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Neptune Paradise Beach Resort & Spa

430 reviews
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Traveler (592)
Pool & Beach (135)
Room & Suite (72)
Overview
  • Excellent41%
  • Very good37%
  • Average11%
  • Poor8%
  • Terrible3%
Travelers talk about
“neptune paradise”(52 reviews)
“beach boys”(59 reviews)
“animation team”(22 reviews)
Breakfast included
Beachfront
Outdoor pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Family Rooms
4.0 Star Hotel
All hotel details
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Reviews (430)Write a Review
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31
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All reviewsneptune paradisebeach boysanimation teamwater aerobicspublic areashotel is beautifulbeautiful beachgreat holidaymain barwhite sand beachgood pointswindows and doorsscuba divingall inclusive packagepastabeach volleyballsouth coast
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21 - 25 of 286 reviews
Reviewed April 25, 2017

Had an amazing time... as usual. The staff are extremely friendly and welcoming. The bar staff and animation team make an effort to remember your drink order/ name. The rooms are gorgeous with stunning views. It is total paradise at Paradise!More

Thank sammy u
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded April 26, 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed April 25, 2017

This was my second stay at Neptune, but my first at Paradise (last time I stayed at the Palm Boutique, two doors up). Once again, the warm welcome at reception by the friendly and helpful staff immediately made us feel at home. I brought my...More

Thank Tracey R
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded April 26, 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed April 19, 2017

An amazing place to be. The staff were very friendly and the pools were very clean and amazing. The room was very spacious and clean all the time. Food in the restaurants was excellent coz of the variety. I will definitely be coming back to...More

Thank danooyugi
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded April 21, 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed April 18, 2017 via mobile

I loved everything about Neptune Paradise...amazing staff who are very helpful as their aim is to make your stay even more amazing and worthwhile...Suleiman at the reception...Caroline, Faith from the restaurant thank you for all your help and your ever smiling selves...Justus, Patrick continue with...More

Thank Joyshee
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded April 18, 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed April 16, 2017 via mobile

An amazing facility! With the Paradise recently renovated, rooms r nice, n ofcourse the whole resort.. The amazingly green gardens just set u up in the mood of relaxation! Food was amazing, and ofcourse their rates are very pocket friendly! Loved the cleanliness of the...More

2  Thank Abud J
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded April 18, 2017

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

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About
Amenities
Top amenities
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast included
Business Center with Internet Access
Things to do
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$199 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$199 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (592)
Pool & Beach (135)
Room & Suite (72)
Dining (20)
Business Center & Event Rooms (1)
Questions & Answers
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Kibrom M
August 1, 2016|
Answer
Response from Jack K | Reviewed this property |
They do have airport transfers available but it would be good to arrange transport with you travel agent
1
Vote
aminata c
November 7, 2014|
Answer
Response from njamjam | Reviewed this property |
We used our travel agent and they made arrangements to the hotel from Mombasa and back. it cost us 10K. but you an get a taxi to take you, I'd imagine it would be way cheaper and if he (taxi driver) is cool, he can pick you... More
0
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123
Room Tips
"Room 110 & 111,view of the pool and sea"
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"Ask for Rooms closer down towards the beach...unless you'd like to do a bit of a walk!"
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"ask for a sea view room but note this is close to the pool which can get noisy."
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"I find the best rooms are in front of the pool."
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