We booked to go to this hotel for my husbands 50th birthday in March 2021. The trip was booked in 2020 just before pandemic restrictions hit the UK. We booked directly with the hotel. When the pandemic hit we contacted to request a refund due to the circumstances and this was declined. We were advised we could postpone until 2022. We have tried to contact the hotel on numerous occasions vie email, WhatsApp, phone to request a refund due to the ongoing restrictions in Thailand. We have been completely ignored. We had a number of hotels booked in Vietnam and Thailand who have all now refunded due to the ongoing restrictions. It is disappointing that this hotel do not even see fit to acknowledge us anymore yet are still available to book, so it is fair to assume are still open. We always planned to re-book this trip when restrictions lifted. I do hope the hotel will read this and feel the need to respond and refund as requested in line with other hotels in Thailand.…
Very nice location towards the western end of Bophut beach. Large rooms with a lot of steps, very comfortable and quite private - no rooms face each other. Beautiful pool and restaurant as well as great and comfy furniture, very tasteful indeed. One negative comment is having a few Buddhas used as decoration - it’s very passé and disrespectful to some (it’s 2021). Staff could not be nicer. Hope to be back soon.
Spacious garden villa well decorated throughout and comfortable furnishings. Well maintained interiors with sound system and television. Selection of games for a rainy day. Beautifully landscaped garden areas, quiet and tranquil. Excellent fitness facilities with gym and yoga areas. Lovely swimming pool setting and private beach available for guest usage. Staff demeanour extraordinarily welcoming and friendly towards guests presence and needs. Spa treatments are available within the garden area. The whole property flows from the road frontage until you reach the beach with beautiful artistic quirks dotted throughout giving the property its personality. From a personal perspective, it was an absolute joy to stay here to the extent I did not wish to leave.
Fantastic boutique resort right on Maenam Beach, Very friendly staff. Lovely rooms both Garden & Beach front. We had one of each(Kids got the garden view😁) & they were both fantastic. Restaurant food was delicious & not expensive! Loved it!! Highly recommend it for anyone wanting a getaway to Koh Samui. Thank you Zazen, we will be back!!
Beautiful resort with extremely comfortable beds, friendly and professional staff and situated right on the beach with stunning ocean views. Make sure to visit their delicious restaurant too and have sunset drinks at their relaxing bar!
Loved our stay at Zazen! Stunning beachfront location and the entire property is beautifully designed. We loved the pool, which is ideal for kids and the restaurant is perfect for dining alongside sea views. Rooms are every comfortable with large beds and romantic showers. The staff are incredibly friendly and helpful with anything you need and there were plenty of local restaurants and shops nearby.
I booked a few days at Zazen and ended up staying for a week because everything was perfect. I stayed during the COVID period so the resort was very quiet and only a few other guests were there which made it so relaxing. The rooms are spacious and everything is so comfortable - especially the bed! The staff are so friendly and attentive and made my stay an unforgettable experience. Thank you Alex and your amazing team for taking care of me during my stay, I will definitely be back!
- good location - quiet - good service - beach front - great view from the restaurant - nice staff - wide menu - spacious room - excellent housekeeping - safe parking - well maintained - great amnesties - lovely hotel facilities - quality products
By driving into this lovely place, you can already feel the spirit. All the Zazen team is so friendly, warm welcoming and helpful, couldn't be more personal. This personal approach and passion to take care the guests is also present at the room decoration and throughout the Hotel. Fantastic rooms with good aircon and fan. Nice and private pool to relax. The beach is clean and well taken care and very safe. Thanks to all the wonderful team and to the owners for making my stay unforgettable. Zazen is definitely the best Boutique Hotel with 5 star restaurant I have seen on my many travels. I wish to be back soon. Thank you so much !!!
I could not recommend Zazen more highly. We booked for 2 nights, and ended up staying 2 extra because the space is so lovely. Alexander and his wife are extremely friendly and welcoming, the staff is superb, and the food is delicious. Located right on the beach, it has all the amenities you could ask for; kayaks, SUPs, a fully equipped gym, spacious yoga room, pool table, extensive garden, pool, and great bar/restaurant. Rooms are large and well-decorated and they seem to be keen on making constant additions to the already spectacular property. 10/10, don't miss it!
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