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Infinity Residences & Resort Koh Samui

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Infinity Residences & Resort Koh Samui
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376 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My friend and I (BHoo1, who has a review also) stayed in Infinity for one night on August 13th, 2016. I am also writing a review because the manager's reply to her review is outmost ridiculous. We have NEVER threatened them once, let alone, "several times", to put a bad review on TripAdvisor. We have only discussed our dissatisfactions with... More 

Helpful?
2 Thank ailin64
Breda, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We are staying at this moment at Infinity. Beautiful room, wonderfull staff very friendly, rooms spacious, cleaning can be much better, especially the door of our toilet :-(. Breakfast is absolutely not 5*, for the price we paid we could have expect much better. Much more than the earlier mentioned € 60,-. The dishes are very simple, that's disappointing. The... More 

Helpful?
1 Thank julius d
InfinityKohSamui, Public Relations Manager at Infinity Residences & Resort Koh Samui, responded to this review

Dear Julius, Thank you for your sharing your experience on Trip Advisor. We’re so sorry and regret your not enjoy our breakfast. After your conversation with our Manager we implent your wish to have more fruit on the breakfast. For the beach we are sorry but we don't have private beach own by the hotel, we suggest some beach manage... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I hardly ever write bad reviews for hotels. But considering this is an apparent 5 star hotel (that my friend and I booked last minute for US$380) I have never experienced such horrible service even in 4 star hotels. First, in Koh Samui, there are frequent power outages due to rain and thunder. Our hotel did not have a back... More 

Helpful?
1 Thank BHoo1
InfinityKohSamui, Public Relations Manager at Infinity Residences & Resort Koh Samui, responded to this review

Dear BHoo1 May I begin by offering a sincere and heartfelt apology that you recent stay with us was a disappointing one. As a Infinity Resort property, we are wholly dedicated to the complete satisfaction of all our guests as we strive to provide as pleasant and relaxing time as possible whilst on the shores of Koh Samui. However to... More 

Adelaide, Australia
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to say it's a terrible place so that nobody goes there, then I can have it all to myself - but I can't because it's not true. I love to holiday in style and this resort would have to be up there with some of the best I've stayed at. Koh Samui is different to Phuket in... More 

Helpful?
3 Thank AussieTraveljourno
InfinityKohSamui, Public Relations Manager at Infinity Residences & Resort Koh Samui, responded to this review

Dear Aussie Traveljournio! We are appreciate to your shared the wonderful experience with us! Our destination is your happiness throughout the holidays. That’s right as you said “The island is not that big so it doesn't take long to get around” but the happiness is more bigger and take long time to go around in your mind. We wish to... More 

Lismore NSW
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a Deal for 10 nights at Infinity. Have had 2 nights here and 8 to go and absolutely love this place. Yes it is built on a steep hill but they have golf buggies to get you around if required and free transport down the hill to the township and beach below. Food in the restaurant is excellent. Plenty... More 

Helpful?
Thank DougLismoreNSW
InfinityKohSamui, Public Relations Manager at Infinity Residences & Resort Koh Samui, responded to this review

Dear Doug Lismore NSW! Thank you to shared lovely experience. Our accommodation has designed to be complete your happiness and very popular for couple! If 19B is too big for you both, you should to be there with your friends and family in next time and we are sure the room will be too small but instead with big smile.... More 

Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at Infinity beginning August whow what a view it was million dollar views apartments were very spacious,stairs a bit of a pain but got used to that,our friends Fay and Harry didn't want to leave and everyone loved Harry,Breakfast needs improving but Stephan is on to all improvements,he couldn't do enough for us,very steep to walk around but... More 

Helpful?
1 Thank helrus2016
Perth, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time in Koh Samui and like other reviewers we also booked through Luxury Escapes for a seven night stay. Although the Infinity was not in one of the main area's of the island we found it to be a great place to stay. We had a two bedroom apartment which had an upstairs / downstairs configuration... More 

Helpful?
2 Thank TrevJane
InfinityKohSamui, Public Relations Manager at Infinity Residences & Resort Koh Samui, responded to this review

Dear Trev Jane Thank you for your kind to review our resort. Your experience is one part of us and we wish to see you are delight with our room, pool, food and service also. We are happy to read about your happiness at our place and exploring Koh Samui. We will keep the best way we do for worth... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for a week, a family consisting of a married couple, MIL, and two teens. The resort is beautiful, and has the most amazing views. It's on a VERY steep hillside, so it's difficult to walk around, but the resort has buggies (like golf carts) and they'll pick you up and drop you off. There is a shuttle bus... More 

Helpful?
4 Thank Toni L
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed in hotels all over the world - Infinity is right up there with the best of them! The suite was faultless as was the VIEW, private pool, gym, wellbeing centre, bar, restaurant, staff and management. Thank you for the best holiday we've ever had! Keith & Christine Heesom, UK.

Helpful?
4 Thank Geesh2004
Noosa, Australia
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed July 15, 2016

My wife says this is the best holiday she has ever had. When the contenders are L.A, New York, Hawaii and Cabos San Lucas, you see that this place must be pretty special - and it is. We too had read every review and we're hoping for something special and we were not disappointed. Not everything was perfect, but none... More 

Helpful?
1 Thank 00BCK
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Experience a world-class service at Infinity Residences & Resort Samui Set on an exclusive location in the high-end area of Koh Samui, the Luxurious property offers 5-star accommodation with private infinity pools, all overlooking the sea. Starting from a minimum of 151 sq., our spacious apartments, all air conditioned, feature private terrace with gorgeous views of the ocean and tropical greenery. Each comes with a flat screen TV and free Wi-fi throughout the resort. Guaranteeing the utmost level of privacy and security, the property is conceived as an enclosed and private domain with permanent surveillance. The resort is a leisurely 20/25-minute drive from Samui International Airport, 10 minutes from Mae Nam and 15 minutes from Nikki Beach. Free parking is available. You can indulge yourself with relaxing body treatments and massages at the Wellness center. We also have a well-equipped fitness center. All leisure facilities and tours of the Island are available from our knowledgeable team at the front desk. Our International Buffet breakfast is available every day. Boasting 180' views of the ocean, authentic Thai Cuisine can be enjoyed all day at Sky Ocean View Restaurant. Other dining options are available including our signature cocktails at Sky bar. ... more   less 

Additional Information about Infinity Residences & Resort Koh Samui

Address: 79 7 Bang Por Soi 4, Mae Nam, Ko Samui 84330, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Price Range: $152 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Infinity Residences & Resort Koh Samui 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Infinity Residences & Resort Koh Samui Ko Samui, Thailand
Hotel Style:
#5 Top resorts Hotel in Mae Nam
#5 Family Hotel in Mae Nam
#7 Spa Hotel in Mae Nam
#8 Romantic Hotel in Mae Nam
#8 Luxury Hotel in Mae Nam
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