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Coco Palm Beach Resort & Spa

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164 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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boston ma.
Reviewed 1 week ago

We spent three night here during Tet holidays and would not recommend it. When we arrived Jack, the receptionist insisted on keeping our US Passports and Visas. I told him I didn't want to give them up as we always have traveled worldwide with passport on our person. He insisted he would need them overnight then agreed to give them...

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Helpful?
Thank 2nynbak
Reviewed 1 week ago via mobile

we stayed 5 nights early Feb. weather really good, which made this spot a great deal. its right on the beach, with a lush green garden. restaurant is ok/medium nothing to particularly recommend (we are vegetarians though). rooms are light and spacious with kettle and coffee/tea every day. cleaning staff makes a great job! some of the other staff could...

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Thank Karl K
Reviewed 3 weeks ago via mobile

We came here for dinner and had no idea what to expect. The menu has funny choices, like Korean chicken and cheese, but also classic ones, like chicken curry or seafood dishes. Food was good and the cocktails were amazing! Had the Suco Splash (I think that's the name. rum, fresh passion fruit juice), which takes a while to make...

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Helpful?
Thank franziskaasia
Johannesburg, South Africa
Reviewed 3 weeks ago

This review is for the restaurant only. Although the drinks are good, the establishment seems to be seriously under-staffed and we waited ages to be served and even longer to get our bill. The next day we gave up after waiting for 15 minutes to even be noticed and get a menu. If the service improves this could be a...

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Helpful?
Thank SonyaS102
Management response:

Dear Sonya Fristly, Thanks for your feedback about our services ; we are so sorry about unexpected services during when you stay with us. Probably, you came to our restaurant in the peak lunchie time so that why we could not afford to best services for you, we are so sorry again We are so appreciated your comment, we will...

Reviewed 4 weeks ago via mobile

Decided to stop here for drinks after dinner. Excellent mai tais. The mojitos were made without adding sugar syrup, which is how I like them. The banana crepes and mango crepes were perfect too. Worth returning to try the dinner menu.

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Helpful?
1Thank David W
Foz do Iguacu, PR
Reviewed 5 weeks ago via mobile

Wonderful beaches, great service, friendly and helpful. Bungalows well equipped. Great food not only at the restaurant but also in vicinity of resort. Three wonderful relaxing days! Activites: visit to the pearl farm, fishsauce factory and find out how the pepper grows and is harvested. Snorkeling around the reef possible. Water clean and warm.

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Helpful?
1Thank 512hawa
Peter T, Người quản lý at Coco Palm Beach Resort & Spa, responded to this review

Dear 512hawa, Thank you so much for your stay and great review. We very happy when got it from you. We hope all the best with you and family. Hope see you soon, again! Contact us via e-mail: cocopalmphuquoc@gmail.com or phone number + 8477398797 if you need any information or support from us!

Antwerp Province, Belgium
Reviewed January 17, 2017 via mobile

We ate there on several occasions, local dishes. Always nice food and friendly service. Excellent price / quality ratio, specially this being one of the few nice stretches of (public) beach on the island. Right on the beach.

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Helpful?
Thank Nico S
Peter T, Người quản lý at Coco Palm Beach Resort & Spa, responded to this review

Dear Nico, Thank you very much for choosing our restaurant and even level của review about us. Served you is our great honor to me. In the process of serving, if there's something wrong, please you missed. Sincere thanks to you! If you need to discuss further please do not hesitate to contact us via e-mail: cocopalmphuquoc@gmail.com or phone number...

Melbourne, Victoria, Australia
Reviewed January 10, 2017 via mobile

We came here for lunch, sat down and ordered drinks. They came out pretty quickly but we then had to wait 20 minutes to order food (one soup and one plate of noodles). We then waited for an hour and twenty minutes, asking staff about the status of our order who each time said "two minutes". We put the cash...

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Helpful?
Thank Court W
Peter T, Người quản lý at Coco Palm Beach Resort & Spa, responded to this review

Dear Court W, First of all, allow us to send an apology to you and all of you of the things happened. Actually in recent times (Happy New Year), number of guest to eat at our restaurant too many, that make us not anticipate some of the problems which have happened. In addition 15 guests in the restaurant (because We...

Hanoi, Vietnam
Reviewed January 7, 2017 via mobile

10 day stay, the kids had a great time at the beach, lovely setting, lovely garden. Food is good but mistakes were made with every order that we made. They were happy to resolve each problem but perhaps there is a communication issue somewhere as mistakes were so consistently made. Staff are friendly and welcoming. Beach gets a bit busy...

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Thank apitcairn
Bern, Switzerland
Reviewed January 5, 2017 via mobile

Lovely atmosphere but spotty service. But a catastrophic fail in terms of food situation. We ordered a "thai chicken salad", which according to the menu description should have consisted of chicken, tomato, lemongrass, coriander, and cucumber. What came however was chicken on a bed of iceberg lettuce, with none of the other ingredients - ie not an Asian salad at...

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Thank NovaOrbis
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Room Service
  • Breakfast included
  • Laundry Service

Additional Information about Coco Palm Beach Resort & Spa

Address: Ong Lang Beach | Near by Mango Bay Resort, Duong Dong, Phu Quoc Island 950000, Vietnam
Location: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Price Range: $53 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Palm Beach Resort & Spa 3*
Number of rooms: 15
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Also Known As:
Coco Palm Beach Resort & Spa Phu Quoc Island, Vietnam
Hotel Style:
#8 On the Beach Hotel in Duong Dong
#10 Spa Hotel in Duong Dong
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Questions & Answers

Here's what travelers have asked, with answers from Coco Palm Beach Resort & Spa staff and other travelers.
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Questions? Get answers from Coco Palm Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Probably, the garden view rooms are quieter.”
 of 5 bubbles RobWinfieldChislett, Dec 28, 2016 | Read review
“Every bungalow was nice.”
 of 5 bubbles zycieipodroze, Dec 26, 2016 | Read review
“renovated rooms”
 of 5 bubbles GeoffM916, Oct 13, 2016 | Read review
“Most amazing one is on the beach”
 of 5 bubbles Nguyensotteau, Jan 2, 2016 | Read review
“All the rooms have beach view, but none are on the actual beach.”
 of 5 bubbles Deckter, May 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question