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Neptune Paradise Beach Resort & Spa

Traveler (778)
Pool & Beach (158)
Room & Suite (80)
Certificate of Excellence

About

#4 of 5 hotels in Galu Beach
Location
Cleanliness
Service
Value
Certificate of Excellence
The Neptune Paradise Beach Resort & Spa is set in a beautiful tropical garden. The 92 rooms are in makuti roofed cottages bungalows with only 4 rooms per unit. This gives you a relaxing and quiet holiday. Restaurants and bars form a perfect match between hotel and nature and offer a real African atmosphere. The Resort is located at the South Coast at the famous Diani Beach. Mombasa town at ca. 40 km, Moi International Airport at ca. 45 km and the nearby Ukunda Airstrip is only ca. 8 km away.
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Property amenities
Restaurant
Bar/Lounge
Spa
Breakfast included
Airport transportation
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Non-smoking hotel
Outdoor pool
Sauna
Self-Serve Laundry
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
519Reviews
811Photos
19Q+A
40Room tips
Traveler rating
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Popular mentions
We are a family of 6 with children and senior citizens. The restaurants are fantastic. Swimming pools are very good. But I don’t give 5 stars because: Beach doesn’t look very safe to me, no life guards . Rooms are just average, slightly disappointing. I must thank Florence ,
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+1
Being a resident of Diani, you have the opportunity to enjoy and experience a video range and variety of beach resorts along the coast without traveling much distance. Neptune Paradise was our choice of place this time. Having been there before, we knew we are making a wise
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded 2 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Great food, awesome service from the team. They organized a surprise birthday cake at no extra cost. You can access the sister hotel (Neptune Village)and enjoy their services /meals if you are staying at Neptune Paradise
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded 2 weeks ago
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Great hotel in african style with great people taking care about guest. We recommend especially amazing Ruth from swimming pool bar, DJ Vincent and Samson from annimation team. They really do great job and create unique atmosphere. I highly recommend that hotel because of those
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded Feb 26, 2019
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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First impressions when we arrived at midnight was not good. The receptionist was so rude and not very welcoming at all. This was the same when we were leaving too. At first the room we had smelled of damp, but once we got the a/c going it wasn’t as bad. It was the furthest
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Response from Neptune S, Director of Sales at Neptune Paradise Beach Resort & Spa
Responded Feb 26, 2019
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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PRICE RANGE
$170 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido neptune paradise hotel dianineptune paradise village hotelneptune paradise village ukunda
FORMERLY KNOWN AS
SENTIDO Neptune Paradise Village & Spa
LOCATION
KenyaCoast ProvinceGalu Beach
NUMBER OF ROOMS
92
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