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Travel safe during COVID-19

What you can expect during your stay

All linens sanitized in high-temperature wash
Face masks required for guests in public areas
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitizer available to guests & staff
Stay-at-home policy for staff with symptoms

Updated 06/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Hermitage Bay

About

5.0

Excellent

1,518 reviews

#1 of 7 hotels in Saint Mary's

Location

Cleanliness

Service

Value

2021 Travelers' Choice Best of the Best

GreenLeaders Gold level

COVID-19 Update: We now provide on site pre-departure testing and the issuance of a 'Safe to fly" certificate for your return home. In light of the uncertainty for travellers, we have revised our cancellation policy for new bookings so that there are no penalties for cancellations at least 8 days before arrival. For existing bookings, we are allowing postponement of your stay for up to 12 months. Conde Nast Traveler 2018, 2017, and 2015 Gold List. The independently owned, all inclusive Hermitage Bay is comprised of just 30 eco-luxury suites tucked into a secluded bay, featuring a 1200 ft natural beach and reef, on the west coast of Antigua. With a laidback style and promise to deliver barefoot luxury on the beach, Hermitage Bay is an escape for the soul; a retreat for those seeking rest, relaxation, and an authentic Caribbean experience. Each of the 9 Beachfront and 4 Seaview Garden Suites features a spacious split level lounge and patio, while the 17 Hillside Pool Suites offer large wrap-around decks and private plunge pools. Daily a la carte menus feature freshly squeezed local juices, locally grown produce, and organic ingredients. Free Wi-Fi is included as are private round trip airport transfers with 'meet and greet' and a fast track service through immigration and customs for guests staying 3 nights or more.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Beach

Bicycle rental

Free airport transportation

Parking

Wifi

Pool / beach towels

Infinity pool

Pool with view

Adult pool

Outdoor pool

Private pool

Plunge pool

Yoga classes

Yoga room

Fitness classes

Personal trainer

Bar / lounge

Restaurant

Breakfast available

Breakfast in the room

Complimentary instant cofffee

Complimentary tea

Complimentary welcome drink

Outdoor dining area

Snack bar

Special diet menus

Wine / champagne

Poolside bar

Boating

Canoeing

Diving

Hiking

Horseback riding

Snorkeling

Windsurfing

Evening entertainment

Fishing

Patio

Squash offsite

Tennis court offsite

Walking tours

Board games / puzzles

Free shuttle or taxi services

Airport transportation

Car hire

Taxi service

Spa

Couples massage

Facial treatments

Foot massage

Full body massage

Hand massage

Head massage

Massage

Neck massage

Pedicure

Adults only

24-hour security

Baggage storage

Concierge

Currency exchange

Gift shop

Mosquito net

Outdoor furniture

Sun loungers / beach chairs

Sun terrace

Sun umbrellas

Butler service

First aid kit

Umbrella

24-hour front desk

Private check-in / check-out

Dry cleaning

Laundry service

Ironing service

Room features

Bathrobes

Air conditioning

Desk

Dining area

Housekeeping

Coffee / tea maker

Cable / satellite TV

Walk-in shower

Private balcony

Room service

Safe

Seating area

Separate dining area

Sofa

Telephone

Wardrobe / closet

Bottled water

Iron

Laptop safe

Private bathrooms

Wake-up service / alarm clock

Minibar

Electric kettle

Flatscreen TV

Radio

iPod docking station

Bath / shower

Complimentary toiletries

Hair dryer

Room types

Ocean view

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Hidden Gem

Languages Spoken

English

Hotel links

Visit hotel website

Special Offer:Honeymoon upgrade

1518Reviews156Q+A100Room tips

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seanboland052 wrote a review Today

River Edge, New Jersey2 contributions

Best Week Of My Life

Hermitage Bay is a must-visit. The food and the service are what differentiates Hermitage Bay from every other resort I’ve been to. It was the best food we’ve eaten and such an amazing variety. It feels like there are more staff there to serve you than guests staying at the resort. My wife and I will visit again and continue to recommend it to anyone in our lives that will listen. Complete luxury - best week of our lives!

Review collected in partnership with this hotel

Date of stay: July 2021

Helpful

Bill W wrote a review Today

Reading, Pennsylvania2 contributions

Truly Paradise

I cannot say enough wonderful things about Hermitage Bay. It's a tropical paradise with the friendliest staff. If you're looking for an intimate getaway with gourmet food, then this is the place to go. My husband and I came for 5 days in the beginning of July and we did not want to leave. We had a suite on the mountainside with a plunge pool which was ideal. It was only a short walk down to the beach, bar, pool, restaurant or if you call the front desk they will come to pick you up. I took a pilates and a yoga class in the open air studio with an ocean view, they were included and I would encourage you to try them out. The instructors were delightful. We chartered a boat for a 4 hour fishing excursion with Pacific Marlin and the trip did not disappoint. They picked us up right on the beach at Hermitage Bay. Lunch was not included on this excursion so Heritage Bay packed us a to go picnic lunch to take with us. We caught 2 large fish, but even if we caught nothing it would have been a nice boat ride with beautiful views. Overall it was the relaxing vacation that we needed. We will definitely be going back!…

Review collected in partnership with this hotel

Date of stay: July 2021

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Departure289440 wrote a review Yesterday

2 contributions

Most relaxing & private honeymoon

Just spent 5 nights at Hermitage Bay for our honeymoon, we stayed in a hilltop suite with private plunge pool. Very relaxing atmosphere & the food is absolutely amazing! The service is unmatched, whether it was at the restaurant, bar, room service, or getting rides to & from our suite (our suite was so high up on the hill we never would’ve been able to walk from the suite down to the lobby/restaurant area for meals). All of the staff members are extremely friendly & accomodating. I highly recommend checking out ACJ jet skis on the beach if you’re looking for a fun activity that you don’t have to leave the resort for. Just be aware that the restaurant, bar, & lobby are all outdoors, & it can be very humid, plus there are tons of mosquitos (atleast this time of year) in the bar area so you will need bug spray. If you are looking for a relaxing trip & amazing food & drinks, I would definitely recommend Hermitage Bay! …

Review collected in partnership with this hotel

Date of stay: July 2021

Helpful

ToHeckwithUGA wrote a review Jul 25

Atlanta, Ga25 contributions51 helpful votes

Magical Place

A magical place. My expectations were high but the facilities, view, water, and beach were all better than I could have imagined. My wife and I visited for 6 nights and 7 days (2 of which were travel days) in July of 2021 for a getaway. While the resort is incredibly expensive, it is worthy of the cost. I have a few gripes (that I cover below), but nothing that would make me question going back. This a boutique, adults-only resort with 30 rooms with a (semi-) private beach. Rooms come in two varieties: a beach-facing, relatively close to the water private suite/hut and a hillside private suite/hut with a plunge pool. We stayed in one of the hillside suites (#30) which is about halfway up the hill. All in all, while I am sure there are cost differences, I would recommend avoiding the beach-side suites and sticking with the hillside - they are amazing. Arrival - When you arrive at the Antigua Airport (ANU), a service will meet you and expedite you through the immigration, security, and baggage pickup process. This was a real time saver. ANU takes their COVID precautions seriously, asking us to clean our hands after every interaction. You will get a white slip from immigration that you will need when you depart, so save yourself some time and do not lose it. A car service will drive you from the airport to the resort. It is about a 35 minute drive in a Ford Expedition-type vehicle. The last mile, as you approach the resort, is ridiculously poorly-maintained, requiring drivers to go 5 MPH to avoid huge potholes. Once you arrive, you will be given a virgin drink and walked through an orientation of the resort. I would listen to this as there is a lot of good information. Room - I will speak mainly about the hillside suite as this is where we stayed. The hillside suites are split across essentially four rows up the hillside. The walk up to them is steep. As a general rule, these are very private suites. Some suites are easier to see into than others from the walkway, but generally, they are private. High is generally better. Our suite (30) was on the third row of suites from the bottom. The issue I see with the lower suites is that they have worse views and less privacy. The downside of the super high suites is that they can be seen into from the beach. This makes the third row pretty nice, but I am not sure you can go wrong with any of them. There is golf cart service up and down the hill. We only took the service up and walked down with no issue. This is not a ADA/handicap accessible route, especially after a few drinks. The golf carts show up quickly, we never waited more than 2-3 minutes. These room are huge. They include a plunge pool (ours was about 8 feet by 8 feet and 4 feet deep), a wrap-around patio (with 2 sets of lounge chairs, a couch, a lounger, and a table), a bedroom (with 2 huge closets, a desk, and a mini-bar), a bathroom (with a huge 2 person tub, a toilet, 2 sinks, and a desk), and an outdoor shower (with rain shower head). The room includes a TV (which we didn’t use), a sound system (which we didn’t use), and a safe. From the wrap-around porch, you have a view out to the ocean. Speaking of privacy, the only viewpoints into our suite were a very limited from the walkway onto our porch and a very limited view from above into our pool through some trees. I checked out most of the other hillside suites and concluded this was the case for most of them. The one exception was that ours was not viewable from the beach. The mini-bar is worth a paragraph. Each morning at breakfast you will be asked how you want it stocked. That evening they will stock it to meet your needs including odd requests. For example, we requested ginger beer and they made it for us. This was a really great amenity. In ours, initially, there was water, sparking water, white wine, red wine, coke, Diet Coke, sprite, 2 types of local beers, tonic water, 2x vodka, 2x whiskey, 2x rum, 2x scotch, 2x gin. My one gripe about the room is the air conditioning situation. I have been in the Caribbean many times and A/C is always a problem, so this is not unexpected. Undoubtedly, it is hot in Antigua. The room comes with an over-the-door A/C unit (and it can really pump it out like you are in a milk and egg room at Costco) plus an overhead fan. If you leave the doors shut to the patio and the bathroom with the A/C on, it will get cold in the room. If you leave any doors open, it will get very hot and will take a while to cool down. The bathroom is not cooled. At night, we found it very tough to keep the temperature right, often freezing by 1 or 2am and then hot by 3 or 4am once we turned it down. I left with a head cold at the end of the trip because of this back and forth. Again, every resort in the Caribbean has this issue. I would highly recommend bringing a small personal fan. There is WiFi across the resort and in the rooms. We found it to be spotty and slow. It is good enough to check your e-mail or Twitter, but I would not be streaming. You are in paradise - stay off your phone. A couple of other notes: 1. Surprisingly, there was no must or damp smell in the room. I expected there to be some given the plunge pool, but nothing. 2. Some people complained about bug noises at night being very loud. These are actually frogs and we found it to be loud, but not crazy. 3. The plunge pool is awesome and has a high Chlorine-level (a good thing). We did find glass at the bottom of the pool one night. 4. Turndown service requires you to ask for it. This seemed really odd to me. 5. The sheets on the bed leave a lot to be desired. Meals - Like most boutique resorts this size, all meals are served from a single dining facility that includes a bar/patio area. Three meals a day are served here - so you will get used to it. All in all, we found the food to be very good with a lot of diversity. Dinners will include 1-2 appetizer options, a soup, 4 main course options, and 2 deserts. As all meals are inclusive, there are no prices. The exception to this is the wine list which includes a variety of included options but also by-the-bottle pricing for some options. We found the bottle prices to be absurd (4x retail). Let me first give credit to the resort for managing a variety of dietary needs. The chef met us when we first arrived and adjusted the menu (for everyone at the resort) to make sure there were options for my wife’s gluten-free and dairy-free requirements. This is one of the reasons we chose this resort as they could adapt. Overall, throughout the week, they did a really nice job of making sure there were options at every meal. There were a few screw-ups, usually with the side dishes including butter, but nothing we are not used to. The dining facility has about 30 tables spread across three platforms. All tables are basically equal with a few caveats. We found the best seats to be on the first/lowest platform near the beach - these seem to get the best breeze. The seats nearest the entry area will get the best service, given their proximity to the kitchen. For a fee, you can eat on the beach. Every dinner included some live music from Reggae to Pop. We found all of it to be great. A couple of notes about meals: 1. These meals are on “island time” and by no means fast- think timing for meals in Spain. You can expect for dinner to take two hours plus every night. I don’t have any major issue with this but after 4-5 meals you start to notice it. 2. You can get breakfast and dinner delivered to your room for a $15 charge. The advantage, other than being in your room, is that you get everything at once. We found this to be a very nice change of pace after some marathon long meals at the main dining area. Highly recommend this approach. Ask for the whole wine bottle. 3. For lunch, one option is to eat it in the bar/patio area near the main pool. We found this to be an enjoyable way to eat that allowed us to go back to the beach easily. Speaking of the bar, it is excellent. There is a huge included drink list and a list of alcohols with cost. I worked my way though the entire drink menu and found everything to be good. The margarita and Miami Vice are particularly good. Like the dining facility, the bar is on “island time” often requiring 20-25 minutes to deliver an order. Beach and Pool — The beach is wonderful. It is a brown, thick sand and a layer of shells. Right in front of the resort about 10 feet into the water is a huge rock reef. The water is cool, crystal clear, and very salty - you will float. On the average day there are 8-10 chair setups that are well separated and there is a beach attendant to help with chairs, towels, umbrellas, etc. The beach is about 20 feet from the bar, so you can either have drinks delivered or make a quick walk to the bar. We found that the beach attendants, with a few exceptions, were quick to re-fill your glass. We only saw one situation where all chairs were full all week. There is no need to make the 7am rush to reserve a seat. A couple of thoughts on the beach: 1. This is a private beach, but there is, what looks to be, a public area to right when looking at the resort. We saw kids playing there most of the week. This was no issue but it does hurt some of the “remote” feeling. It also generates some foot traffic across the property. 2. Throughout the week, we were approached every day by someone looking to sell something. In some cases, these were resort-approved vendors and in other cases they clearly were not. This really feels out of place and the resort should stop it. If I want to book an excursion, I will book it at the front desk. 3. There are a variety of water sport options included and at a fee. In particularly, the jet ski tours seem to be popular. There is a large pool next to the bar/patio area for use by everyone but primarily to serve the beach-side suites that do not have plunge pools. It is a nice option if you want to cool off. Service — Let me first start by saying everyone you meet with be friendly and warm. The culture here is wonderful. We found the service to be good, not great. I am the first to ignore any reviews regarding service issues as they tend to be one-off issues and the reviewer is punishing the hotel for a single bad issue or two. This is not that. Overall, the service was well done, but there were minor, repeated issues with basically every interaction in the dining room. Overall, this wouldn’t keep me from visiting the resort again, but given the price tag, it is pretty annoying. COVID - The hotel took COVID-19 precautions seriously. All staff were wearing masks and cleaned everything regularly. Overall, the guests were fairly lax on mask usage but there is plenty of room to spread out. The hotel brought in a Doctor to provide testing for outbound flight ($120/person). Bottom line, this is a 5* resort with a 5* price - it is worth it.…

Date of stay: July 2021

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Room Tip: Room in the high 30s are the best

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Response from Andy Thesen, Owner at Hermitage Bay

Responded 3 days ago

Dear awhsnow Thank you for writing a very comprehensive review. I think you covered just about everything. I was delighted to find your comment right at the end and your rating and subject line at the beginning. We look forward to welcoming you back soon. With kind regards Andy Thesen

jennw52021 wrote a review Jul 24

Oklahoma City, Oklahoma1 contribution

Wonderful, intimate stay

We had such a wonderful time during our stay. The views were incredible, the food was outstanding, and the staff was wonderfully attentive and friendly. The resort feels so intimate because of its size. We will definitely be back!

Review collected in partnership with this hotel

Date of stay: March 2021

Helpful

Response from Andy Thesen, Owner at Hermitage Bay

Responded 3 days ago

Dear jennw52021 Thank you for writing a review. We're all delighted to hear that it went well. You absolutely right in pointing out that part of our success is the fact that we only have a small number of suites. We look forward to welcoming you back in the not too distant furure. With kind regards Andy Thesen

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