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Cheaper
Average
Higher
About
4.0
#1 of 1 B&B in Al Hadd
Location
4.4
Cleanliness
4.1
Service
3.9
Value
3.5
Ras al-Jinz Turtle Reserve is an excellent choice for travelers visiting Sur, offering many helpful amenities designed to enhance your stay.
Rooms at Ras Al-jinz Turtle Reserve Hotel offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.
A 24 hour front desk, express check-in and check-out, and shops are some of the conveniences offered at this bed and breakfast. Free breakfast will also help to make your stay even more special. If you are driving to Ras Al-jinz Turtle Reserve Hotel, free parking is available.
Should time allow, Ras al Hadd Castle is a popular castle that is relatively easy to get to.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English, Arabic
Location
Al Hadd 411 Oman
Ras Al Jinz Turtle Reserve
921 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This was our 6th visit and we have never got bored coming here. This place through which all visitors wanting to get a guided tour have to pass through as it is exclusively organised by them. Even if you are staying in any accomodation outside you have come here for the guide tour as the beach is protected and no one can judt walk in there. There are many sccomodations nearby but this is a single building extending between two hillocks a few hundred metres from the beach, the sea can be viewed from here. Because the building is perched here it blocks out any tresspassers...a brilliant idea. The building is full fledged residential complex with just 2 storeys. There are plenty of rooms which have be booked in advance especially on weekends as it is always full. There is a decent dinning hall serving breakfast for all stayers. Lunch is available on order and buffet dinner. The rooms ar not facing the sea because no light should leak out from the building towards the sea...if the lights reach the beach the turtles will be afraid to come and lay the eggs and the hatvhlings too will get misguided towards land. There is meuseum where a detailed life cycle of the turtles is depicted and very nice for first time visitors and kids. Whenever I have come here I have seen plenty of kids visiting and haven't seen any disappointment on there faces The rooms are more than adequate with a large double bed, fridge, electric kettle, hair dryer, bathing soap, body lotion and shampoo. A variety of tea bags and coffee. They kept plate full of fruits with knife and fork to welcome us! They have room service too. All provinding service are very helpful and polite. I have seen some one and rwo stars here but I think they were unfair. viewing a turtle lay eggs is a matter of chance..100% on one visit during season. 80 to 90% in slightly off season and 60 to 70% in off season. So if you are not visiting in the peak season, then, stay for two days. Visits to beach are in the dark, late evening and early morning and always guided. There is a charge per person per visit if you are residing outside the complex. If you stay here all trips are free. The guides are very knowledgeable and can conduct in several languages. This place is a must visit if you are planning anything for a week or more in Oman. There are also family tents placed outside the building which are also wonderful but I am not reviewing them here.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Mar 21, 2021
Dear Valued Guest, Greetings from Ras Al Jinz Turtle Reserve!! Thank you very much for taking time to write detailed review of your experience at Ras Al Jinz Turtle Reserve. We truly appreciate your feedback. It is fantastic to read how much you enjoyed the facilities at the reserve we feel genuinely honored and are looking forward to welcoming you back to the reserve soon to create another memorable experience for you. Warm Regards, Nasser Al Ghilani Reserve Manager
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Am amazing place located in an isolated area far from the noise of the city. Near to Sur and 3 and 1/2 hours away from Muscat. This place has normal rooms located at the main building and tents on the upper side which you can reach to by driving your own normal car, hotel electric car or by walk. The staff are friendly and helpful. The tents are well designed and are equipped with Bathroom, TV, Air Condition. The tent is clean, cozy and comfy. However, they are not sound proof. You can hear everything outside and outside can hear you too. Wi-Fi is available and is free but does not reach to the tents. It only works at the main building. OmanTel signal was 2G but Ooredoo signal is 4G. The hot water was not fully working. It will slowly get less warmer although water heater was on. Towells, Shampoo and soap were available along with complementary 1.5 bottle of mineral water. The breakfast waa good and had variety. Dinner on Thursday was la carte and buffet on Friday. The turtle watch is the most amazing part of the trip and is part of the reservation. You walk for about 900 m on the sand till you reach the area of turtles escorted with a tour guide who explains all details while enjoying the watch that lasts for 20-40 minutes depending on how many groups are waiting and how many turtles are there. There are plenty of places to walk around and there are many car parkings that are free. Tents need some maintenance as some zips were not working.
Water and electricity are always available.
Overall, it is a place wort visiting.
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Feb 12, 2021
Dear Guest, Greetings from Ras Al Jinz Turtle Reserve !! Thank you very much for taking some of your valuable time to review your experience at Ras Al Jinz Turtle Reserve. I must also thank you for the time taken to share this review with the Trip Advisor community. We truly appreciate your feedback. It is fantastic to read that you have enjoyed your stay and turtle watching tours . We feel genuinely honored and are looking forward to welcoming you back to the reserve soon to create another memorable experience for you. Warm Regards, Nasser Al Ghilani Reserve Manager
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We had originally called at the reserve in the morning of our intended visit to reserve places. They advised this was not needed and we should simply turn up around 8.15pm; we learnt later that they do not take payment until they are certain that turtles can be viewed on evening visits. Cash or card payment is accepted. On arrival in the evening at 8.10pm, there were already a considerable number of people in the lobby (mostly large tour groups). The reception desk allocated us two places in ‘group 4' and advised we should return to reception when our group number was announced to pay our entry fee. After this it all become chaotic, no group announcements are audible unless you stand within 2 metres of reception. Our group was eventually announced at around 9.15pm. It is a 10 minute walk to the beach and we were guided to see a turtle actually laying eggs, a truly wonderious sight. We then received some explanation of the turtle life cycle and breeding habits, we then saw two other turtles that had completed their egg laying and were in the process of covering their nests with sand. Finally we saw a fourth turtle taking the slow and laborious path back to the water. We thought all the turtles were treated with respect, guides ensured that no one stood too close, switched on white light torches or used flash photography. Guests are asked to stay quiet and generally we thought this rule was well observed. Overall we spent around 30 minutes on the beach and found the visit very worthwhile. We just think that organisation could be vastly improved , there seemed to be no coordination between reception and the guides and there didn't seem to be any system to ensure everyone received an equal amount of time viewing turtles. It was apparent that some of the larger groups got far less time on the beach than others, we were one of the lucky ones.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay H, Manager at Ras Al Jinz Turtle Reserve
Responded Jan 22, 2020
Dear Valued Guest, Thank you very much for your detailed feedback of your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our aim is to ensure our guests have a seamless stay and your feedback has helped. Our apologies for any inconvenience you may have faced on your recent stay. Rest assured that we are taking necessary actions to improve our services. We do hope to welcome you back in the near future. Kind Regards, Reserve Manager Nasser Al Ghilani
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We were 3 families staying at the Turtle Reserve for a night, this July 2021. Amidst the pandemic we were sceptical as we should travel or not, but then we went ahead with the plan and made the best decision ever. Close to the beach lies this reserve, with plenty of turtles to watch. The food, ambience and stay was pleasant. Weather was so good as it was a bit cloudy with mild rain. The tour of turtle watching with our guide, well followed all the safety measures. It was lovely to see the turtles, their nesting process and the hatching of eggs. Baby turtles and watching them travel into the sea. A big thank you for Mr. Abhay who was always theor to solve our queries and helped us with the booking. So definitely a thumps up, and they do check your resident cards and temperature upon arrival. A sanitizer and few masks will be given in the room as complimentary. The rooms and tents are spacious. And we had complimentary breakfast which was super delicious.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Jul 23, 2021
Dear Guest, Greetings from Ras Al Jinz Turtle Reserve !! Thank you very much for taking some of your valuable time to review your experience at Ras Al Jinz Turtle Reserve. We truly appreciate your feedback. It is fantastic to read how much you enjoyed your stay at reserve. Thank you for recognizing Abhay. He indeed is one of our stars. We will ensure your feedback is shared with him. We feel genuinely honored and we look forward to hosting you again to create another memorable experience for you. Warm Regards, Nasser Al Ghilani Reserve Manager
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Stayed at the Ras Al Jinz eco tents for 1 night. The eco tent was spacious. The cost includes 2 guided tours (evening and dawn) to the natural habitat, entry to the museum and buffet breakfast. The experience of watching the green turtle up close and in their habitat was priceless. You will be amazed by the sight of these giants coming ashore, laying their eggs and making its way back to the ocean. Just make sure to respect the health and livelihood of the sea turtles.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Aug 26, 2020
Dear Guest, Greetings from Ras Al Jinz Turtle Reserve !! Thank you for taking the time to share your detailed feedback with regards to your recent visit at our reserve. Feedback from our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. It was a pleasure to have you with us and our team would be delighted to welcome you back in the near future. Warm Regards, Nasser Al Ghilani Reserve Manager
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Most expensive facilty in the town with no value to money.
We stayed in tents but..
Dirt everywhere, Broken and old furniture, old / dirty bedsheets and towels. Fridge, TV, telephone not working, no room service, average food but very expensive. Zips of the tents are hard to operate. Some toilet equipment was broken.
Beach and weather is good there as temperature was around 20°C or less in night.
Restaurant staff is good, cooperative and friendly.
Advice is to stay nearby, go with your own arrangement of food as you will fine only 1 bottle of water rest everything will be charged.
Vehicles are not allowed at BEACH during night so the visitors with medical conditions and espacially with kids should go with proper arrangement of joggers as you will have to walk for 4 km approx on gravely track to watch turtles.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Aug 18, 2021
Dear Guest, Thank you for taking the time to share your experience with us. My team and I are deeply concerned that your overall experience at the reserve was less than satisfactory – please accept my heartfelt apology. All of us at Ras Al Jinz Turtle Reserve endeavor to do all we can to ensure that every guest feels comfortable and enjoy their stay. I would like to apologize to you, your insights are invaluable and will help us better meet and exceed the expectations of guests staying with us in the future. Please give us another opportunity to serve you and to change your opinion about the reserve. Warm Regards, Nasser Al Ghilani Reserve Manager
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We stayed in Carapace room. Dinner was not their in our room rate, but they generously added the dinner without anything extra to pay. Room was large enough for 2+1 people. Buffet Dinner was served at 7pm and it was really good, especially for a vegetarian (Dhal, Rice etc.). 8:20pm we assembled for the night tours and we saw 1 big green turtle. Our Guide Said al Amri was very informative. we did again morning tour at 5am and saw 2 big turtles leaving back to sea. My kid carried many baby turtles and left them to the waters. Morning breakfast was great as well (paratha, aloo mutter) Overall it was a good experience.
Regarding the facilities, there was no other activity to do until the night tour. Cycles was not in good condition.
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Date of stay: December 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Dec 26, 2020
Dear Guest, Greetings !! Thank you very much for taking time to review your experience at Ras Al JInz Turtle Reserve. I am glad to know that we have been able to provide you with the level of service expected. Your words of appreciation for Said Al Amri have bee shared with him and he is thrilled to hear his recognition. We sincerely hope to welcoming you back in the near future. Warm Regards, Nasser Al Ghilani Reserve Manager
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We went to Ras Al Jinz specifically to see the turtles. The hotel was great and we opted to stay in an eco tent. It was immaculately clean and the staff was very friendly. The food was fine. Because of COVID restrictions, meals were taken with room service, but all was well. The breakfast was a buffet, well designed for take away.
However, the reason for our trip was the turtles. The hotel provided outstanding guides (included with the room charge) and we took both an evening and an early morning excursion. We saw it all—from turtles digging their nests to tiny baby turtles trying to make it to the sea for the very first time.
All in all, it was an excellent adventure and I strongly recommend Ras Al Jinz Turtle Reserve.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Jul 15, 2020
Dear Guest, The team and I are so grateful to you for choosing Ras Al Jinz Turtle Reserve as your preferred destination. We appreciate your time to post feedback of your experience on TripAdvisor. I must also thank you for the time taken to share this review with the TripAdvisor community. I am very happy to read your compliments about our food and services; I am proud and lucky to be working with a team of individuals who do everything in their capacity to ensure that all our guests are well looked after and completely enjoy their experience. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back many more times. Warm regards, Nasser Al Ghilani Reserve Manager
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Last night we called to book a turtle experience and was told to just turn up at 8.30pm. We arrived eagerly at 7.50pm and was told to wait outside. We were given a ticket and told we were in group 5. The people next to us was in group 6 but none of us really knew what it meant or what was going on. A lot of the Omani staff didnt speak english. We waited until 8.45 and then group 5 were told to wait inside. Here we waited again until 9 and then they started calling group 2 or 3. It didnt seem at all organised. They should have a booking system where everyone is booked a time slot so that 8 people can go out every 15 mins. That way people are not waiting around unsure of what is happening. It is a 20ish min walk in the dark down to the beach if you have a red light torch it is good to bring it as apparently the turtles arent disturbed by a red light. Again once down on the beach we had a guide that could speak better English and he was really great (his name was Said), but it all seemed a bit haphazard. He would lead our group of 8 around the big holes in the sand and it would've been so easy to fall in on top of a turtle.
The turtles themselves were huge and amazing. We saw every step of their cycle, a mother laying eggs, a mother burying her eggs and digging her self away from her eggs, we saw a baby and the guide took it down to the beach to release it. We saw a mother heading back into sea. It was surreal. We all had to be quiet and it was dark. It was really special and incredible. The guide at the end took us back inland and answered any questions and explained by drawing in the sand the whole process. It was informative and beautiful.
I would definitely recommend it. Its 5 rials and well worth it. It just needs better organisation or information at the beginning.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijay Handa, General Manager at Ras Al Jinz Turtle Reserve
Responded Jul 18, 2020
Dear Valued Guest, Thank you very much for your detailed feedback of your recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our aim is to ensure our guests have a seamless stay and your feedback has helped. Our apologies for any inconvenience you may have faced on your recent stay. Rest assured that we are taking necessary actions to improve our services. We do hope to welcome you back in the near future. Kind Regards, Reserve Manager Nasser Al Ghilani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a ground floor room as one of our family was on crutches, but everything was very good. Staff were helpful throughout, the food was much appreciated, specially the Butter Chicken ;) and was served up for us in our room. This place gets better and more professional with every visit. We have been coming here since 2009, and cannot emphasize enough how much the sanctuary is evolving into a world-class nature/wildlife experience. We will certainly try out the tents after the current lockdown, as we were intrigued by how good they looked. Thanks Team Turtle, you continue to grow on us.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip:Just ask, they are very obliging :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 351vijayh, Manager at Ras Al Jinz Turtle Reserve
Responded Apr 3, 2020
Dear Guest, The team and I are so grateful to you for choosing Ras Al Jinz Turtle Reserve as your preferred destination. We appreciate your time to post feedback of your experience on TripAdvisor. I must also thank you for the time taken to share this review with the TripAdvisor community. I am very happy to read your compliments about our food and services; I am proud and lucky to be working with a team of individuals who do everything in their capacity to ensure that all our guests are well looked after and completely enjoy their experience. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back many more times. Warm regards, Nasser Al Ghilani Reserve Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, when we were there in February the evening one I think was about 9pm and was very busy. The morning one was about 4.30/5.00am and there were only five of us on it - would definitely recommend staying there and doing the early morning one and seeing the sun come up.
There are more places to choose from in the Al Hadd area.
PRICE RANGE
$150 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ras al-jinz turtle reserve hotel sur
LOCATION
OmanAsh-Sharqiyah GovernorateAl Hadd
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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