We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neptune Palm Beach Boutique Resort & Spa

| PO Box 696, Galu Beach, Kenya
Save
Best prices for your stay
07/05/2017 07/06/2017
1 room
  • 1 room
    2 adults
    • 2 adults
      0 children
      • 0 children
        $295
        $268
        Great Deal
        $295
        $295
        Traveler (564)
        Pool & Beach (144)
        Room & Suite (110)
        Neptune Paradise Beach Resort & Spa
        394 reviews
        #4 of 5 hotels in Galu Beach
         
        Neptune Village Beach Resort & Spa
        205 reviews
        #5 of 5 hotels in Galu Beach
         
        Baobab Beach Resort & Spa
        1,481 reviews
        #4 of 29 hotels in Diani Beach
         
        Pinewood Beach Resort & Spa
        659 reviews
        #1 of 5 hotels in Galu Beach
         
        Overview
        • Excellent59%
        • Very good32%
        • Average7%
        • Poor1%
        • Terrible1%
        Apr 25, 2017
        “Another amazing stay...”
        Apr 23, 2017
        “Wonderful, relaxing holiday”
        Free Wifi
        Free Parking
        Breakfast included
        Air Conditioning
        Beachfront
        Pool
        Non-Smoking Rooms
        Restaurant
        Airport Transportation
        Room Service
        Suites
        Poolside Bar
        Multilingual Staff
        Wheelchair access
        Business Center
        Dry Cleaning
        Tennis Court
        Private Balcony
        4.5 Star Hotel
        All hotel details
        {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
        Neptune Paradise Beach Resort & Spa
        394 reviews
        #4 of 5 hotels in Galu Beach
         
        Neptune Village Beach Resort & Spa
        205 reviews
        #5 of 5 hotels in Galu Beach
         
        Baobab Beach Resort & Spa
        1,481 reviews
        #4 of 29 hotels in Diani Beach
         
        Pinewood Beach Resort & Spa
        659 reviews
        #1 of 5 hotels in Galu Beach
         
        Rooms
        Jul 5Jul 6
        |
        1 room, 2 adults, 0 children
        Standard Room

        Getting you more information on this room

        Free Cancellation
        Select
        Show Available Rooms
        Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $268.
        We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Galu Beach hotels with availability
        Standard Room

        Getting you more information on this room

        Free Cancellation
        Select
        {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "686a970f08b741aeb81542b40c0d844b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":777248,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":7,"year":2017},"checkout":{"day":6,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"686a970f08b741aeb81542b40c0d844b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":295,"lowestMetaPrice":268,"additionalPartner":false,"highestMetaPriceDisplay":295,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":295,"lowestMetaPrice":268,"highestMetaPriceDisplay":295,"hotelName":"Neptune Palm Beach Boutique Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY4NmE5NzBmMDhiNzQxYWViODE1NDJiNDBjMGQ4NDRiIiwiQUlLIjoiN2YwNThiZDEyMDBiNDRhOGEwZjIyNmM4Mjk1OTg2YTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "07/06/2017", "lowestPrice": "$268", "hasDates": true, "hacComplete": false, "contentIdMappings": {"76504077":"Hotwire","79043602":"OrbitzEWS","54282457":"TravelocityEWS","79536107":"CheapTicketsEWS","48938748":"Expedia","74449932":"TingoIB","109255068":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
        Write a Review
        Reviews (258)
        Traveler rating
        Traveler type
        Time of year
        Language

        1 - 5 of 258 reviews

        Reviewed April 30, 2017

        We made our reservation to stay at Neptune months in advance for our family of four, and upon arrival, the room was not ready. There was no single bed for our 3 year old, or crib for our baby. We tried to call the front...More

        1  Thank 595ladylou
        Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded May 5, 2017

        Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback but surprised to see that you are re-posting your comments as this is not really constructive. Kindly find the same reply to your feedback as posted before. We will report your...More

        Reviewed April 25, 2017

        This was my second stay at Neptune Palm- it is definitely my favourite of the three hotels. This time, I came with two friends from the UK and they were suitably impressed with the tranquility of the location and the stunning view from the garden...More

        Thank Tracey R
        Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded April 26, 2017

        Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

        Reviewed April 23, 2017

        I stayed for three nights from April 8th this year. I had a great stay from the first greetings with lovely juice, to the beautiful room with a pool side view, to the friendly and helpful staff. It was a great place to stay and...More

        Thank Marina C
        Response from NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded April 25, 2017

        Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

        Reviewed March 20, 2017

        This resort is a perfectly adequate 3 star resort that declares by its online and written advertising to be a 4.5 star resort. If this resort placed itself appropriately as a 3 star, this review would have much higher marks. The setting and grounds are...More

        Thank AJWanderers
        Response from Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded March 23, 2017

        Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

        Reviewed January 16, 2017 via mobile

        Unbelievable experience. Leans a little to an adults only affair so kids may struggle a little. Luckily Village and Paradise has them covered. The rooms are spacious, immaculate and clean, the pools are awesome and the beach is out of this world. The food is...More

        Thank Ken K
        Response from Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & SpaResponded January 17, 2017

        Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

        Neptune Paradise Beach Resort & Spa
        394 reviews
        #4 of 5 hotels in Galu Beach
         
        Neptune Village Beach Resort & Spa
        205 reviews
        #5 of 5 hotels in Galu Beach
         
        Baobab Beach Resort & Spa
        1,481 reviews
        #4 of 29 hotels in Diani Beach
         
        Pinewood Beach Resort & Spa
        659 reviews
        #1 of 5 hotels in Galu Beach
         
        About
        Awards & Recognition
        Certificate of Excellence
        Amenities
        • Top amenities
        • Pool
        • Restaurant
        • Beachfront
        • Free Parking
        • Bar/Lounge
        • Room Service
        • Free High Speed Internet ( WiFi )
        • Breakfast included
        • Hotel Amenities
        • Children Activities (Kid / Family Friendly)
        • Free Parking
        • Airport Transportation
        • Dry Cleaning
        • Laundry Service
        • Multilingual Staff
        • Room Service
        • Breakfast included
        • Meeting Rooms
        • Business Center with Internet Access
        • Room amenities
        • Air Conditioning
        • Things to do
        • Pool
        • Restaurant
        • Bar/Lounge
        • Tennis Court
        Details
        • Price range
        • $133 - $390 (Based on Average Rates for a Standard Room)
        • Hotel class
        • Hotel Style
        • #2 Family Hotel in Galu Beach
        • #3 Luxury Hotel in Galu Beach
        • #3 On the Beach Hotel in Galu Beach
        • Room types
        • Non-Smoking Rooms ,
        • Family Rooms ,
        • Suites
        • Number of rooms
        • 60
        • Reservation Options
        • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Jovago.com, Agoda and Priceline so you can book your Neptune Palm Beach Boutique Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
        • Location
        • Kenya >
        • Coast Province >
        • Galu Beach
        • Also Known As
        • Sentido Neptune Palm Beach Hotel Ukunda ,
        • Neptune Palm Beach Hotel ,
        • Neptune Palm Beach Ukunda
        Add Photo Photos
        Traveler (564)
        Pool & Beach (144)
        Room & Suite (110)
        Dining (41)
        Hotel & Grounds (296)
        Bathroom (10)
        Family and Play Areas (5)
        Questions & AnswersAsk a question
        ConcreteEquipSeller
        Is there an airport shuttle to get one from the airport to the resort and back? What times does this service run?
        November 4, 2014|
        Answer
        Response from Amelle B | Reviewed this property |
        Hello, Unfortunately, I can not help you. We avonbs landed in Nairobi where our safari guide picked us up. For the return from Mombasa it was also he who accompanied us to the airport.
        0
        Votes
        Google Translation
        Room Tips
        "All the rooms are lovely- but nearer the pool makes coming and going more convenient."
        Read review
        "all rooms are the same size, so 701 to 708 are closest to pool and dining hall."
        Read review
        "the double rooms are fabulous n having a balcony is worth it."
        Read review
        "Sea view room on the lower floor"
        Read review
        Is This Your TripAdvisor Listing?
        Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing