other travelers.
4 questions
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Questions? Get answers from Mercure Koh Samui Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chose a villa maybe...”
765filips, 2 weeks ago | Read review
“Rooms with Sea View or Villas with privacy are the best”
ajay24arti14, Mar 13, 2017 | Read review
“Sea view is definitely the way to go”
vicpea, May 7, 2016 | Read review
“ask for a room on the main building premises overlooking the pool.”
ganzm87, Mar 21, 2016 | Read review
“Beach Facing as well as Pool Facing”
  • Pool View from Room
  • View from Room
  • View from Room
  • Bedroom
  • View from Room - Pool View
brillianar, Oct 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$57* /night
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Prices are for 1 room, 2 adults
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