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Belmond Napasai

Traveler (1311)
Room & Suite (529)
Pool & Beach (321)
Certificate of Excellence

About

#4 of 31 hotels in Mae Nam
Location
Cleanliness
Service
Value
Certificate of Excellence
Belmond Napasai is spread out among cashew and coconut groves, between hibiscus and bougainvillea. Be welcomed with coconut ice cream, then wander through our gardens to meet the resident water buffaloes. Teak furnishings and traditional weavings bring the feel of nature inside. A serene Koh Samui beach resort, Belmond Napasai is a secluded hideaway. Gaze out across the golden sands and acclimatise to the indulgent, casual atmosphere. Spend all day beside the infinity pool or in the spa, or plunge into the vibrant island scene with our action-packed resort activities. 45 Villas, 10 Villa Suites and 14 Oceanfront Private Pool Residences. All accommodations reflect contemporary Thai design, decorated in tropical teak furnishings and cotton drapes blended with traditional weavings and pieces of Thai art that combine to give each space a welcoming sense of warmth. All bathrooms feature a free-form terrazzo bath & rainforest shower.
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Property amenities
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
Family Resort
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:US$100 Spa Credit
Hotel deals
1,012Reviews
1,788Photos
29Q+A
100Room tips
Traveler rating
  • 758
  • 183
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  • 9
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Popular mentions
Our family of 4 (including 3 year old toddler and 10 month old infant) stayed at this hotel in April 2019 for 7 nights in a one bedroom garden villa. The resort is situated about 35 minutes from Ko Samui Airport. We were met by the car by guest relations, who organised our
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This hotel is brilliant, made so by the staff and the location. It's why we just have to keep coming back. Yes, it's tired in a few areas, but that is reflected in the price - and personally I hate an overly pretentious hotel. This is not one of those. The location is truly
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Response from info N, Guest Relations Manager at Belmond Napasai
Responded yesterday
Dear sirhenry2019, The whole team would like to thank you for your amazing feedback and for choosing us once again to spend your holiday. It was a great pleasure to have you here again and we are so happy to read that you will keep on coming back! I will make sure I share your comment to our team as it is a great source of motivation for all of us. We hope to see you again next year and in the meantime wish you a nice and sunny summer. Sincerely, Chloe Jacot-Descombes Guest Relations
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We're a family of 5 , and with my son who is 2 year old and mom who is 60 year old , the resort had so many stairs, each room was connected with stairs on different levels, its very tiring going up and down just to have a cup of tea in the living area or to go check on the kids.
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Response from info N, General Manager at Belmond Napasai
Responded 1 week ago
Dear prissydaisy, Thank you very much for choosing to stay with us and taking the time to fill out your feedback. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. Please be rest assured that we have taken note on your feedback in general. We are sorry that you did not enjoy your stay with us but the multi levels make that each of your bedrooms have wonderful sea views but understand the concerns you had regarding your 2 year old and we just wished that you would have expressed your concerns during your stay with us to look for an alternative accommodation that would have been more suitable for you. Best regards, Jeroen Nettekoven
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Our 10 days at the Belmond Napasai were amongst the most relaxing I can remember. Everything, from the airport pickup to checkout went smoothly, with friendly, professional staff able to handle any requests. Our sea view villa was spacious, clean and comfortable, if a little
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Response from info N, Guest Relations Manager at Belmond Napasai
Responded 1 week ago
Dear kingston58, Thank you very much for taking the time to share your experience at Belmond Napasai with a lot of details. It was a great pleasure having you stay here. I am delighted to read that you enjoyed all aspects of our property, from the airport pick up to the check out, especially that our staff made a good impression. We are hoping you will get the chance to come back visit soon. Warm and sunny greetings from Koh Samui, Chloe Jacot-Descombes Guest Relations
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I have thought long and hard before writing this review but my unfortunate experience on our last day so marred our visit (and indeed was the most unpleasant experience on our 3 week trip to Asia) that I feel it is worth mentioning. It is a particular pleasure of mine when I
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Response from info N, Guest Relations Manager at Belmond Napasai
Responded 3 weeks ago
Dear LoveFrenchWine, First of all we would like to thank you for taking the time to share your experience at Belmond Napasai, it was a pleasure to have you stay with us. I am very sorry to hear about your unfortunate experience at the beach on your last day, especially as this is due to a misunderstanding and miscommunication. It sometimes happens that our beloved Guests try to reserve sunbeds on the beach, to avoid any problem, we authorize only an hour "reservation" after that we will let other customers sit. At that time of the day the staff who came to see you was one of our beach cleaner who's English is limited. We are sorry that this situation made you feel uncomfortable. The whole team sends you its warm greetings and hope you will give us a second chance! Kind Regards, Chloe Jacot-Descombes Guest Relations
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBelmond Napasai
The Villa at the Belmond Napasai
Professional photo exclusively commissioned by TripAdvisorBelmond Napasai
The Oceanfront Pool Residence at the Belmond Napasai
Professional photo exclusively commissioned by TripAdvisorBelmond Napasai
The Beachfront Villa Suite at the Belmond Napasai
Beach Front Villa Room
chambre lit kingsize
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123456106
Hi can you use inflatables in the swimming pool? Many thanks
Not sure, but you could you them in the sea, it is very flat
1 vote
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How long of a drive from airport?
About 30 minutes
1 vote
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Are there beach massage places nearby or do you have to always use resort spa
Yes there are massage places very close to hotel
1 vote
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Is the ocean front villa worth the extra money as opposed to the garden villa? Thanks
Sorry for late reply but ocean front villa was definitely worth it and we were close enough to here the sound of the water on the shore this place was the best hotel stay 😊
1 vote
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Hi are there restaurants/bars near? if no how much is taxi into the village.
Coming out of the hotel, turn right and drive 10 minutes and you’ll hit a bunch of nice local Thai restaurants.
1 vote
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123456
"Garden Villa Close to the Beach"
"Preferably one bedroom villa at the beach area, the 3 bedroom villa is a night mare with the multiple levels of stairs."
"Splurge on the oceanfront villa to get unobstructed view of the ocean"
"ocean front villas have wonderful views of the beach and the ocean !"
"All the rooms look great but we loved our beach villa"
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12345620
PRICE RANGE
$226 - $560 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
napasai by orient-express hotel mae namnapasai koh samuinapasai hotel koh samui
LOCATION
ThailandSurat Thani ProvinceKo SamuiMae Nam
NUMBER OF ROOMS
69
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