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See all 5 hotels in Galu Beach

Neptune Paradise Beach Resort & Spa

423 reviews
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Traveler (579)
Pool & Beach (132)
Room & Suite (65)
Overview
  • Excellent41%
  • Very good37%
  • Average11%
  • Poor8%
  • Terrible3%
Travelers talk about
“neptune paradise”(51 reviews)
“beach boys”(59 reviews)
“animation team”(21 reviews)
Breakfast included
Beachfront
Outdoor pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Reviews (423)Write a Review
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All reviewsneptune paradisebeach boysanimation teamwater aerobicspublic areashotel is beautifulbeautiful beachmain barwhite sand beachgood pointswindows and doorsall inclusive packagescuba divingpastabeach volleyballsouth coastpools
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1 - 5 of 283 reviews
Reviewed 5 days ago via mobile

I spent 6 amazing days in this resort with 2 friends. From the very first moment we felt like at home. The whole staff is very nice, they were always happy to help and the Animation Team is simply amazing. The whole day is full...More

1  Thank Rebecchina2
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded 2 days ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

Reviewed 1 week ago

We've just returned from a vacation/ wedding from Diani. The hotel location is very good, the beach is excellent and the activities plenty to keep you busy throughout. The quality of the food especially for vegetarians needs to be improved. Though we didn't have all...More

Thank Jas71_13
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded 1 week ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 2 weeks ago

My stay at Neptune paradise with my family was average at best,as I said in the title the activities were the hotels saving grace. They had entertaining options from jet skiing,scuba diving, snorkling, and glass boat tours which you could choose from, in addition to...More

Thank JM-Kimiywe-57
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded 2 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 3 weeks ago via mobile

Hello Your hotel is good but the idea of charging safes for use in the rooms is not welcome. It should be among the package for safety if your guests valuables. Think of changing this idea soonest possible. Regards Eric.More

Thank mbitu m
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded 3 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed December 9, 2017

Galu Beach along Diani on the Southern Coast of amazing Kenya!...this must be the best stretch of wide & white sandy beach where this great Hotel is located, Spacious large rooms. Excellent service staff all round... esp Simon of the Front Reception, this guy has...More

Thank MAM313
Response from NEPTUNE H, Director of Sales at Neptune Paradise Beach Resort & SpaResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team

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About
Amenities
Top amenities
Restaurant
Beachfront
Bar/Lounge
Spa
Room Service
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Room Service
Breakfast included
Business Center with Internet Access
Things to do
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$176 - $334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$176 - $334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (579)
Pool & Beach (132)
Room & Suite (65)
Dining (19)
Hotel & Grounds (391)
Bathroom (5)
Business Center & Event Rooms (1)
Questions & Answers
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Kibrom M
August 1, 2016|
Answer
Response from Jack K | Reviewed this property |
They do have airport transfers available but it would be good to arrange transport with you travel agent
1
Vote
aminata c
November 7, 2014|
Answer
Response from njamjam | Reviewed this property |
We used our travel agent and they made arrangements to the hotel from Mombasa and back. it cost us 10K. but you an get a taxi to take you, I'd imagine it would be way cheaper and if he (taxi driver) is cool, he can pick you... More
0
Votes
Room Tips
"Room 110 & 111,view of the pool and sea"
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"Ask for Rooms closer down towards the beach...unless you'd like to do a bit of a walk!"
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"ask for a sea view room but note this is close to the pool which can get noisy."
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"I find the best rooms are in front of the pool."
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