Stunning view with excellent service. Beachfront villa is overwhelming. The food is freshly cook for ever dish. Spa is a must. The service from all staff is beyond our expectations. We would absolutely recommended this place to anyone and will be back again soon. Thanks for taking such a great care of us. Great job to the staff and management!
We just has a remarkable New Years stay-cation at the resort! As a Samui resident, the resort put together a wonderful NYE package which exceeded our expectations in every way. Our reservation was handled smoothly and personally by Khun Ae, the Reservations Mgr., and she even stopped by to welcome us at the pre-dinner cocktail party. We took advantage of the pre-arrival check in which was flawless! From the personalized check in by Khun Sai and assisted by Khun Maat - we arrived and settled into our Ocean View villa within minutes. I felt the relaxation set in immediately. The room was meticulously appointed; warm, soothing and comfortable. The aroma of lemon grass greeted us while the sounds of the ocean waves lapping right outside added to the ambiance. They put together a luxurious yet comfortable beach party complete with a wonderful array of delicious food by Chef Saul, spectacular service, live music and even a fire show to ring in the new year. What I enjoyed the most, was the relaxed but refined elegance that was the constant thread of this experience. Well done General Manager Jeroen and the Belmond Napasai team - I know you all worked hard to pull this event off and I am grateful to have been one of the fortunate recipients!…
I stayed here for one night at the oceanfront beach villa. It was so quiet during COVID-19 pandemic. However, it was so impressive from the first step to the hotel. The service team were full of service mind. The food was excellent that I would ask for more. The view was spectacular.
On an island desperately constrained by a lack of tourism during Covid-19 precautions and fears, the hotel made us feel almost like family in no small part because we were the only guests for a few of the five days we stayed there. It is a lovely, sprawling hotel with private beach, gorgeous pools (plural) excellent facilities, food and staff. If you manage to visit, splurge on one of the oceanfront villas if you can. You won't be sorry about choosing Napasai, even though it is a bit removed from the centers of nightlife, which was nonexistent during our stay and really of no interest to us in any case.
We're still at the airport in koh samui - but loved our time at belmond so much that we couldn't wait to say thank you! The property is amazing- right on the ocean - has everything you could imagine including a small farm 🙂. But what makes this place special is the lovely staff - they are ever present and ever ready with a smile! They truly make this place special! Thank you everyone!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing