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10/8/2017 10/9/2017
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    Neptune Village Beach Resort & Spa

    220 Reviews
    #5 of 5 Hotels in Galu Beach
    Diani Beach Road, Galu-Kinondo Beach, Galu Beach 80400, Kenya
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    10/8/2017 10/9/2017
    $226
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    $226
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    $226
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    All photos (381)
    Full view
    Certificate of Excellence
    Traveler (346)
    Pool & Beach (84)
    Room & Suite (31)
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    Overview
    4.0
    220 reviews
    • Excellent33%
    • Very good43%
    • Average14%
    • Poor7%
    • Terrible3%
    Travelers talk about
    “neptune village” (24 reviews)
    “animation team” (13 reviews)
    “beach boys” (20 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (220)
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    Time of year
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    1 - 5 of 100 reviews

    Reviewed 1 week ago
    Home away from home

    Was there in July in a family of four, the hotel was ideal for family setting. We had booked two rooms which were spacious and well accommodative for my small family Food was good though we had to use one restaurant, the staff were just...More

    Thank jamescha89
    Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 1 week ago

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

    Reviewed August 19, 2017
    Very disappointing

    We stayed at the Neptune Village for one week, as part of a longer holiday package including a safari and a shorter stay at another Neptune hotel (Neptune Beach). Although the safari was a magnificent experience, the stay at Neptune was very disappointing. To summarize...More

    Thank traveller_justsara
    Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded 5 weeks ago

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

    Reviewed August 8, 2017
    Coming in Age

    Great Staff - helpful and friendly; rooms a bit in Age with space for improvement; Beachboys are very challenging; Transfer from the Airport Mombasa takes endless; Food is good and changes everyday; take the safe - it costs a bit extra but.....More

    1  Thank eastwestconnection
    Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded August 9, 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

    Reviewed August 7, 2017 via mobile
    Risper & Trevor's wedding

    Had a wonderful time through it all. The hotel staff was very efficient and friendly and on point always. The wedding was sooo beautiful thanks to the staff and to beautiful neptune village. Had the best wedding experience ever at your hotel. Ris & Tre's...More

    Thank Audrey T
    Reviewed July 29, 2017
    beautiful paridise beach

    we had booked up grades to delux sea view rooms at Neptune beach resort but was moved to palm beach resort and spar due to low season, the rooms where very nice,with a large double washbasin bathroom, large balcony with a day bed chairs and...More

    Thank angeldust54
    Response from NEPTUNE H, Director of Sales at Neptune Village Beach Resort & SpaResponded July 30, 2017

    Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Internet
    • Free Parking
    • Beachfront
    • Spa
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $141 - $383 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Galu Beach
    • #5 On the Beach Hotel in Galu Beach
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Booking.com, Hotwire and Priceline so you can book your Neptune Village Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Galu Beach
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    Add Photo Photos
    All photos (381)
    Full view
    Traveler (346)
    Pool & Beach (84)
    Room & Suite (31)
    Dining (26)
    Hotel & Grounds (229)
    Bathroom (6)
    Family and Play Areas (5)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "don't pay extra for sea view as there is none, room no 403 to 407 are best for pool and restaurant"
    Read review
    "I would suggest one to go for Neptune Palm. They are more privileged."
    Read review
    "Choose a room either near the pools & restaurants or by reception if you want peace & don't mind..."
    Read review
    "rooms closer to the beach gives you more direct access to pools, restaurants, beach."
    Read review
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