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Disneyland Hotel

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Disneyland Hotel
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4,600 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
Reviewed 4 days ago NEW

Disappointingly tired and old fashioned rather than luxurious. The only hint of Disney was the mirror of dwarves, Tinkerbell door knob and occasional sighting of characters, although Woody would have been more appreciated than Gepetto.

Review collected in partnership with Disneyland Paris ®
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Helpful?
1Thank Thomasina S
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Thomas, Thank you for taking the time to review your stay at the Disneyland® Hotel. I feel sorry for your disappointment. Your feedback is very important as it enables us to continually improve our services and provide a memorable experience to our valued guests. Rest assured that your comments will be submitted to the concerned teams. Have a good...

London
Reviewed 5 days ago NEW

Amazing hotel, beautifully decorated rooms, two minute walk to the park, ideal with two small children. Dinner every night was with the characters, the kids loved it & so did I. We have stayed in the New York & The Newport Bay & the Disneyland Hotel was amazing. We will certainly return. Our only criticism is that the staff in...

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Helpful?
1Thank Q6945OAmaryg
Sidcup
Reviewed 5 days ago NEWvia mobile

If i wanted to be picky I'd say the food at the buffet could do with being a little hotter to suit my personal preference, so thats my negatives out of the way......it was amazing, from the moment you walk in and smell the "fragrance of Disneyland Hotel" your hooked, then you start to absorb the grandeur of the decor...

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Helpful?
2Thank rachelle j
Buckinghamshire, United Kingdom
Reviewed 6 days ago NEW

Great hotel, room clean, breakfast buffet loads of choice, friendly and helpful staff at reception and the bar. Bonus of being able to leave suitcases before 3pm check in and going off to Disney Parks is a real bonus. Definitely recommend and will be back.

Review collected in partnership with Kyriad.com - Louvre Hotels Group
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Helpful?
Thank jackiel408
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Jackie, Thank you for your nice feedback. I am delighted to read that you enjoyed overall experience at the Disneyland® Hotel. I am looking forward to welcoming you again in the near future! Sincerely, Audrey Guest Experience Team – Disneyland® Paris

Athina
Reviewed 1 week ago

When entering the main entrance of the hotel, the grandour of the lobby, the smells, the costumes worn by the cast members, you feel you are entering a magical place. That feeling is somewhat dimmed by the long check in process and further so when you enter the room. Even for European standards, we found the room to be relatively...

Review collected in partnership with Disneyland Paris ®
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Helpful?
Thank Lemonitsa2011
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding the Disneyland® Hotel. I am glad that you enjoyed overall experience and more particularly our majestic lobby. I hope that we will have the pleasure to welcome you back again very soon! Sincerely, Audrey Guest Experience Team – Disneyland® Paris

Reviewed 1 week ago via mobile

Worse hotel I've ever stayed in!!! we was in room 3436 on 4th floor after going to floor two walking a huge corridor then getting another lift to 4th floor we found the room and it was horrible the beds was like sleeping on rock had to ask for another quilt to go on top room was in very bad...

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Helpful?
1Thank Mrspowney
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the Disneyland® Hotel. I am sorry to read that this experience did not meet your expectations. Rest Assured that I will share your opinion with the relevant managers. I hope to be able to welcome you on a return visit to Disneyland® Paris. Yours sincerely, Audrey Guest...

Guisborough, United Kingdom
Reviewed 1 week ago via mobile

Me, my mother and daughter stayed here for 4 nights March 2017 and as usual the hotel is beautiful, smells gorgeous and all staff are friendly and helpful however myself and my daughter are dairy free and having asked 3 times if they had dairy free butter I was given some small pots and told Yes deffo dairy free, I...

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Helpful?
Thank Samantha T
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Samantha, Thank you for sharing your opinion on TripAdvisor. I am pleased that you found the hotel "beautiful" and the perfume "gorgeous". However, I feel sorry to read that some services were not up to your expectations. Rest assured that I will share your words with the dediacated teams for further improvement. I truly hope that we will have...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

We've just come back from this hotel, which we found breathtakingly beautiful, clean and a wonderful location. The holiday was amazing I would have given it five stars, but for one thing..... my mum has gluten intolerance and we enquired before booking and paying for her meal plan that there would be things suitable for her to eat. From the...

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Helpful?
1Thank sunshinepink
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your opinion on TripAdvisor after your stay at the Disneyland® Paris. I have taken good notes of your comments and I will personally supervise that all your complaints are addressed to the relevant manager. I hope to welcome you again soon if you decide to give us a second chance....

Bridgend
Reviewed 2 weeks ago

We stayed here last week for 3 nights with our 3 and 1 year old children. From first to last impressions the hotel certainly lived up to it's 'magical' expectations! The fact that we could walk back and forth from the parks was a huge advantage to us, and our room was ground floor which again was perfect for us,...

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Helpful?
Thank Hannah_John_Noah
Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Amazing hotel and the staff were all fantastic, this is the place to stay if you are visiting the Disney parks in paris. Location is the bast factor. Restaurant inventions was brilliant for the children meeting the Disney caracters without having to que in the park

Review collected in partnership with Disneyland Paris ®
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Helpful?
1Thank cheryl w
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disneyland Hotel, responded to this review

Dear Cheryl, Thank you for your candid feedback. I am pleased that you found our hotel "amazing" and the staff "fantastic". It was a pleasure to have you as our guest and I hope your next stay is just around the corner! Sincerely, Audrey Guest Experience Team – Disneyland® Paris

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Inventions - Disneyland Paris
Inventions - Disneyland Paris
Cuisines: French, European, International
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Glide into a magical life of luxury. Just a short stroll from the gates of the Park, this majestic Victorian-inspired Hotel delivers only the finest Disney quality, service and hospitality. And you can even enjoy up to 2 Extra Magic Hours in parts of Disneyland(R) Park on certain days. ... more   less 

Additional Information about Disneyland Hotel

Address: Rue de la Marniere | Disneyland Resort Paris, 77777 Chessy, Marne-la-Vallee, France
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Chessy
Price Range: $514 - $1,317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Disneyland Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Disneyland Hotel Paris
Disneyland Hotel Europe/Chessy
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Questions & Answers

Here's what travelers have asked, with answers from Disneyland Hotel staff and other travelers.
185 questions
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See all questions (185)

Questions? Get answers from Disneyland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Park views are better.”
 of 5 bubbles Q6945OAmaryg, 5 days ago | Read review
“We had 2 classic rooms for our family of 6 and they had connecting doors.”
 of 5 bubbles 884jilld, 3 weeks ago | Read review
“We had a ground floor room. Nice terrace and easy access to the pool and parks.”
 of 5 bubbles 620louisej, 3 weeks ago | Read review
“Be nice to reception staff”
 of 5 bubbles aramosky, 4 weeks ago | Read review
“Maybe ask for a quiet room”
 of 5 bubbles happytraveller442016, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question