The staff are exceptionally helpful and efficient from the stafff on the desk to the restaurant and cleaning. And the food was always of great quality. The only thing that let the hotel down in my opinion is the lack of access for the wheelchair I unfortunately have to use. Around the hotel there is not a problem it is trying to get to the other side of the road there’s is a an underground walkway with steps but no easy way to get a wheelchair across.

I stayed here with a large group. Hotel is a little tired but in a great location to view the lake from the dining room/terrace. We would all love a room with a view and whilst there are such rooms, not all have a view of the lake. However, it's a room for the night!! The food is plentiful, not gormet but tasty and hot. There was an extensive buffet menu and you are able to try as much of the different dishes as you like. desserts are nothing special but the drinks package makes up for it ( Basically there are 3 soft drinks taps, a beer tap and a white and red wine tap to help yourself from. All drinks were very acceptable). The 3- 4 staff in the dining room were there every morning and every night. They were VERY friendly and work extremely hard. All credit to them, they worked like trojans! As a previous contributor states, you cannot really walk into Malcesine or any other village so you are a bit stranded without a car ( although we used the frequent bus service, which stops right outside the hotel. Nothing really put me off and i would stay here again. Overall a pleasant stay

this is a lovely hotel in a lovely location. however if its Malcesine you want to spend your time in don't book here. its 5km, which is either over an hours walk, tho there is a tourist bus that leaves every 15 mins to the hour and one that comes back at every 20 past but the last one is 10:20pm so a tad early or bikes. a taxi offered us 15 euros which I think is a bit much and apparently theres only a few taxis on the lake. we sorted out our problem with bikes which were pretty fun but it was pretty hot outside. I should have done a bit more research on the location compared to Malcesine. my husband booked it and malcesine was in the name so that was good enough for him. haha!!! overall its a lovely hotel with a lovely pool but Navene is just too quiet and a little out of the way for a casual stroll to malcesine.