Good location with shops restaurants and beach. Breakfast was good. Be very careful with zen trying to get extra money out of you any way they can. On 3 occasions tried charging for housekeeping saying they could not get open marks off from my daughter when in fact I got them to give me the sheets and got it off easily. Charged me more for my room than booking.com even though she said that was thee best price as dealt with them direct and also don't but excursion tickets off them either as even though they again said it's the cheapest it was actually alot more expensive. I did not like how easily they lied and cheated to get more money so just be careful there.
Had slight issue with room on arrival but resolved quickly.Staff on desk helpful and friendly great location for nice clean beach and good restaurants and bars breakfast is ok with a fair variety freshly cooked crapes are good.
Wonderful place for family with kids, it got nice swimming pool, free breakfast with daily menu changes with variety of offer, We love their new waffle selections, pancake and daily hot meals. The manager, Kien , is very friendly , knowledgeable, and gave us few great tips for our stay regards the local nightlife and dining choices. The hotel is very close to the beach , only 100m or less, you can bring a few beach towers from The room or the front desk. Our kids utilize both beaches with clear water and white sands, really calm water, and The swimming pool with rarely anyone there. We got a spacious room with huge balcony and many amenities. Thanks Kien, Yen (the lady at the front desk ) for a warm and welcome memorable vacation.
Great location for any kind of travelling purpose. Just 2 mins walk to the beach. Few mins walking and thinking of what you're gonna eat because of so many restaurants that you can choose. Nice breakfast, nice pool. Amazingly peaceful place to take a deep breath and enjoy the atmosphere. Great and helpful staffs. Already had great 5 days but still looking for a chance to head back to Vela again. By the way, Mr, Kien Tran is so friendly and nice, looking forward to seeing him again when i visit Vela again.Strongly recommended!!
Convenient location. Just 2 mins walk to the beach. Plenty of good restaurants nearby. Good breakfast with crepes and Pho. Ms Yen is helpful and has a lovely smile. Helped arrange a van and driver for our sight seeing around the island. Currently some renovation work near the pool area. Looks like its nearing completion. Nice size pool, great for young kids. But should reduce clorin in the pool. Good family room size. Good work done by the room service cleaning ladies. Replenish clean bath and beach towels daily. The toilet roll in my bathroom is directly behind toilet, makes it difficult to reach. Wish the resort had bicycles for guest to use. It would be a bonus treat for the guest!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing