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Rua da Serra de Agua, 1, Calheta, Madeira 9370-087 Portugal
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Traveler (2706)
360
Panoramas (26)
Room & Suite (429)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 02/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 in Calheta
Location
4.4
Cleanliness
4.8
Service
4.5
Value
4.4
Travelers' Choice
The Saccharum Resort is located in Calheta in the west coast of Madeira, next to the Marina and sandy beach, sitting proudly between the impressive mountains and the dazzling ocean. Built on the same site where an old sugar cane mill once stood, the hotel adopted the local sugar cane heritage as part of its interior decorative theme. Bedrooms: All 243 rooms and suites (some with Kitchenette) generously-sized rooms, Suites and Junior Suites have a private balcony, the majority of which overlook the sea and are modernly decorated to a luxurious standard. Facilities: The facilities here are upscale and incorporate a luxurious spa offering a wide variety of indulging spa treatments, an indoor pool and gym. Further additions include a second indoor pool, three outdoor swimming pools (1 children's splash pool), as well as a games room with squash court and also a Kids Club. Three restaurants (Buffet & à La Carte) and 4 bars, one featuring live music, make up the elegant eating and drinking options, together with a barbecue terrace allowing al fresco dining with superb ocean views. Free wi-if throughout the hotel and private transportation to Funchal city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Airport transportation
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Billiards
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Bay View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
48Car recommended
Grade: 48 out of 100
10Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2353Reviews218Q+A100Room tips
Traveler rating
  • 1,580
  • 542
  • 165
  • 46
  • 20
Time of year
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Popular mentions
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Most Recent
Demmi baron wrote a review May 20
1 contribution
The saccharum hotel is an amazing holiday destination, with the beach located opposite. The hotel is beautiful, the attention to detail is outstanding, it has an infinity pool, a beautiful spa, a lounge and plenty more. The members of staff are attentive and helpful. One member of staff in particular named Diageo, made our stay even more memorable by going above and beyond to ensure we enjoyed our holiday, this involved him planning day trips for us. He made our holiday perfect! We will definitely be visiting again soon.
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Date of stay: May 2022Trip type: Traveled
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 3 days ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know you had a well-deserved relaxing stay and especially loved the hotel facilities, our services and our friendly staff, in particular Diogo. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Roy K wrote a review May 18
2 contributions
+1
An incredible resort hotel with everything you would want. Fabulous ocean views. An exclusive section dedicated to those wanting more privacy and service. Two outdoor adult pools (1 being an amazing infinity pool), children's pool, and an indoor pool. A very comprehensive spa facility available at additional cost. Several restaurants and bars. Excellent buffet for breakfast and dinner. Entertainment and activities are provided. Super room with rainforest shower stall. Robes and slippers are provided. A great balcony on some rooms with view. Security controlled access to hotel floors. Manuel at Reception was very helpful and courteous. Only negative is the lighting inside the hotel is a bit dark.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Gated parking is available on property as well as covered parking for additional charges. ...
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 6 days ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a fantastic stay and that our facilities, services met your expectations and that our receptionist Manuel had a positive contribute for it. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugar cane factory, which we understand could not met some personal tastes. Despite this, we do hope to have the pleasure of welcoming again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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molly75 wrote a review May 15
lincolnshire686 contributions318 helpful votes
+1
I visited this hotel with a friend for a few days in May. We wanted a chilled out time and that is exactly what we got and so much more! LOCATION - the hotel is located in Calheta, a small marina area about 40 minutes drive from the airport. The hotel overlooks the sea and has mountains behind. There are two small man made beaches in Calheta & a rocky beach. There is a few more hotels and a small strip of restaurants. There is also a small supermarket a short stroll from the hotel too. There are stunning views of the sunset from the hotel. ROOMS - the rooms here are amazing! We had a sea view room and had a large balcony to enjoy the views, with two chairs and a table. The hotel is dimly lit with mood lighting and the corridors have the room numbers on the ceiling. When you enter the room it is straight into the bathroom area. It had a large sink area with mirror and hairdryer. There is a toilet and bidet surrounded by a darkened glass surround and sliding door. There was also a large glass walk in shower that has frosted glass, but no door! The shower is actually see through, so this can be a bit awkward when travelling with friends.i think this hotel is definitely designed for couples. But regardless of this the room was still great. The second part of the room had a very large bed which was so comfortable! The tv was huge and champagne was left on ice for us because it was my birthday. The room had blackout curtains and a range of lighting. It was very designer and modern. FACILITIES- the hotel had an indoor pool, a kids pool, an amazing infinity pool and a few other small pools. The main pool area was on the roof and had amazing views of the sea and mountains. It was extremely calms and peaceful, the perfect chill out place. There was a bar/restaurant and the cocktails were lovely. On a night there was a bar overlooking t here sunset with live music and again this was so chilled out. It had comfy chairs and bean bags. There Was a well equipped gym and a beautiful spa. The reception are was so amazingly beautiful with lit up stairway and dimmer lighting, flowers and candles. There was also a carpark there for those with cars. FOOD - the breakfast here was so lovely and a large variety of food. Cold meats, fish, sausages, eggs, freshly cooked omelettes & pancakes, pastries, cheeses, breads and the list is endless. We were definitely spoiled for choice and loved breakfast time. We ordered food to our room one night and it was delicious! Every item of food we ordered was absolute gorgeous and we are very impressed with the quality of food. OVERALL- we loved this hotel and Madeira, both are totally beautiful & perfect in every way. I will definitely return to this hotel, i missed it since I stepped out the door. It is the most chilled out place I’ve been and I f felt totally refreshed and rejuvenated after my stay there. I would recommend this hotel to anyone. Just perfect.
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Date of stay: May 2022Trip type: Traveled
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 1 week ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had such a lovely time during you stay and that our location, sea views, breakfast and the service provided by our team met your expectations. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugar cane factory, also present in the room divisions, which we understand could not meet some personal tastes. Despite this, we do hope to have the pleasure of welcoming again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Ben Gee wrote a review May 14
Hitchin, United Kingdom5 contributions
+1
We haven't even checked out yet but I have to write this glowing review. This hotel is amazing! First and foremost the staff provide the absolute best service and are so kind, attentive and go the extra mile to make your stay special. We have had a double celebration with an anniversary and birthday and on both occasions the staff have remembered and complimented us with champagne in our room, a lovely surprise....thank you so much! Our room is perfect with the most idyllic view and I thank the cleaning staff for the welcome tidy and perfectly clean room that we come back to each day. The hotel as a whole is luxurious, relaxing and extremely peaceful and we especially love the 8th floor facilities with infinity pool and its incredible views and the whole layout centred around the bar/restaurant. We had the most memorable afternoons lazing on this level gazing out on the beautiful ocean in front of us. Other details? Breakfast - so many choices, something for everyone and fresh delicious food as well as champagne if you're in the mood for celebrating like we were. As I've said before, the staff are beyond brilliant! People making other people happy, it's that simple! No fake charm, genuine human warmth! Thank you Saccharum, we will be back again, and again and again......
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Date of stay: May 2022Trip type: Traveled
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 1 week ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you are having a great time during you stay here and especially that our friendly team had a positive contribute for it! We do hope to have the pleasure of welcoming you again and again for new “Saccharum Experiences”. Warmest regards, Bruno Teles Hotel Manager
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lexaK2014 wrote a review May 5
Hannover, Germany1 contribution
We had a clean, large room, a good breakfast, and the hotel grounds were well maintained and had a relaxing ambience. The staff was friendly and very accommodating. Good service for excursions and the transfer to Funchal. Simply great: the hotel team thought of my birthday and surprised me with champagne and cake. Thanks very much!
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 2 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had such a lovely time during you birthday in our hotel and that our facilities and friendly team met your expectations. We hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Me255157 wrote a review May 3
6 contributions1 helpful vote
this hotel has an upscale vibe, very nice as you walk in, breakfast, pool, etc but the rooms are missing basic things, like no place to open your suitcase, no lamp by the table to work on, no sitting area, there was an awkward armchair and an empty corner (as if missing a lamp or a couch or a small table), not enough hangers. no iron (they have one iron in the hotel, ridiculous), and to get one with steam is impossible. second time staying here and always have the same impression - super nice in the lobby but I always get annoyed when I go into the room they give me. Second time I stayed with a friend, they said 2 beds but it was one, no room to unpack 2 small suitcases, no sitting area for 2 people. weird layout. overpriced for what it offers
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Date of stay: May 2022
Value
Rooms
Service
1 Helpful vote
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 2 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel. On this opportunity, we would like to inform that our hotel has a modern design inspired in a sugar cane factory, also present in the room divisions, which we understand could not meet some personal tastes. In regards to the amenities in the room, we provide an iron and iron board for 30 min by request due to safety measures, however these or other amenities needed can be asked directly at reception. For this case, we regret to did not have this information before and we will share your words with our team. Despite this, we hope to have the pleasure of welcoming you again in the future for a new and improved “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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fernandesadvogados wrote a review May 3
Funchal, Portugal1 contribution
Just one night but room very clean and confortable. Has a very good breakfast with lot of food variety. People were very nice and warm and the location of the hotel is nice. Near the sea and beside the cliff.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 3 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are happy to hear that you had a lovely stay and we hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
Read more
Anthony W wrote a review May 3
1 contribution
The hotel has a great ambience, with dimmed lighting and art created from the old machinery of the sugar cane industry. Great variety of food on different themes every night in the Engnenho Restaurant. The Rock Room in the Spa is also a highlight. Excellent service and of course the sea and cliffs make a stroll magic too.
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Date of stay: April 2022
Value
Rooms
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 3 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a well-deserved relaxing stay and especially enjoyed our modern design, spa facilities and dinner at Engenho restaurant. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
Read more
dnau2022 wrote a review May 2
3 contributions
Very friendly, professional personnel. The room was fantastic: a room with a view and a very beautiful design (eye for detail). The beds were very comfortable. Everything is extremely clean. The food at the Alambique restaurant was delicious! Parking space available.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 3 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are happy to hear that you had a fantastic stay in our hotel and enjoyed the sea views, room comfort, the dinner at “Alambique” restaurant and service of our friendly team. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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CristinaCtin wrote a review May 1
Bucharest, Romania13 contributions3 helpful votes
Very good amenities Excellent food choices at the restaurant Friendly staff Sparkling clean Very good wi fi Big room, very nicely decorated The rooftop is lovely with a lot of flowers and the infinity pool Definitely we recommend this hotel for outstanding experience
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 3 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a fantastic stay and that our facilities and services met your expectations. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
Read more
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PRICE RANGE
$123 - $232 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Saccharum Resort & Spa
LOCATION
PortugalMadeira IslandsMadeiraCalheta
NUMBER OF ROOMS
243
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Frequently Asked Questions about Saccharum
Which popular attractions are close to Saccharum?
Nearby attractions include Rocha Mar Lounge Bar (0.02 miles) and Generalisimo Sebastian Francisco de Miranda (0.2 miles).
What are some of the property amenities at Saccharum?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Saccharum?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Saccharum?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Saccharum?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Saccharum?
Conveniently located restaurants include Restaurante Beira Mar, Manifattura Di Gelato, and Leme Marisqueira.
Are there opportunities to exercise at Saccharum?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Saccharum have an airport shuttle?
Yes, Saccharum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Saccharum have airport transportation?
Yes, Saccharum offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Saccharum?
Yes, dry cleaning and laundry service are offered to guests.
Does Saccharum offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.