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Cassia Cottage - The Spice House

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Cassia Cottage - The Spice House
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939 Reviews from our TripAdvisor Community

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Showing 713: English reviews
Tecumseh, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I chose Cassia Cottage for our last 3 nights in Vietnam. We were absolutely stunned with its beauty. 5 star resort in our books. Our entire stay was gorgeous & soo relaxing. We went at the end of May so nobody seemed to be there, that was nice. Come here if you want to relax with a... More 

Helpful?
Thank Mackenzie C
CassiaCottage, Guest Relations Manager at Cassia Cottage - The Spice House, responded to this review

Hi Mackenzie, Lovely to see your review with 5 star evaluation, it's a huge motivation for us to carry on delivering the best services on the island. Things are kept tidy and taken care of with our staffs' dedication, especially the lush garden, each tree has been grown with love to bring our guests the fresh air and relaxation while... More 

Melbourne, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Cassia Cottage was perfect for a relaxing break. A very tropical feel to it with a warm and welcoming atmosphere. The staff are lovely and friendly but do not impose themselves onto guests at all. We we kindly offered an upgrade to a room in the new section on our arrival which we declined as preferred to stay in a... More 

Review collected in partnership with this hotel

Helpful?
Thank Lisa_WT2435JM
CassiaCottage, Guest Relations Manager at Cassia Cottage - The Spice House, responded to this review

Hi Lisa, We got the issues you raised and will look into them carefully to improve our services. Menu choices are also available with burgers and Western dishes, your children may not have tried the right one they'd like. Do come back next time to see how Cassia Cottage make changes to adapt your expectation and give us a complete... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago via mobile

After Ko Phi Phi where we stayed at what seemed to be the jungle, Cassia was the perfect balance between a tropical resort and a modern SPG hotel. Be warned, we were shocked when there was no TV, but we had a good time without it. The restaurant isn't bad, not sure why all the reviews complaining about the food.... More 

Helpful?
Thank Tommy L
CassiaCottage, Guest Relations Manager at Cassia Cottage - The Spice House, responded to this review

Hi Tommy L, It's great to know that your no-TV-shock was eventually covered by our pleasant and helpful staffs along with the fresh home made food. You may have realized our no TV installment is to push our guests enjoy their chat with each other and go around to discover other nearby places on the island. We'll look into the... More 

Ljubljana, Slovenia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place has great location (close to town), nice beach and well maintained hotel grounds. I do not like classical hotels and this is why I like this place. It has all the positive sides of hotel (pool, maintained garden, restaurant, chairs on the beach...) and the architecture is bungalow stile. And it is small enough that you still feel... More 

Helpful?
Thank Kat V
CassiaCottage, Guest Relations Manager at Cassia Cottage - The Spice House, responded to this review

Hi Kat V, Cassia Cottage is truly a place where guests feel like home when away for vacation or business. Our style is mixture of classic and modern with selections of original cottages surrounded by tropical garden and new wing building facing the sea. Besides, our staffs are the most friendly on earth according to guests' comments. Gladly you had... More 

Marathon, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When you book a hotel online, you are never quite sure what your accommodations will really be like until you get there. Turning off the main road in Phu Quoc, I started getting a bit nervous as it's a bit rough even by Vietnamese standards. However, I was more than a little surprised when we pulled into the Cassia Cottage.... More 

Helpful?
1 Thank dvwalraven6
Mark B, Owner at Cassia Cottage - The Spice House, responded to this review

Hi, dvwalraven6 [ what do some nicks mean?] Thanks for your kind review- one clarification is needed! I suppose you bags did " disappear" 'cause the bell boy took them to your room! We make our hotel like our idea of perfect. Without charging Five dollars for a bottle of water... you noticed that our tap water is certified? We... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In addition to the fact that the food was quite possibly the best tasting hotel food that I've ever had, something that makes this place stand out is how personal the overall atmosphere is. The staff were incredibly kind, inviting, and all seemed to genuinely enjoy working there. I had my birthday during my visit, and they left out a... More 

Helpful?
2 Thank Stella C
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

We stayed in the new part of Cassia Cottages and loved the accommodation. Large light room, we needed an extra bed (myself and adult daughter) so extra bed accommodated with no extra charge and still plenty of room. The bathroom was also spacious with an indoor and outdoor section. The gardens are lovely and the pool overlooked the beach. The... More 

Helpful?
3 Thank Vicki B
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

We enjoyed our stay at Cassia Cottage. The grounds are beautiful and you get a real sense that you're staying on an island. We were staying in the newer side of the resort and the rooms are exceptional. We were provided with a large queen bed and a smaller bed that was not a permanent feature of the room and... More 

Helpful?
2 Thank wesleyh631
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2016 via mobile

Just finished a great dinner here - 6 courses. I can highly recommend the Papaya salad and fried spring rolls to start. For main - prawn in coconut with brown rice was incredible! Great cocktails, Moorish chocolate cake ( I didn't want it to end) and engaging waitress. All produce is organic and we sampled their home grown spices (hence... More 

Helpful?
1 Thank heelers22
Edmonton, Canada
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 11, 2016 via mobile

It's enchanting! We stayed in the 2 room family cottage and loved it. The outdoor shower was AMAZING. Sleeping in 4 poster beds with mosquito netting set the mood of adventure and luxury. One of the pools was being renovated and the staff made sure we had a choice of rooms to compensate. We stayed 3 nights, but could have... More 

Helpful?
1 Thank KSKKDV
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
58 comfy air conditioned rooms, many with internal connecting doors and all with verandas. Nestled in gardens of spices and flowers from our own collection. Infinity pool overlooking the sea, full Asian/Western breakfast and our special menu of fresh Vietnam-Mediterranean food. Evening films projected outdoors, daytime sun and beach. Tours of our own Spice Plantations for guests only, and all other services available, with Big Smiles. ... more   less 

Additional Information about Cassia Cottage - The Spice House

Address: Cassia Cottage Road | Ba Keo Beach, Duong Dong, Phu Quoc Island 10000, Vietnam
Location: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Price Range: $101 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassia Cottage - The Spice House 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Cassia Cottage - The Spice House Hotel Phu Quoc Island
Cassia Cottage Phu Quoc Island
Cassia Cottage Hotel
Cassia Cottage - The Spice House Phu Quoc Island, Vietnam
Hotel Style:
#3 On the Beach Hotel in Duong Dong
#3 Spa Hotel in Duong Dong
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