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Neptune Palm Beach Boutique Resort & Spa All Inclusive

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227 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Mtwapa, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As Kenyan residents we have been to the South Coast on many occasions. While we had Family visiting from Europe in July/August 2016, we took them to the marvelous beaches in Diani and decided to try the Neptune Palm Beach for our 3 night stay. We were a group of 4 adults and 3 kids and stayed there from August... More 

Helpful?
1 Thank c6767t
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Helsinki, Finland
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 18, 2016

Arrival. We had booked our room to Neptune Paradise and didn't really know that Neptune Paradise, Neptune Village and Neptune Palm Beach are essentially a cluster of three distinctive hotels on the Galu beach. Due to low season only the Palm Beach was open and we were accommodated there. I was initially a bit confused by this change as I... More 

Helpful?
2 Thank Henrik R
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Nairobi, Kenya
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 11, 2016

The entire hotel is boutique, tranquil, well maintained, fantastic staff, generally good buffet food but excellent Indian specials upstairs, spacious, adequate number of sun loungers, good pool, wonderful beach to walk on for miles in both directions! One of our most favorite locations for a few days getaway from it all!

Helpful?
1 Thank Robert K
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant... More 

Nairobi, Nairobi, Kenya
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 10, 2016

Stayed at Neptune for two nights (4th and 5th June 2016). My family and I had been there before for a longer period. I like this hotel and a few others in South Coast because you rarely meet the "funny" visitors I have seen before in other resorts. Hotel is very beautiful, with lush grounds and nice looking "huts". Booking... More 

Helpful?
Thank Adelheid Marie B
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to... More 

Harrow
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 6, 2016 via mobile

We were a group of 9 that visited Neptune Palm very recently. 6 adults and 3 kids. Positives: - A great hotel with nice rooms, huge swimming pool and a bar lounge that rests high up in the middle of the swimming pool was quite nicely done. - Some of the staff namely Ali (F&B manager), Caroline, Rachel and Gerrard... More 

Helpful?
Thank KevShah01
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to... More 

Nairobi, Nairobi, Kenya
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 13, 2016 via mobile

I had a great time here. Good food, great staff, great room, great facilities. It was such a pleasant stay and i will definitely be coming back. The weather wasn't great at the time but there were so many activities to engage in and the tranquility of my stay was epic.

Helpful?
Thank Elenor M
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence... More 

Prague, Czech Republic
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

We have spent 2 weeks during Christmas holiday in Neptun palm. This boutique style hotel is located on beautiful Galu beach,hidden in palms garden. Big rooms in small villas provide nice place to stay for long vacation. Food is ok taking into account which part of the world you are. No evening/night programs enable good sleep :) you can buy... More 

Helpful?
Thank Martin H
Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2015

We spent 5 day, 4 nights at this hotel with whole family and we really enjoyed our stay. The little boys really had fun and were fully engaged the whole day. The pool is absolutely lovely and many hours was spent in it. The food was really good and the chef kept us engaged throughout with different meals. The food... More 

Helpful?
Thank Mkenya H H
Saarbrucken, Germany
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 7, 2015

Our 1st family trip to Kenya and it was a dream come true. Palm Beach Boutique Resort & Spa In Kenya. The hotel is very nice decorated in local african style, with excellent gardens and amazing sandy beach. It is a stunning location on the Indian Ocean. . Our room was spacious with bathroom, aircondition , big bed, fridge and... More 

Helpful?
Thank brian09067
Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 5, 2015

We stayed in the hotel for 2 weeks with a Safari in the middle of the stay. The staff of the hotel was very friendly and they tried to make all our wishes possible. Because of the current situation, only a few guests were booked to the hotel family (3 hotels next to each other) and all guests received an... More 

Helpful?
Thank Marissa P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa All Inclusive

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Location: Kenya > Coast Province > Galu Beach
Price Range: $176 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa All Inclusive 4.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 Family Hotel in Galu Beach
#3 On the Beach Hotel in Galu Beach
#3 Luxury Hotel in Galu Beach
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