As first timers in Antigua we decided to stay at the CocoBay Resort for my sister’s birthday because it received such high reviews, and this resort exceeded our expectations. Upon arrival we were greeted with their famous Rum Punch while waiting to be checked in. The resort itself was breathtaking with incredible views and beautiful landscaping. No matter where you stayed at the resort, your view was spectacular. The pools, food and drinks were all great but the one thing that stood out to us the most was the kindness and hospitality that the staff showed us during our entire stay. To mention a few: Kerry helped assist with my sister’s floating breakfast on the day of her birthday. He was so kind and made sure she had the best morning ever while offering us additional drinks (which were delicious!) Marlan, Saskia and Vincia were outstanding bartenders – we enjoyed chatting with them during our stay. We also spoke with Mr. Gore a few times during our stay. His energy was always so positive, and he has a warm smile that makes you feel like you’ve known him for forever. I also want to shout out all of the ladies at the front desk – they were so lovely and extremely helpful in answering all of our questions. Almost all staff members that knew greeted my sister in passing just to wish her a happy birthday which made you feel so welcome. If you are looking for a resort whether it be for a birthday celebration or honeymoon stay, I highly recommend CocoBay.

We have just returned to cocobay, having stayed at the hotel many times we must say that the customer care and attention to detail just gets better and better! Nothing is too much trouble with the Manager, O'Neal, going out of his way to speak to guests on a one to one basis, regularly checking that they are enjoying their stay and asking if any more can be done to improve their experience. He is genuinely charming and a good listener. The team were also very good. Carl the resturant and bar Manager was very accomodating and kind, actively listening to any comments or feedback, open to discuss his own personal views, building friendships. The team were as good as ever with a few new faces, Shemise was attentive at the bar, whilst Cheryl(veron), kerry, Sonia, Vincia, Keva, Saskia, Kathleen, Denise, Germaine, Antonette, Onika, Blondin,Davern, Sadie and Hugh, amoungst others are all worth mentioning for their genuine kindness and hospitality. Also the team in the kitchen too, who clearly work very hard in tough conditions. There were a few good changes to the resort since the last time we visited with a new, well equipped gym being added and a pop up pizza restaurant on a friday night. Also at lunchtimes, besides the normal good choices available, including freshly cooked fish, there is a chef special menu which has some delicious alternatives and is very inventive. The rooms have lovely new blackout curtains in addition to nets which are great if you are fancying a lie in! Of course the gardens are beautiful the scenery is stunning, and the food is outstanding but it is the people who make all the difference. All in all we had a fantastic time and will return again, Many Thanks, Jane & Ray.

I visited Cocobay Resort with my husband for a week. We didn't want to leave. We chose the premium waterfront pool cottage; the view was spectacular and we used the private plunge pool every day. The cottage was charming. The bed was comfortable. In the bathroom, the water pressure was good, and there are doors to the outside that when opened, let you shower with a beautiful view. I have two small complaints: the doors had large enough gaps that small bugs, including mosquitos could easily enter even with the doors closed, and the lighting in the bathroom could use improvement. The buffet breakfast and lunch were good. The ala carte dinner was very good most nights and excellent a few nights. Portion sizes aren't the huge plates you might expect at an American chain, but there are four courses offered, including dessert, so there's more than enough to sate any appetite. There are two nice pools, both with bars, and one beach with chairs and bar service. There's another beach with fewer people but no chairs or bar service. You can choose what you are in the mood for. Staff members are lovely, welcoming and accommodating. I can't recommend this resort strongly enough for a romantic couple's retreat, or just to escape the world. We will definitely return.