This place is heaven on earth! So peaceful and so private. The place is immaculate and the staff are amazing! The standard is second to none here! Great location with lots to do in the area. Shops are really close by too. We will be returning here for sure!
We stayed at the Samui boat lagoon for 5 nights in March. They arranged pick up at Samui airport and it’s a short drive to the accommodation. On check in the first words out of the receptionist mouth was “you’ll have to change villa tomorrow at 2pm as we have a guest arriving h who has resisted the villa your staying in and we are fully booked” as you can imagine, not a great start and I advised that my booking had been made 14 months ago so there really was no need for this to happen!!! I really wasn’t getting anywhere with it! Wouldn’t say customer service is great here. The villas however are lovely as you have an outside kitchen area and obviously a lovely plunge pool. However they certainly aren’t the cleanest I’ve been in and found I was antibacterial spraying every service, don’t forget this isn’t an SHA+ accommodation and now I can see why! If there’s one thing I can advise is to bring a suitcase full of mosquito repellent! The mosquitoes are the worst I’ve ever seen and I know Samui has a tropical climate so it’s to be expected but it doesn’t help that you have an outside shower (which is lovely) but what isn’t lovely is that there is no drainage for the water to run away, it just runs into soil beside the shower and this is where the mosquitoes are nesting…not nice at all! There is no bar or restaurant at the property however you can order in or walk a couple of minutes down the road to a place called stop@sopa. The food is absolutely beautiful as is the staff! Very good pricing too. There also a 7 11 at the end of the driveway to the property. It Also states that the property is right on the beach…..it’s not, given it’s only a 2 minute walk away but it certainly isn’t a beach for lounging, it’s more of a working beach. So going back to the changing of villas. We we told a time between 12 &2 that we had to pack our stuff up again and move so really that day was wasted as we had to pack our things up again and move to another villa and then unpack again. the reception isn’t 24/7 either so for example our safe wouldn’t open, all of our cards and money was in there and thankfully it was 5.30pm when we noticed so ran down to the reception where they were packing up to leave for the night, if we’d missed them we wouldn’t have been able to go for dinner that night, there is literally no one else to speak to when the reception closes! If it wasn’t for the fact we had a private pool I would certainly not be staying here again as I think you can get better value for money elsewhere. It states in the little book we had in our villa that they strongly advise scooter rental, I don’t see why as it’s like every other small island. As long as you know how to ride and wear a helmet you’ll be fine, if you didn’t have s scooter you’d be stranded!!!!…
Stayed there for a week. Recommended for all kinds of travelers. Superb location and helpful staff eversmiling. Pros: - Structurally very good. The pool has jacuzzi ducts as well - The kitchen is separate from the bedroom - The bathroom is quite spacious - Staff are very helpful - Motorbikes are available on request for extra charge - Big common pool - Smart TV Cons- - Cleaning can be improved inside the bathroom and associated areas - Kitchen cabinets are open where all kinds of insects can roam around. - Boxes should be provided to store cleaned utensils. - A small restaurant (maybe a pool side) is recommended
I was looking for somewhere to stay on Koh Samui that met the following criteria: * somewhere comfortable where I could self isolate with the minimum of contact with others; * where I could prepare my own meals; * close to the airport while I sorted out flights out of Samui; * where I could stay for an indefinite amount of time. Samui Boat Lagoon ticked all the boxes. After checking in and one of the staff showing me how everything worked, I did not need to interact with them again until I checked out. There was no walking through hotel lobbies with lots of people. Every villa was very private with a high fence all around. Inside was a large bedroom with a king size bed and plenty of wardrobe space, and the largest bathroom I think I have ever seen, with a walk-in shower and twin wash basins. There is an area outside under cover for sitting and a table and two chairs. The amenities include an electric jug, toaster, microwave, cook-top, sink and a good size fridge. Along with pots and pans, plates and cutlery and even a first aid kit. The TV is in this section. Between this living area and the bedroom is your very own plunge pool with two sun lounges and umbrella. If you like to swim laps there is a huge public pool just a few meters away. There is direct beach access which is usually quite deserted, a car park and is walking distance to a 7/11 shop for basic needs The staff can arrange the rental of a motor bike or car if needed. Best of all is the proximity of the airport with a booking office just ten minutes drive away. Samui Boat Lagoon will be open for all of April and there were some other guests who were stuck trying to get international flights home who had decided to extend their holiday and had booked in for a month. For me this was a safe and comfortable haven in these very challenging and uncertain times.…
The location was fantastic. The free airport transfer was great. They also offer a free transfer daily to a big beach nearby. The front desk will assist with any excursions you are interested in. The hotel itself doesn't have a restaurant but the one next door will deliver room service. We ate there a number of times during our stay and loved the food. We used the safe in the room without any trouble. Overall, we were surprised at how safe we felt on the entire island. We stayed in a one bedroom villa and was impressed by how spacious it was. Very secluded, romantic, beautiful gardens, friendly staff and great wifi. The closest 7-11 is a three minuet walk to the left and the best massages we had were at the place right across the street - C&N - the lovely ladies were very responsive to our personal needs unlike most others we tried. We used the hotel laundry service. We were told it would take 48 hours but everything was returned within 24 hours and in perfect condition. We would stay here again.…
Spent 2 weeks at Boat Lagoon in beginning of January, beautiful villa with the most beautiful surroundings, staff where beyond nice and welcoming from the moment we arrived till we left.. receptionist, housekeepers, gardeners, masseuse are all a credit the manager Nani ,who went above and beyond to make our time so special, we can't wait to see you soon x 5stars doesn't even cover our experience, would highly recommend and 100% will return :)))
Just returned from 2 weeks in Koh Samui, Thailand where we stayed at Samui Boat Lagoon. We booked to stay here after reading reviews and are very happy we did. It wasn't a perfect stay but still very enjoyable. We booked through booking.com and had no problems at all... communication with the hotel was good. In fact this is where Samui Boat Lagoone excelled. Normal check-in is 2pm and I contacted them before leaving Perth to advise our arrival time into Koh Samui of 9.30am and asking for an airport pick-up. We were picked up on time... taken to the hotel and immediately checked in no questions asked... and given that we travelled overnight, we were so grateful as this enabled us to rest and enjoy a nice first afternoon/evening in Koh Samui. We booked a villa with a private pool which was really nice.. very spacious and quiet. A little hiccup we had was that about halfway through our stay the water stopped working which took about 12 hours to fix but we had access to an empty villa next door for showers. It was only after showering next door that we realised the water in our villa wasn't as hot and had less pressure. But that was no major deal. The pool in the villa was excellent... a nice refreshing temperature.. which after a hot day out was always welcoming. The bed was very firm.... but I never judge a place on this as I think it's impossible to cater for everyone's preferences in this regard and you live with what you've got. Bugs: we had no problem with bugs in the first week but as our stay drew longer we seemed have more mozzies... not sure if that was due to big spray before we moved in or not.. but they did get a little annoying towards the end. The staff were friendly and helpful and we had our room cleaned most days. There is no restaurant at the hotel but room service could be organise via a third party. We bought supplies at a nearby 7/11 for breakfast and went out for lunches and dinners. Some nice local restaurants/cafes nearby. The hotel has a shuttle to nearby Cheong Mon and Fishermans Village is a short taxi ride away. (Taxi's are not cheap in Koh Samui) Overall we enjoyed our stay at Samui Boat Lagoon.. the private pool villas are excellent and prices are more than reasonable. We have no hesitation in recommending them.…
We stayed in these villas for 5 nights and we loved them. Clean, lovely room and bathroom. Pool was small but enough to cool down when needed. It is a little quite in this area at the time we stayed, but we found a great little bar about 10 min walk from it called the summerhouse. The owners gave us lots of ideas of where to go. Fisherman’s village is about 1.5 hour walk (not really that scenic) or 10/15 min taxi. Temples and sites within 15 min walk which are beautiful. If you’re looking for a night out, the social is 15 min walk, or Chaweng is only 15 min taxi away
This is a nice place and the price reflected it. The fact that the place is really full of mosquitos is bad but this is not was desapointed me. The staff have been trained to hide some costs and increase some price. For example an extra bed for a kid will be charged between 30 to 40 euros per night...there are others surprises...
This is the best place to stay if you want privacy. Each room has it's own pool. Outdoor area to cook. Bbq available. Very clean. I will definitely be returning. Helpful staff. 711 very near and a few restaurants Loved it 10 out of 10
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