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Avra Imperial Hotel

Traveler (1886)
Room & Suite (405)
Video (2)

About

#4 of 13 hotels in Crete
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Located next to the beautiful beach of Kolymbari, awarded with the EU Blue Flag, situated within 65,000m² of fragrant lush gardens and glistening waters, Avra Imperial Hotel boasts 328 luxurious rooms and suites and a wide range of top class facilities including impressive swimming pools, five excellent restaurants and four vibrant bars, sports & leisure facilities, crèche & children’s club, shops, a rejuvenating and uniquely designed spa and unrivalled conference center facilities. Overlooking the resplendent Cretan sea, in an oasis of sumptuous comfort and blissful harmony, Avra Imperial Hotel will undoubtedly become your own sophisticated paradise of relaxation during your vacation in Crete.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Hotel links
Visit hotel website

Location

Full view
38Car recommended
Grade: 38 out of 100
19Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
1,581Reviews
84Q+A
100Room tips
Traveler rating
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  • 15
Time of year
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Popular mentions
Our family of five stayed in Avra Imperial for one week from 6 to 13 June, together with 5 other family members. Our kids are 13, 11 and 2 years old. We all had a lovely holiday! We loved the beautiful and peaceful village of Kolymbari, and the location of the hotel was very
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Response from Avra_Management, Administration Executive at Avra Imperial Hotel
Responded 3 days ago
Dear Tuijax, Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment! What gives us great pleasure and satisfaction is positive people and comments which of course we share with everybody. Kolymbari is indeed a beautiful area to explore with different aspects and views, as it combines sea and mountain. We are more than happy to read that you enjoyed your lovely suite, our Cretan and buffet breakfast. We try very hard in order to offer to our guests a variety and quality of food products. Thank you also for your kind words regarding our pool bar, our pool areas and the Italian restaurant. Regarding your comment on our activities, we are glad to read that your son enjoyed mini soccer activity because our priority is not just adults but “little” guests too. Furthermore, we are very pleased to read so nice words about our concierge staff which is dedicated and passionate. We place great value on your opinion and we hope to welcome you again during your next visit to Greece! Yours sincerely, Konstantina Ais Administration Executive
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+1
Hotel's Favorite
We stayed in this hotel 9 nights in August 2018. This was our third visit to this place and we left with a conviction that we will be back again next year. To start, the evening of our arrival we found in our room a plate filled with Cretan treats with a "welcome back"
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Response from Avra_Management, Administration Executive at Avra Imperial Hotel
Responded 4 weeks ago
Dear Michalina, Thank you for staying with us and for sharing with us your holiday experience! We are very pleased to read that you enjoyed your stay with us and were happy with our services and facilities. Thank you as well for your kind comments about our food and staff of course. We hope that you will consider us for your next trip! Yours sincerely, Konstantina Ais Administration Executive
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This is our 4th year here and on the surface everything is the same. The hotel is beautiful, the rooms are lovely, outside areas are fantastic and the food is great. However, there are some things that are changing. The hotel is advertised as a 5 star Spa hotel and over the
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This was one of the worst vacations we ever had! Instead of coming relaxed and happy home, we came totally exhaused and dissapointed back. The architecture of the hotel is amazing, the food is delicious and the rooms are big and very clean. However: - the rooms are very bad
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Response from Avra_Management, Administration Executive at Avra Imperial Hotel
Responded 5 days ago
Dear Natasha, Thank you for staying with us and for sharing with us your holiday feedback! We are very pleased to read that you enjoyed our premises and our food. Here at Avra Imperial we consider all guests comments to be of utmost importance. Regarding your comment on noisy room, after your initial complaint we gave you immediately another room. Actually, you have shown three rooms in order to choose the most appropriate for you and finally you chose a room which was according to your expectation and satisfaction as you have informed us. Furthermore, we have to inform you that Avra Imperial is a hotel for families and couples, so we do our utmost for both of them. Our hotel is well designed and there are many chill out zones within the hotel where all guests can relax with or without the presence of children. For instance, there are many a la carte restaurants where guests can have a perfect meal. To be more precise, we have our Italian restaurant “Al Fresco”, our Asian restaurant “Blue Dong”, our Cretan restaurant “Xatheri”etc. In addition, there is a cozy lounge bar “Le bar” where you can enjoy magic music nights. Our Apivita spa area is also outstanding where guests can truly relax and choose a unique treatment. Regarding your comment on our reception staff, let me assure you that they always try to give the best impression to our guests and to fulfill their wishes. We always receive exceptional comments on our reception staff and we would not accept your personal unfair and disrespect comments about it. Our staff is dedicated, very friendly and tries to offer to our guests Greek hospitality. We apologize for any inconvenience you may have felt regarding the issue of late check out, due to lack of communication between the cleaning lady who missed the correct room number. Hopefully, we will have the chance to welcome you back in the future in order, not only to meet, but if possible to exceed your expectations! Yours sincerely, Konstantina Ais Administration Executive
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Great hotel, Nice room, Pools are at this time of the year very cold, food in the main restaurant was every the same and even cold. If you want to eat in the Other restaurants you have to pay extra. This is for me nog a 5 star hotel. The wil never see me again hete.
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PRICE RANGE
$167 - $431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avra imperial beach hotel chania townavra imperial beach resort and spa
LOCATION
GreeceCreteChania PrefecturePlataniasKolymbari
NUMBER OF ROOMS
328
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