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La Veranda Resort Phu Quoc - MGallery Collection

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Tran Hung Dao Street, Duong Dong, Phu Quoc Island 95000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2269)
Room & Suite (450)
Dining (338)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from La Veranda Resort Phu Quoc - MGallery Collection
Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 80 hotels in Duong Dong
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Facing west onto the gorgeous gulf of Thailand, MGallery La Veranda Resort Phu Quoc has an atmosphere of intimate luxury and a wide stretch of white sandy beach which affords wonderful sunset views. Beautifully designed and inspired by the colonial styles of the past, the boutique resort is for those who love the Phu Quoc island ambience and the tranquility that a tropical beach setting brings.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Free airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Romantic
Languages Spoken
English, French
2,480Reviews102Q+A100Room tips
Traveler rating
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Popular mentions
hai nguyen wrote a review Nov 23
5 contributions
My family had a wonderful holiday in La Veranda resort. Every staff are helpful, polite and friendly they take care of every single details it shows the well training. The beach near the resort is peaceful and very beautiful. Thanks for all.
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Date of stay: November 2020
Rooms
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Duong Trang wrote a review Oct 2020
22 contributions3 helpful votes
clean and tidy, new and nice hotel, good service. Staff are always smiling when meeting any guests. Swimming pool is not too big but clean. About the restaurant, the dish is quite diverse but few local dishes. We spent a wonderful trip here!
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Date of stay: October 2020Trip type: Traveled with family
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Response from Jean Pierre Gerbet, General Manager at La Veranda Resort Phu Quoc - MGallery Collection
Responded 3 weeks ago
Dear HARMLESS82, Xin Chao! Bonjour! Thank you so much for this great review of your recent stay in La Veranda Resort MGallery Collection! In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We're sure that this wonderful feedback will motivate us to strive harder for providing the best service for our customers. Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team
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RoryH1 wrote a review Oct 2020
Cape Town116 contributions128 helpful votes
My wife and I have just finished a five night stay at La Verandah, and we had a most enjoyable stay. The hotel rooms and facilities are good. Not exceptional, but functional and charming. Location is very convenient, being about 15 minutes from the airport and overlooking one of the main beaches on the island; Long Beach. The stretch of beach directly in front of the hotel is kept clean by hotel staff, but the rest of long Beach, I'm afraid, is a plastic and garbage strewn eyesore. In fairness I should note that it was the time of year in which prevailing winds and currents wash tons of garbage ashore on this side of the island. We also visited Sao beach on the other side of Phu Quoc, and it was MUCH cleaner. Food at The Pepper Tree restaurant was hit and miss. We had a couple of good dinners, and some rather less good. I should note, however, that the Eggs Benedict at breakfast were consistently excellent. Where the hotel really shines, though, is service. The staff are all wonderfully obliging, professional, and prepared to go the extra mile to ensure their guest's happiness. A special shout out to Enzo, the Guest Relations Manager, who really went above and beyond to solve a couple of initial niggles we experienced, and Mr. Ting (my apologies for the incorrect spelling) who served us in the bar and restaurant every evening with unfailing friendliness and warmth--just a thoroughly decent human being. If I were to ever return to Phu Quoc, I would stay at La Verandah again.
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Date of stay: October 2020
1 Helpful vote
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Pierrick96 wrote a review Sep 2020
Faro, Portugal27 contributions8 helpful votes
+1
We would like to thank all the team for the great stay we had over this 5 days. We came for our 5th anniversary and it was truly wonderful ! From the airport with Mr. Phi who waited for us for 2 long hours as we had some delay with our flight, we knew that our experience would be amazing. The check-in process with Ms. Crislyn was just amazing, we felt care and we could feel the real hospitality spirit in her tone of voice, her gestures and behaviour. Ms. Crislyn was always here to help us throughout our stay, for restaurant recommandation or for activities. The whole team of Front Office was exceptional! (Sorry I couldn’t remember all the names !) Our F&B experience was very good, starting in the best way with the flavourful welcome cocktail upon check-in ! We had everyday breakfast at the pepper tree and here again, we felt like at home as the staff remembered well our preferences ! They were very convenient with special requests. The Bombe Nougat I had during a dinner was also very tasty and the flambage that comes with it gives a very special touch ! Congrats to the service and kitchen team ! In terms of housekeeping, everything was super clean, even tho we brought daily kilos of sand from the beach to our room ! The last evening was truly perfect with the flowers petals on the bed! Such great memories ! We had also the chance to enjoy a full 3h romantic treatment at the Spa which was unforgettable, with great therapists, very professional and consciousness ! Overall experience was perfect, it was such a pleasure to see the smile of every staff while crossing them in the luxurious garden of La Veranda ! Last but not least, Enzo the Guest Experience Manager who did a great job in accommodating our needs at the best level ! Thanks again for your professionalism, kindness, availability and for the great experience we been through for the last couple of days ! You deserve a great career ahead as you’re a real asset for any company you will collaborate with! Congratulation to everyone, and keep up the good work ! All the best, Pierrick & Elisa
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Bryan wrote a review Sep 2020
Rach Gia, Vietnam33 contributions1 helpful vote
+1
I've been in the hospitality industry for 8 years Have the opportunity to experience many places. I just wanna say 1 word with La veranda Resort Phu Quoc Island : FABULOUS 9/10 point I know during the difficult times of the Covid19 epidemic There are not many tourists visiting, causing many hotels and resorts to temporarily stop working. But to keep the enthusiastic attitude as well as professional service in a boring time like this is very difficult. La Veranda resort deserves to be the Top 3 best resorts PQ in terms of service and hospitality for you to experience. The resort makes me feel like home (cozy - cute - friendly - comfortable). Extremely hospitable and enthusiastic staff - Pepper tree restaurant honestly said Very excellent And Food and Bev Super Delicious ( i love Wine paring with Food ! Yes so nice ).
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
$94 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la veranda resort phu quoc, member of the mgallery collection hotel, mercure phu quoc island, accor phu quoc island
LOCATION
VietnamKien Giang ProvincePhu Quoc IslandDuong Dong
NUMBER OF ROOMS
70
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Frequently Asked Questions about La Veranda Resort Phu Quoc - MGallery Collection
Which popular attractions are close to La Veranda Resort Phu Quoc - MGallery Collection?
Nearby attractions include Coco Bar (0.1 miles), Coi Nguon Museum (0.2 miles), and Le Souvenir (0.2 miles).
What are some of the property amenities at La Veranda Resort Phu Quoc - MGallery Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at La Veranda Resort Phu Quoc - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Veranda Resort Phu Quoc - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at La Veranda Resort Phu Quoc - MGallery Collection?
Yes, free parking is available to guests.
What are some restaurants close to La Veranda Resort Phu Quoc - MGallery Collection?
Conveniently located restaurants include The Cheeky Traveller English Pub, Phu Foc Courtyard Restaurant, and The Pepper Tree Restaurant.
Are there opportunities to exercise at La Veranda Resort Phu Quoc - MGallery Collection?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does La Veranda Resort Phu Quoc - MGallery Collection have an airport shuttle?
Yes, La Veranda Resort Phu Quoc - MGallery Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at La Veranda Resort Phu Quoc - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does La Veranda Resort Phu Quoc - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at La Veranda Resort Phu Quoc - MGallery Collection?
The staff speaks multiple languages, including English and French.