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Cape Panwa Hotel

27, 27/2 Mu 8, Sakdidej Road, Cape Panwa, Phuket 83000 Thailand
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Traveler (5591)
Room & Suite (1448)
Pool & Beach (1148)
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About

#9 of 16 hotels in Cape Panwa
Location
4.3
Cleanliness
4.5
Service
4.4
Value
4.3
Travelers' Choice
Cape Panwa Hotel embodies tropical luxury in one of the world's most desirable destinations. Tucked away in a quiet corner of southeast Phuket, It villa is renowned for its excellent service, stylish rooms and exclusive swimming pool. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated suites and pool villas. Thailand's premier luxury chain of Villa and Serviced Apartments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, Thai
See what other travelers are saying
  • PortsmouthUKMark
    75 contributions
    Home From Home
    This was our 4th visit to Cape Panwa and its our home from home. we were welcomed early morning with a very well recieved cold drink and towel and the reception staff were curtious and very happy to see us. We were located in T-Block on the 3rd floor and had the most amazing view over looking the bay, the room was clean, extreamly large and all facilities you would require and house keeping were 100% every day. We were with TUI on a full board bases which is the first time we had done this and were not disoppointed. Pools, we used the pool on the beach which has a lovely view over the water but you can't go without dipping in the top pool and seeing the lovely smile of Varoon each day, a credit to this hotel. We spent most of our time on the beach where you can get the tram down to save your legs and enjoy the lovely breeze, sun loungers were not an issue and you could choose the location you wanted, we sat back towards the beautiful gardens and enjoyed the wildlife all around us. The grounds people don't get enough praise on the great work they do in the heat, so thank you to the grounds team. We also had lunch in the Bamboo Bar and all meals were hot and full of flavour, thanks to Sandy and the team for the great service and smiles, also Cafe Andaman do a fantastic menu for all but you have the added bonus of Jennifier and Natacha serving you and making your day feel special. Evenings we mostly had dinner at Top of the Reef where the food and service is sublime, and you get to hear the beautiful voice of Ice and her piano skills from the Otter's Bar. Don't get us wrong the Panwa House with it's stunning Thai food and view and Cafe Andaman with its Thai and Western menu are also wonderful places to eat. after our dinner we would head on out to the light house bar where you can do happy hour between 9:30pm & 10:30pm and listen to the Panwa Trio which will play all your favourite tunes to sing along too, we love these guys, you also get Simon and Thidarat smiling, singing and making you feel happier than ever and never wanting to go home, miss you guys. Even with Covid-19 going on the staff at the Cape Panwa were second to none with their approch, all the staff had a smile and stopped to chat and make you feel special, we know what hard times this will be for all and wanted to say Thank You for making our time with you amazing and this is why we would always choose your hotel to come back too. See You All Soon
    Dear PortsmouthUKMark, Thank you for taking the time to send us this very full and complimentary review of your latest visit to Cape Panwa Hotel, Phuket. We particularly appreciate your mentioning all those staff whose contribution is frequently taken for granted, especially our hard-working grounds crew and Khun Ice in Otter’s Bar. We are delighted to have made your time with us special once more and we all look forward very much to your next visit. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Cape Panwa Hotel, Phuket Management
    Written March 25, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: March 2020
    Written March 24, 2020
  • Happiness4ever
    Lower Langford, United Kingdom74 contributions
    Fabulous
    We have just returned from a 6 night stay at Cape Panwa. This was our 2nd visit to this hotel. We had a superior room, the room was great, extremely clean and had amazing views over the sea. Breakfast is a superb buffet with a wide choice to suit all nationalities. The food was always fresh and piping hot, and the choice of dishes changed daily. The ladies on the egg station made the best omelettes and fried eggs. The cleanliness of the restaurant was 100%. The hotel is situated on a hillside so there are quite a few steps but there is a vehicular tram that runs from the pool down to the private hotel beach. There is also a free shuttle bus down to the seafront where there is a nice selection of bars and restaurants. The sand is generally white and soft but there are rocks out at sea which makes swimming very difficult at low tide. The bamboo bar on the hotels private beach is great. The staff were very attentive and the one meal we had there was lovely. Within a few hundred yards of the hotel there is a laundrette where we got all our laundry done before returning home. Excellent service and cheap! Just allow 24 hours or so before your departure. Next to the laundrette there is Divas where we had the most fabulous Thai, oil massages and foot scrubs over 2 days. An hours treatment which is of a really high standard cost just £7.50. The ladies were so friendly and kind. The treatments would cost at least £80 in the UK. Next to Divas there is a small bar called Uncle Jon,s. Jon is so friendly and we spent several hours chatting to other travellers and hearing Jon,s stories of life in Thailand. This is a really basic bar more like a garage but the atmosphere and supporting the locals was well worth it, and if you are a football fan there is a tv on mute in the background as Jon is a football fan. We asked for a late check out room and were given this for 2 hours free of charge. However there are showers available if a late check out is not available. I really don’t understand the negative reviews, this hotel was lovely and I would defiantly recommend it.
    Dear Happiness4ever, Thank you for taking the trouble to send us this very pleasing and informative review of your latest stay with us at Cape Panwa Hotel, Phuket. We are delighted to read that, once more, you had a relaxing and enjoyable holiday and we look forward, we hope, to the pleasure of welcoming you back for a third time soon. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Cape Panwa Hotel, Phuket Management
    Written January 27, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Written January 25, 2020
  • Orientfan57
    London, United Kingdom92 contributions
    One week in paradise
    Cape Panwa hotel was the last leg of our Thailand trip. We arrived by taxi and was greeted by reception with a cold drink and a warm welcome. We were swiftly shown to our rooms and then went to lunch. We booked through TUI on Full board basis, this was with a voucher system where you could go to any of the restaurants but if you went off the set menu you had to pay extra. We found the food fantastic, although were not keen of the Italian restaurant in the sister hotel. The top of the Reef was our favourite but eating in the Panwa house was a unique experience especially as we had a dining room to ourselves. Our bedroom was spacious, very clean and had a sea view albeit through the trees. Everywhere was spotless, the staff were very friendly and polite. There were trips available from a desk by the side in reception but because of the Coronavirus we didn’t go on any of them. We used the shuttle bus but there wasn’t much going on in the town. But there was a seven eleven. There is a funicular railway that took you to the beach where there were plenty of sun beds and umbrellas, theres an infinity pool and the Bamboo beach bar which served good snacks and lunches and the staff were great. If you like swimming in the sea you can only swim in high tide so this might not be the beach for you, but that wouldn’t put me off returning to this wonderful hotel. If you love great weather, lovely beaches, friendly people, great food, wonderful service with a smile go to Thailand and consider Cape Panwa hotel. We are hoping to go back.
    Dear Orientfan57, Thank you for sending us your views on your visit to Cape Panwa Hotel, Phuket. We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours, Cape Panwa Hotel, Phuket Management
    Written April 12, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: March 2020
    Traveled as a couple
    Written April 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nueng S wrote a review Sep 25
23 contributions1 helpful vote
+1
As a returning guest to Cape Panwa, I would like to say that I like everything in this beautiful resort. The hotel private beach is so peaceful and lovely. The most important that provide good service quality of hotel is their staffs. They are so warm-hearted welcoming and they took care me very well during my stay. I had dinner at Panwa House (Thai restaurant). It's old Thai house on the beach. Best time for dinner is around 18:30 hrs. Since you can have great view of sunset. Many guests love to go there and the table are fully booked almost every nights. Even the restaurant is so busy but their staffs are very professional and providing good service. I am very impressed with K. Sasikorn. Her English is very good and very professional in take care of her fully booked Panwa House. For the other restaurant where I had dinner was Top of the Reef (French cuisine), it's also a must mention. I would like to say that their cuisine is very neat and perfect. After meal, I had Crêpes Suzette prepared by K. Nuengruthai. She is great! The restaurant captain (K. Supatra) took care of me very well to make sure that I had a good service. The pianist played very good and so professional. Once she noticed that I stepped into the Otto bar (besides French restaurant). She played my favorite songs and said welcome. I can not forget to mention about Front Office. Decade ago, my mother were also regular visitor to Cape Panwa. We travelled together to Cape Panwa every year. But now due to her health condition, she can not travel far. The Front Office always asks about my mother condition and wish her getting well soon. In my last visit, before I flew back home, I had got a surprise from them. They prepared a 'handmade' card signed by everyone in Front office for my mother and gave me a gifts to my mother. I was so touched and impressed. Thank you very much! I am looking forward to be back there again soon... miss you all !
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: If you are returning guest, hotel manager will invite you to join for "management party" on every...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dave B wrote a review Sep 18
1 contribution1 helpful vote
Amazing place to stay. Friendly staff who could not do enough for us. Meals were included in our stay and there was a great variety of restaurants featuring different cuisines. Great beach with own bar and restaurant. The hotel manager and his wife are such lovely people, they helped us with our travel plans whilst there and they showed so much pride and passion for this hotel. All in all we could not have asked for more. Thanks Cape Panwa Hotel. Fully recommend for anyone.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Went just after wet season, great weather and missed most of the crowds. Would suggest 2 week...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Theeramet S wrote a review Sep 7
Bangkok, Thailand32 contributions17 helpful votes
Besides the beautiful view from the hotel, private beach which full of activities, variety choices of breakfast and wide balcony, I really impress with the help and assistance from your staffs! Long story short, I left my luggage at the hotel and I just noticed at the airport which it like an hour away. I instantly called to the hotel to ensure that my luggage was left over at the hotel. And I asked them to send it back to me which I will be the one who cover the delivery fee. Then, the hotel replied me back by the email that they will shipped it with free of charge. I will definitely go back to Cape Panwa hotel again with no doubts. Cape Panwa will be the top choice of me and I will send this impression to my friends as well!!
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded 1 week ago
Dear theeramets, Thank you for this very gracious and appreciative comment. We always strive to put the feelings and enjoyment of our guests at the top of our priorities and it is heart-warming to have those priorities publicly recognised. We look forward to the pleasure of welcoming you back in the future. Sincerely yours, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brendon Bravo Bravo wrote a review Sep 4
Brisbane, Australia62 contributions41 helpful votes
+1
Originally built in the 1980s and formerly recognised as one of Phuket's pioneering luxury resorts, the passage of time has unfortunately left its mark on this property, rendering it somewhat antiquated and worn. Although some areas have received revitalisation, there are still numerous sections that require substantial attention and refurbishment. There are several positive aspects to appreciate about this classic resort-style hotel. Nestled gracefully on a hillside, this tranquil tropical haven bestows breathtaking vistas of the expansive azure waters, offering truly awe-inspiring views from various vantage points across the premises. To traverse between the main resort hub to the private beach, Bamboo Bar, and Panwa House, visitors embark on a charming single-track tram, a delightful experience for children and a unique treat for all guests. This short scenic journey not only treats everyone to splendid panoramas but also immerses them in the natural beauty of the landscape, as it glides through a canopy of lush trees. It's a fun and picturesque way to navigate the hill's slope. For those seeking respite from the bustling local tourist spots, a private beach awaits within the hotel grounds, featuring white sands and crystal-clear water. While the lounge seating may show signs of age, they ensure comfort under the shade of palm trees or pop-up umbrellas. Adjacent to the beach, the Bamboo Bar offers a concise menu, with various water activities available at the counter next door. To help you make the most of your aquatic adventures, a 'best time to swim' guide is located in your room, providing information on tidal fluctuations. The hotel provides an array of dining options in Panwa House, Café Andaman, Top of the Reef Restaurant and Bamboo Bar (Bamboo only serving lunch). Additional dining choices are available at the nearby sister property, Kantary Bay Hotel, which houses Uncle Nans Italian and Café Kantary. While the hotel website offers ample information, some advance planning and reservations are advisable. Upon arrival, I received a map but little else, with no guidance on dining reservations or other amenities. With regards to Panwa House, prepare to savour a dining experience that could easily become your preferred choice. Offering a classic Thai menu, with indoor and outdoor dining options within the manor, on its picturesque balcony, or in a charming courtyard just steps from the entrance. It's worth noting that if you're on an inclusive package, a more concise menu is available, still featuring delectable options. However, for an authentic taste of Thailand, indulging in the à la carte menu is highly recommended – your taste buds won't be disappointed. Make sure to secure a reservation to avoid disappointment. The quality of Thai cuisine at Cape Panwa is commendable, but it's important to acknowledge that, outside of this, the hotel falls short of a 5-star experience. The breakfast buffet's highlight is the bakery selection, but the rest feels like a repeat of a breakfast buffet from the 1990s. In this day and age, guest expectation for food and facility quality have reached new heights, with countless phenomenal options available worldwide. To uphold a reputation, every aspect of hospitality should be next level. With a few exceptions, the staff are superb, extending warm welcomes and providing valuable assistance. Some may face challenges with conversational English, their dedication to guest satisfaction remains. To facilitate smooth communication, patience, easy language, and a kind and understanding attitude go a long way. The front desk staff do seem quite disorganised though, on arrival (after a late flight) there was no porter in sight, no receptionist at the desk and I stood around for a good 10 mins waiting to be acknowledged. On departure, it took 25 minutes from when I called down to reception for a porter for my bags to arrive at reception. Note, there is no air conditioning in this area – so when you are prepping for a long haul flight and attempting to stay fresh, it’s not ideal. While the rooms are spacious (I stayed in a Junior Suite) they exhibit signs of wear and tear – I had the opportunity to view two different rooms (more on that shortly). In my initial room, numerous issues were evident, including cracked ceiling panels, a leaking toilet fitting, exposed wiring, birds nesting in the balcony roof cavity, a loose bathroom vanity sink bowl, and a non-functional sink plug. While the hotel promptly sent housekeeping and maintenance to address these concerns, these issues should not have arisen in the first place. During my six-night stay in room one, I welcomed two visits from technicians specifically for the air conditioning. The first was due to a significant leak that flooded the floor, and the second was because the unit was no longer cooling. After multiple calls to reception, I was eventually relocated to another room. In the second room, I noted comparable issues – the bathroom vanity sink bowl that was loose, an air conditioning unit facia on the verge of falling off and caked with dust, a beautiful wall picture that hung crookedly, a shower mixer that transitioned water temperature from icy to scalding with just a slight touch, and, lastly, additional rust on the balcony balustrade. The view from the balcony also exposed the neighbouring property with its neglected roofs, detracting from the once-iconic scenery. Throughout the facility, several details and maintenance issues have been overlooked. The main walkway from the hotel reception to The Cape Hotel (T wing) is in need of attention, with peeling paintwork, rust, overgrown foliage, lack of cover on rainy days, and water pooling along the tiles. The main pool area, in particular, has the appearance of a local motel – the aging wooden deck shows signs of disrepair, with uneven sections requiring replacement. The pool edge grating is old and discoloured in places, the pool cabanas are frayed and weathered, and the feature pots have weed grass growing in them with water staining underneath. I realise this has been a long review, and a bit of a rollercoaster. If I had written this on day three of my stay, I might have rated the Hotel as "very good" with four dots. However, taking in to account the overall experience, it can only be considered average when compared to other resorts and hotels I have visited worldwide. Had I paid the full rack rate for the room and board, I would have been more disappointed. If you seek an ultra-modern, luxurious, well-appointed hotel, Cape Panwa Hotel is not the ideal choice for you. However, if you can ignore the dilapidation, appreciate hotels and resorts with a rich history, cleanliness, decent location, and a variety of dining options, then Cape Panwa Hotel may suit your preferences – it certainly has huge potential with some tender care.
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Date of stay: August 2023
Value
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded 2 weeks ago
Dear Universal_jedi_mom, We must indeed thank you for this very full and frank review of your visit to Cape Panwa Hotel, Phuket, so beautifully composed, and particularly for your compliments to our staff of whom we are very proud. We shall look into the incident at Reception; that should never have happened and we apologise unreservedly. Regarding your comments on the accommodation, our engineers and maintenance crews are working constantly to restore the facilities to the level you have the right to expect and, again, please accept out apologies. We thank you for your kind words on our dining facilities and we hope very much that, when you return, you will find the general aspect of our property well on the way to its former glory. Happy travels! Sincerely yours, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lisa h wrote a review Sep 3
Sydney, Australia5 contributions1 helpful vote
We had a fabulous time at Capa Panwa Resort. The resort is beautiful, the staff are fantastic and the food is generous and good quality. We stayed in a cape suite. The bed, pillows and linen are quality and extremely comfortable. Thanks to Pim, Jenniffer, Jay and the crew at the beach bar for looking after us so well. Make sure you get a massage at the spa the girls are awesome. We will definitely return.
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Date of stay: August 2023
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded 3 weeks ago
Dear lisah688, Thank you for these very kind comments on your visit to Cape Panwa Hotel, Phuket. We are very happy to see that the spectacular setting and beach gave you pleasure and we thank you for your compliments to our hard-working staff. We look forward to welcoming you back in the future. Yours sincerely, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gwen B wrote a review Sep 3
Perth, Australia85 contributions41 helpful votes
This is our 4 th time here. The hotel staff and food are wonderful ...however there are many things that need rectifying eg older couples should not be put in a room with many steps particularly in the rainy season. When we mentioned that the many steps might be a problem on arrival we were offered an $800 upgrade! Also babies should not be allowed into the pool without a swimmer nappy. No nappy leads to possible Guardia infection for all as it’s chlorine resistant. There are many other issues with our junior suite as the view is overlooked by a bar and staff quarters plus buildings. Hence we do not like to go on our balcony. Overall not what we expected. I will put the rest in writing to the overall manager of the company. Thanks particularly to the Lighthouse female staff member and Sandy on the beach .
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Date of stay: August 2023
Value
Location
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Trip type: Traveled as a couple
Room Tip: Be careful with booking a junior suite . Ensure it’s in the main building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded 2 weeks ago
Dear travellergb_13, We are sorry to read of your disappointment despite your compliments to our staff. We note your very valid point regarding babies in the pool and we will be very vigilant about that in the future. Our management will be happy to respond as positively as possible to any further comments you have to make. Sincerely yours, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PAUL C wrote a review Aug 2023
9 contributions
Visited here 6 times Fantastic location and excellent staff Junior Suite was lovely . Hotel boat trip to Coral Island worth doing . The breakfast caters for every country on the planet really good . Bus shuttle into nearby village handy and some lovely traditional eatery’s nearby . Spa one of the best we have used . Was amazing the amount of guests we met who had visited 20 or more times here testimony to how well you are looked after
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded 4 weeks ago
Dear PAUL C, Thank you for this appreciative review. It is good to know that you had an enjoyable time and we hope to have the pleasure of welcoming you all back soon. Sincerely yours, Cape House Hotel, Bangkok Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julant55 wrote a review Aug 2023
Western Australia, Australia439 contributions162 helpful votes
+1
A - Andaman Sea B - Bamboo Bar at the Beach, Buffet dining, Batik painting C - Cape Panwa, Cooking classes D - Dining to Die For E - Exemplary staff, always welcoming & smiling F - Flotsam gift store, Fire Show on Fridays G - Gardens of Eden H - Happy place I - Inspirational J - Jennifer - the most friendly & welcoming staff member greeted us every day with a smile & a hug! K - Kantary - sister Hotel L - Luxury Escapes fantastic package M - Margaritas by the pool every day N - New foods to try O - Otters Bar - with live music P - Panwa House Q - Quintessential Thai cuisine, R - Round Room - relaxing open air reading space S - Siamese Touch massages at the Spa T - Top of the Reef for fine grill dining U - Uncle Ned’s Italian V - Views in all directions W - Walks along the beach X - Xcellent Xperiences Y - Yearning to go back again & again Z - You’ll leave feeling ZEN 🧘‍♀️
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded Aug 20, 2023
Dear Julant55, Thank your for the review, What an original, creative and affectionate tribute. Thank you very much indeed! Sincerely yours, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
manorom wrote a review Aug 2023
Knutsford, United Kingdom228 contributions235 helpful votes
This hotel offers so much to its guests, we really enjoyed our three night stay. Here is a run down. The porters greeted our arrival and took our bags, check in was efficient not particularly warm and welcoming. Our Cape suite was large, well furnished, contemporary bathroom, comfortable bed, spectacular view. Located on a splendid beach,well equipped and furnished - accessing it by funicular was fun. There is nowhere to walk to and leaving the hotel by the road involves negotiating a very steep hill - the hotel runs a regular shuttle bus. There is a well equipped gym and an appealing library. Food at the Andaman Cafe (breakfast and dinner) is high quality with a good and varied selection. The hotel regularly provides themed dinners and the resident band are excellent. Panwa House offers a special, magical, delicious dining experience and Sasiskorn and Prakit are courteous, attentive hosts. It's location on the beach and it's architecture, design and furnishings are magnificent. One thing that surprised us is that - in general terms - the staff, particularly at the Andaman Cafe, did not engage with their guests. They did not take any initiative, no "good morning, how are you? " or similar. No welcoming smiles. An exception was the irrepressible Sandy who made us feel very welcome wherever and whenever we met her. Check out was efficient, the porters watched us carry our suitcases downstairs to the waiting taxi. We considered the price we paid to be value for money and will remember a good time.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded Aug 20, 2023
Dear manorom, Thank you for writing at such length about your recent stay at Cape Panwa Hotel, Phuket and for the many positive points you raise. We will take action regarding you observations on the lack of engagement and the porter situation and thank you for your input. We hope very sincerely to have the pleasure of your company again in the future. Sincerely yours, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony wrote a review Aug 2023
Melbourne, Australia2 contributions2 helpful votes
We've just ended a stay at Cape Panwa Hotel. Our Cape Suite was spacious and comfortable, but overall we rate our stay as average - a reasonable hotel, in a quiet location, that has potential to become a really good hotel. To become one, Cape Panwa needs to invest in upgrading its facilities and to review its meal package offers and some of its policies. We are not the first reviewers to note that the hotel needs to fix its main swimming pool, which still has numerous missing tiles. The beach area is nice, but due to rocks the beach is only swimmable during limited times of the day when the tide is in. Some other feedback is that guests like us who paid for an all-inclusive meals package (three meals per day and a daily drink) only have access to limited set menus. That left a sour taste in our mouths. There are separate "full menus" that are far more extensive, but if you would like to order from them it will cost extra. We therefore felt the hotel's all-inclusive package was a bit misleading. Furthermore, during our short stay we were unable to access specific hotel restaurants for dinner on three separate occasions because they were fully booked out due to conferences and a private event. These included Top of the Reef, Panwa House and Cafe Andemann -- on our last night two out of three were booked out and one (Panwa House) was closed. We had to eat outside of the hotel. That's not ideal when you have prepaid for all your meals. Perhaps the hotel can reconsider its policy and use its conference facilities for serving meals to conference attendees so as not to inconvenience other paying hotel guests?
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Date of stay: August 2023
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Trip type: Traveled as a couple
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Response from Cape and Kantary Hotels, Other at Cape Panwa Hotel
Responded 4 weeks ago
Dear 621111, Thank you for this full and very reasoned review of your stay at Cape Panwa Hotel, Phuket. Let me assure you that we are working as fast as possible, without inconvenience to guests, to complete our renovation and redecoration programmed. We note with concern your remarks over the all-inclusive meals package; clearly this is ripe for a rethink and we thank you for your input. We hope that, on your next visit, you will find the arrangements more acceptable. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Cape Panwa Hotel, Phuket Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$78 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cape panwa phuket, cape panwa hotel phuket
LOCATION
ThailandPhuketCape Panwa
NUMBER OF ROOMS
205
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CAPE PANWA HOTEL $105 ($̶3̶8̶6̶) - Updated 2023 Prices & Reviews - Thailand

Frequently Asked Questions about Cape Panwa Hotel
Which popular attractions are close to Cape Panwa Hotel?
Nearby attractions include Russell Sunset Bar (0.3 miles), Star's Fashion Cape Panwa (0.3 miles), and Panwa Cape (0.05 miles).
What are some of the property amenities at Cape Panwa Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cape Panwa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cape Panwa Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cape Panwa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Cape Panwa Hotel?
Conveniently located restaurants include Cafe Kantary Phuket, Live India Indian Restaurant, and Sabai Sabai.
Are there opportunities to exercise at Cape Panwa Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Cape Panwa Hotel have an airport shuttle?
Yes, Cape Panwa Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cape Panwa Hotel have airport transportation?
Yes, Cape Panwa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cape Panwa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cape Panwa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.