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Santiburi Koh Samui

12/12 Moo 1, Mae Nam 84330 Thailand
11 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
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Traveler (1380)
Room & Suite (440)
Pool & Beach (281)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Santiburi Koh Samui is a five star resort and a Member of the Leading Hotels of the World, with 84 villas, 12 Suites and four restaurant outlets, a Royal Thai restaurant, a Beachfront restaurant, a Pool Bar & Restaurant, a Breakfast restaurant and a Lounge Bar. The resort also consists of an Activity center, Water sport center and Santiburi Spa. The Santiburi Koh Samui is well known in Thailand as a first class Resort with a high level in both standard and in the quality of services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family Resort
1,095Reviews59Q+A100Room tips
Traveler rating
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Popular mentions
+1
Perfect holiday hotel - very quiet - all staff were super friendly - went out of their way to ensure we had the best time. Upgraded to Reserve Pool Villa - absolute luxury for my 65th bday treat ! pool, beach and hotel Grounds were beautiful - would highly recommend.
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Response from Santiburi-Koh-Samui, Guest Relations Manager at Santiburi Koh Samui
Responded 2 days ago
Dear 682pamb, Thank you so much for your outstanding review of Santiburi Koh Samui and for choosing our lovely resort to celebrate your special anniversary! We are delighted to read that we have accomplished our goal of delivering attentive service and leaving you with a memorable, lasting experience you have had from our hotel. At Santiburi Koh Samui, we are committed to strive only the best for our valued guests with grace and pride. Your recommendation, as well as your feedback, is highly appreciated. We are sincerely looking forward to pampering you on your next visit to Santiburi Koh Samui! Warm regards, Regina Guest Relations & Quality Assurance
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So this is only the third time I can recommend a beach hotel without any concerns. Pro: - Guest structure: Maximum relax factor at the beach, in the villa or during the breakfast. Though this is a family friendly hotel every guest was polite, relaxing and calm. Might also be a cause of the Nanny service they offer. We had adults only hotels with drinking and shouting guests on other destinations, this is the complete opposite. - Service: Definitely the best service we had so far. Very gentle, very aware but never annoying. Kudos to the amazing beach service with. These guys prepare your sun bed with towels, bring cold tissues during the day as well as complimentary water and glasses. They also offer complimentary sun cream and a sun glasses cleaning service. The room mate somehow exactly knew when we left to breakfast, so we always had a clean room without being disturbed. - Breakfast: It is high fashioned buffet style with on demand prepared egg dishes, waffles, crepes, pancakes, noodle soups and fresh juices. Besides coffee or tea you can also order Cappuccinos or Cafe Latte. I personal love the asian style of eating Currys for breakfast, but this unfortunately was only fulfilled once a week. A very personal taste I have to admit. - Room: Our garden villa was huge and luxurious. Enough space to store our clothes in separate storages, two sinks and a shower big enough to celebrate cocktail parties. - Price: All in common we had a very fair rate for such gorgeous hotel. Improvement possibilities: - The ceiling of the villa has an indirect lightning concept in the master bedroom as well as in the bathing room. These could have been cleaned more often as it is a great hideaway for dust, spider webs and insects. - There is a snooker table with pool balls. This is weird but we took the demand to play it like that. Unfortunately the carpet, the table and the queues are in very poor conditions. This should be replaced or removed, it does not fit to the hotels quality.
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Response from Santiburi-Koh-Samui, Guest Relations Manager at Santiburi Koh Samui
Responded 1 week ago
Dear Angelo_Berlin, First and foremost, we would like to thank you for taking your valuable time to share your experience about your recent stay with us. We are delighted to hear you enjoyed such a memorable time, the team is very passionate about providing our guests with truly memorable experiences. We take great pride in delivering such memorable experiences and so pleased we could do this for you. Thank you as well for mentioning the beach service, so much effort is put into this area, so it is very rewarding to hear. On the other hand, we appreciate your comments about the lightning of the ceiling, as well as your feedback about our snooker table. Please rest assured, that your comments are of greatest importance to us as they allow us to improve our service quality constantly. Once again we would like to thank you very much, as we value your patronage and look forward to welcoming you to Santiburi Koh Samui in the near future! Warm regards, Regina Guest Relations & Quality Assurance
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We originally planned to spend 3 nights in Bangkok, but with 3 young kids we decided against it as we thought it would be too much. We re thought the itenary and planned to replace that experience with a 3 night stay at Santiburi Koh Samui. We were greeted and checked in late evening without any problems and after a long journey headed to the beach house for dinner. Food was excellant and we retired for the night in our family suite. Nothing was ever too much and they even cam eand tied mosquito nets for the boys. On site there are numerous classes and sessions to keep you busy throughout the day. Muay Thai boxing and tennis lessons for children and a gym to workout should you wish. Around 2 oclock there is complimentary afternoon tea which is a nice touch. All in all I would say highly recommended, the hotel is situated off a busy road but you woulddn't really know that once you are in because it's set back from it.
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Response from Santiburi-Koh-Samui, Guest Relations Manager at Santiburi Koh Samui
Responded 2 weeks ago
Dear amitod, Thank you very much for sharing such a lovely review about your recent stay at our beautiful resort, Santiburi Koh Samui. It gives me immense pleasure to read that you and your family had a great time during your stay with us. Your kind compliments over the food, our activities and our complimentary services are highly appreciated. We are honored that you enjoyed your journey and your experience at Santiburi Koh Samui. We look forward to welcoming you here once again. All of us at Santiburi Koh Samui wish you the best. Warm regards, Regina Guest Relations & Quality Assurance
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We visit Santiburi hotel over 15 years, one month a year, because the hotel is so beautiful and we love the kind staff. A lot of staff is leaving because they are not treated well by the GM. And also a lot of repeating guests don't come back. What a disaster the GM Sabine is for the hotel..... The owner, Mr. Santi is such a kind man, we feel sorry for him. But most of all we feel sorry for all the staff…..
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Response from Santiburi-Koh-Samui, Manager at Santiburi Koh Samui
Responded 1 week ago
We welcome all feedback from our guests that is constructive and can be used to improve our customer service and enhance the guest experience. Responses to such feedback are freely given here with appreciation and thanks to the guest for their time and input. Personal and slanderous attacks such as this review which serve no helpful purpose, however, will not be responded to.
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This place defintely is a recommendation. The villas are located as such that you really feel like living the (well cultivated) jungle, high palm- and mangotrees are everywhere. Villas are spacious, clean and well equipped. We stayed with 3 persons in a Deluxe Garden Villa and always had sufficient space. Housekeeping is very attentive and reacts immediately on special wishes. Restaurants are upper class for Mae Nam as well for the food and atmosphere as for the pricing, breakfast is plentiful and high-class. The Beach House restaurant is nicely situated directly at the beach, which is very calm in the evening. We had some nice seafood there. Pool area with the 50 meter swimming lane is extravangant and really a cool experience, possibilities for sporting activities are wide ranged from water sports to Thai boxing courses, the gym is absolutely up to date. Overall service impression is positive. Beach is clean and not crowded at all, you can choose to relax in a hammock or a classical sun lounger, the beach boys are taking good care of you.
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Response from Santiburi-Koh-Samui, Guest Relations Manager at Santiburi Koh Samui
Responded 2 weeks ago
Dear silviaanddavidp, Please allow me to convey my gratitude for your support to Santiburi Koh Samui. We are happy to hear that we have accomplished our goal of delivering attentive service and leaving you with a memorable, lasting experience you have had from our hotel. At Santiburi Koh Samui, we are commit to strive only the best for our valued guests with grace and pride. Thank you once again for your compliment and we look forward to welcoming you back on your next visit to the Coconut Island Koh Samui. Sincerely, Regina Guest Relations & Quality Assurance
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PRICE RANGE
$223 - $641 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santiburi golf hotel mae nam, santiburi golf, resort and spa, santiburi resort koh samui, santiburi hotel koh samui
FORMERLY KNOWN AS
Santiburi Beach Resort, Golf & Spa
LOCATION
ThailandSurat Thani ProvinceKo SamuiMae Nam
NUMBER OF ROOMS
96
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