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Cheaper
Average
Higher
About
4.5
#24 of 207 hotels in Bophut
Location
4.8
Rooms
4.7
Value
4.4
Cleanliness
4.7
Service
4.7
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Situated just 10 minutes from the Island's International airport, Bophut Beach's newest 5 Star Resort features 74 luxuriously appointed rooms with unobstructed ocean views, free wireless internet access and oversize balconies. A leisurely stroll down the quaint cobblestone 'walking street' adjacent to the resort, is the vibrant Fisherman's Village, with its antique wooden shop fronts, chic cafes and atmospheric seaside bars. The name Hansar is taken from the ancient Sanskrit language and translates to mean happiness and joy. The concept and philosophy of Hansar Samui is to deliver an experience to each guest that is happy, memorable and enjoyable. Hansar Samui is about living life in full colour and finding joy in every moment. Hansar Samui offers luxurious, beachfront, spacious accommodation with unobstructed sea views from every room, and supersize private balconies and oversize daybeds for outdoor living and entertaining. Open plan yet intimate, each room has been artfully finished with teak floors, terrazzo bathrooms and local textiles to provide a sense of place. Chic custom furnishings, large flat screen TVs balance the design's natural touches with a modern flair.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Bay View
Languages Spoken
English, Thai
Location
101/28 Moo 1, Bophut 84320 Thailand
Name/address in local language
Hansar Samui Resort
3,068 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled near Fisherman's Village, Hansar Samui Resort has garnered commendations for its exceptional cleanliness and the meticulous attention of its housekeeping staff. The resort's staff earns rave reviews for their professionalism and attentive service. Guests enjoy the prime location with easy beach access and the inviting amenities, particularly the pool, though some suggest the facilities could benefit from an update.
While the rooms are celebrated for their space and views, a few guests find them a tad dim and advocate for improved smoking control by the pool. The breakfast and spa are generally considered good value, but the evening restaurant service has received mixed feedback.
Location
Convenient
Atmosphere
Comfortable
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Its just the loveliest of hote! Beautifully located right on the beach, exquisite tropical architecture and the most magical infinity swimmng pool ever. The rooms are large and airy and have intimate little balconies. The bathroom is separated by a curtain- so beware. Service is excellent although the drinks are not cheap by any standards. The breakfast could be better alsol.
The location is fabulous, the beach is lovely to swim in and there are hosts of restaurants and bars in close walking distance.
The spa and massages in the hotel are pricey so it is advisable to walkup the beach to numerous (and rather good) message parlors.
In all, it was a lovely experience and one I would willingly repeat when in Koh Samui.
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Date of stay: October 2019
Rooms
Service
Sleep Quality
Room Tip:Take mosquitto repellants
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 19, 2022
Dear AidaAinsworth, Greetings from Hansar Samui Resort & Spa! Thank you very much for staying with us and for taking the time to write a great review here on TripAdvisor. We really appreciated how pleasant you describe our property and faculties. We welcome your comments regarding some points. This will help us to deliver great customer service to our other guests in the future. All the team is going to wait for your return. See you soon. Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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Well, we have just returned from Thailand, Towards the end of our holiday this experience became very stressful, Due to the coronavirus and two canceled flights and managed to get the last two seats on Qatar airways. While staying at the Hansar they closed bars restaurants and massage parlors all across Thailand, the staff were first-class looking after us with nothing being too much trouble. During our stay, they helped with shopping and a visit to the local hospital for health checks so we could fly home. From the hotel you have fantastic scenery with a beautiful swimming pool, the rooms were very clean and spacious with lovely views. The food was exceptionally good in the morning for breakfast and in the evening, my wife has a gluten-free diet and they looked after her very well during our stay. I would highly recommend staying here with good access to Fisherman's village. I hope to return next year. Good luck to the hotel in these difficult times.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip:All the rooms have sea views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 19, 2022
Dear paultY3299VS, Greetings from Hansar Samui Resort & Spa! Thank you very much for taking the time to post your five star "Amazing" review We are overwhelmed to know that you are satisfied with our property and services offered. We are always make sure to extend our effort to give the best holidays to all our guests. Furthermore, we really appreciated your recommendation to our hotel . At Hansar, our top priority is to give our guest personal service and unique experience. We are going to wait for your return. Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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I have visited Bophut Beach many times but this was my first time staying at Hansar Samui. I loved this place very much.
I stayed here in the first week of March, the time that we still had to protect ourselve from Covid-19. The staff inform us about the procedure before checking in so we didn't have any problems since landing at the airport.
It took only 10-15 minutes from Samui Airport. The location is great. Hansar is next to the peaceful beach but you can walk to Fisherman Village and Fisherman Wharf for shopping and eating or just for exercising. You can also walk to 7-11 or mini marts in a very short period of time.
I was offered to get ungraded to a better room but I preferred to stay in a twin bed room so I got a room on the first floor which was very convenient and I felt lucky to stay at this room because the view from the balcony made me feel like I was in heaven everyday.
The room is spacious and the balcony is big, furnished with a big day bed and many pillows. I also liked the electric fan on the balcony too.
the bed were comfy, the air con worked well. The bathroom is partition of the glasses with sexy curtain. Well you can ask for a real shower curtain though.
The thing that I liked about this place is that you can ask for more bottle of water. I asked more and they gave me 10 bottles which was great for a whole day. Thank You.
The food was good, good choices, good quality and delicious.
The Staff were great esp. Khun Maew and Khun Bird at the pool bar.
Strongly recommended.
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Date of stay: March 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 12, 2022
Dear Veerapak, Greetings from Hansar Samui Resort & Spa! The Team Hansar Samui was very overwhelmed to have such like this kind of review. We are very glad to hear that you found our property beautiful and you really enjoyed our service and the view from the room. We really appreciated how pleasant you describe our room and facilities. Undeniably, our property is in a very good location which just within 2 minutes walk from all the activities but still in a quiet position. Definitely, we will share your appreciation to Khun Meaw and Khun Bird for their hard work. We are going to wait for your return. Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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This is my first trip to Samui and i found this hotel is pretty excellent on view, location, room interiors, and the most important is the best bedding ever.
Different with other hotels, Hansar also has their standard room facing the sea so you can see the best view every morning with a nice semi outdoor seating area.
I found the pillow and the mattress are so amazingly comfortable compare to other 5 stars hotels that i ever been before.
The food selection at the restaurant not that much but the taste is really nice!!
Location for sure is very strategic, pretty close with cool places and restaurants such as Coco Tam (try the pork chop, it's the best i ever had so far) with fire show at night.
I would recommend this hotel for sure!!!
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Date of stay: December 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 16, 2022
Dear AlvinAlter, Greetings from Hansar Samui Resort & Spa! We would like to thank you for the taking the time to write a review and giving us a 5-star rate here on TripAdvisor. We truly happy to know that we made you a good impression for your first time trip in the island. We appreciated your pleasant words about our property and facilities. We will take into consideration your comments about the food selection in our restaurant, this gives us the opportunity to improve our service. It would be our pleasure to be able to host you here once again. Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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This was the 3rd time we stayed at Hansar so our expectations were high, however this time we were disappointed. The hotel is looking very tired, walls need painting, towels on sun beds are very worn and level of cleanliness was poor. Breakfast was one of our favourite things at Hansar but this time it was one of the worst. The restaurant was always busy so the team needed to turn round the tables quickly however there was no Covid standards; the cloth they were using to “clean” the tables was dirty. I asked if they had any disinfectant/cleaning spray for the tables but they said no. No hand sanitizer on the tables. Nothing wiped down before the next guests sat down. Sanitizer and gloves were available at the buffet but hardly anyone used them.
The team were very friendly, especially round the pool. Otto in particular made us feel very welcome every day. Breakfast team were understaffed and didn’t have time to service the guests properly.
Sorry Hansar, we wont be back :(
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 12, 2022
Dear Beardedw0nder, Greetings from Hansar Samui Resort & Spa! We would like to thank you for staying with us and for taking the time to share a review here in TripAdvisor. Unfortunately, we fell short of your expectation from your return visit. We are very sorry to hear that you are disappointed with your stay. It is indeed heartbreaking to hear this kind of comment from a returning guest and did not receive the same experience from your first stay with us. Definitely, all of your comments will be taken in and find the best solution immediately. Thank you for sharing your feedback as this gives us the opportunity to polish our services and facilities. Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management
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My wife and I have just spent 6 days at this resort. The hotel is somewhat boutique (74 rooms), is well-located and is run by warm and enthusiastic staff. We aimed to have a relaxing break. Initially this was fine as the rooms are comfortable and the staff attentive. Our peace was then disturbed by a somewhat disruptive large tour group who were initially allocated preferential access to some hotel facilities (excluding the regular guests from the main dining room for lunch and dinner, much to the irritation of other paying guests). We complained to the hotel management and, to their great credit, they acknowledged their error in dealing with some aspects of the large tour group. They rapidly put in place some alternative food arrangements for their regular guests and they compensated us appropriately for the disruption caused to our enjoyment of the hotel. Obviously any hotel can make mistakes but the Hansar Samui team went beyond what might have been anticipated in order to redeem themselves. We compliment them sincerely for their attitude. Furthermore the Luxsa Spa at the hotel is outstanding and the staff there are a brilliant team. The food there is ok and we would have welcomed more variety at the breakfast buffet but there are many other food options within easy walking distance. This hotel is well worth considering for a comfortable stay in Samui.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 19, 2022
Dear BLS592, Greetings from Hansar Samui Resort & Spa! Thank you very much for staying with us and for taking the time to write a great review here on TripAdvisor. We are very happy to hear that you have relaxed. It was good to know that you felt comfortable with our room and you enjoyed our service. However, we are sorry about your experienced with large group during your stay. At Hansar, our top priority is to give our guest personal service and unique experience. Our staffs are genuine service-minded people who are proud to make our guests happy. On behalf of the entire team, we would like to take this opportunity to welcoming you back again in the near future! See you soon! Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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We stayed here in January 23 and loved it. I chose it for the beachfront location and proximity to fisherman's village. We booked the large room on the top floor with a huge balcony, rocking chairs and a long lounger perfect for lazy evenings. There were complimentary snacks and chocolates in the room and drinking water was replenished everyday. Everywhere was spotless, The staff were great especially Ahmie in the restaurant who was so helpful and had loads of great local knowledge. Breakfast is a plentiful buffet with eggs and coffee made to order and brought to your table. The staff around the pool are on hand to assist with everything from drinks to towels and nothing is too much trouble. The excursions managed by 'A' were great too and not overpriced. We were allowed a late check out for no extra cost. An absolutely perfect stay. Thank you.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hansar Samui Resort and Spa, General Manager at Hansar Samui Resort
Responded Feb 27, 2023
Dear rangerovermike, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hansar Samui Resort and Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the next future! Best regards, Ms. Thanawan Rodsri (Kwan) | Hansar Samui Management Team
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We have enjoyed a 6 night stay at the Hansar in bophut Koh Samui. It is a very well situated hotel close to fisherman's market and close walk to many beachfront restaurants and bars. Lovely pool right alongside the beach. The beach is ok, but a little Shelly for walking along. The water temperature is perfect but visibility is a bit cloudy. Staff were friendly and helpful. We booked a number of tours which were pricey but enjoyable. Breakfast was good without being great but enjoyed the coffee. We were in a room on ground level which was ok. The upper levels would have a better view. Rooms were comfortable without being fancy, the air conditioning in our room was a bit noisy at times. We had a great stay but I think the resort is expensive for what you get. Quality of the cocktails was disappointing, try Coco tams if you want cocktails that aren't watered down.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 17, 2022
Dear SarahW312, Greetings from Hansar Samui Resort & Spa! Thank you very much for staying with us and for taking the time to write a great review here on TripAdvisor. We are glad to know that you enjoyed your 6 nights stay with us. Our staffs are genuine service-minded people who are proud to make our guests happy. And they always extend their effort to make all the guests happy and comfortable during their holidays. Thank you for sharing some points, as this gives us the opportunity to polish our services and facilities. It would be a pleasure to see you again soon. Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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This it not a five star hotel, despite how it is marketed. It is more like a local four star experience, where everyone tries hard but ultimately fails to deliver.
We stayed in the most expensive room category, but unlike in the photos, the room was on ground level and right next to a public path, which made it quite noisy and not very private. The room smelled musty, as many other reviewers have noted….this really seems to be a problem at this resort, and it doesn’t seem to be something that they can fix, as complaints about the smell in the rooms go back many years.
Breakfast was so-so, but the coffee was excellent - probably the best thing about the resort.
Check in was efficient and pleasantly delivered, but check out was just ridiculous. The extras bill was tiny, at 340.01 baht, so we settled in cash. The absurd thing was that the hotel insisted on rounding the bill UP to 341.00 baht (which apart from being plain wrong, would also result in loads of useless coins in change), instead of down to 340.00 baht (a round figure payable with notes). The smallest coin that exists is 0.25 baht. It is unheard of to round 0.01 UP to 1.00 instead of down to 0.00, and even more unheard of to have a manager start arguing about it and insisting it’s correct when queried. Of course these amounts are totally trivial and insignificant - 1 baht is 3 usd cents, but it’s the principle that is the point, not the amount.
From what I could gather, it seemed like staff live in fear of making any kind of mistake that would cause the hotel to lose out, even by the tiniest tiniest amount, such as this (0.01 baht = 0.0003 usd). What an awful environment to work in that must be. I feel sorry for the staff as they were all extremely pleasant, friendly and hard working, including the young woman on reception who was involved in the transaction that led to this debacle…the problem at the resort clearly lies with the attitude of management and not the front line staff.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kwan VLOG , เจ้าของธุรกิจ at Hansar Samui Resort
Responded Sep 18, 2022
Dear tony_newman, Unfortunately, your review does not reach the level we aim for and shows we have not been able to meet or exceed your expectations, which we regret and apologize for any inconveniences experienced during your stay. We are sure that we already tried to return back the money for you at that time. However, we will keep this story to be improved our service and to be make sure it is not happened again. Please feel welcome to contact me on below details if I can assist in any way for your next booking or perhaps provide more information on our unique group of hotel destinations. We will ensure your next experience out-rivals your last. Kind regards, Ms. Thanawan Rodsri (Kwan) |Culinary Operation&Sales Manager and Personal Secretary to General Manager sales@hansarsamui.com T: +66 7724 5511 | T: +66 91 035 9273 | Line ID: @hansarsamui
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Once upon a time we have decided to visit the Koh Samui Island. We will never regret the decision to stay at 3 different hotels within 11 nights. No more sure about the conclusion have chosen the first one, but probably the time invested in reading and discovering all about this cosy, covered with the veil of exclusivity and hospitality hotel giving you the real holiday feeling. If you are looking for something special, sounds of birds, waves and palms, silence and relaxation, good food and super service - Hansar is welcoming you to give all those positive emotions. Thank you for everything and see you soon!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ANUWAT GLABGLIY, Other at Hansar Samui Resort
Responded Apr 17, 2022
Dear Ducheza, Thank you for sharing your comments. We are very delighted to hear that you appreciated our property and giving your recommendation to all tourist who would like to be in the Island of Samui. At Hansar, our top priority is to give our guest personal service and unique experience. We hope that we will have the pleasure of welcoming you once again in our Hansar Samui or in another property of our group. Thank you very much and see you soon! Like & Follow us! FB: HansarSamui IG: @hansarsamui Best regards, Hansar Management Team
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Hi, To be honest I am not sure as I did not travel with children, it’s not something I looked or researched. I’m sure if you emailed the hotel directly they would be happy to answer that for you.
Kindly
Karen
This is definitely a great option. We have stayed 5 times and getting a lounger is no worries. The staff are good about removing towels from people who have left.
There are more places to choose from in the Bophut area.
PRICE RANGE
$159 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hansar samui hotel bophut
LOCATION
ThailandSurat Thani ProvinceKo SamuiBophut
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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