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Rural Sanroque

Traveler (5)
Room & Suite (2)

About

#3 of 4 hotels in Madeira
Location
Cleanliness
Service
Value
Sanroque Madeira Rural Residencial
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Property amenities
Free parking
Free Internet
Restaurant
Bar/Lounge
Non-smoking hotel
Public Wifi
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
20Reviews
1Q+A
0Room tips
Traveler rating
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  • 2
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Popular mentions
Outdated building, cold and wet. No noise insulation. Terrible breakfast as tenants seem to limit the number of slices of cheese they give you. No gluten-free option for breakfast. Staff was not smiling and it took them two hours to serve dinner.
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Small hotel situated on the top of the hill, with beautiful views. Just across the street there is restaurant where we had breakfasts. The owner, always smiling lady was very welcoming and made our stay unforgettable.
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The location of the place is great it is village in the mountains. There are also wonderful views o the sea and green mountains. The rooms are basic with hot shower. There is nearby restaurant where the breakfast is served. The manager and the staff are very friendly and welcoming.
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Stayed one night here as part of a hiking holiday. Town is cute. Folks in restaurant are quite nice but hotel is outdated, cold and God forbid if you need anything because we never saw anyone who worked at the hotel. Lights in room were out but there was no one to assist. No Internet, no hair dryer, no soap. Nothing could make me return to this hotel. It's only value was the laughs we got about how awful it was.
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Response from ResidencialSanroque, Gerente at Rural Sanroque
Responded Jan 19, 2018
In response to this cliente we would like to say that is is not possible to have no lights!! First the receptionist accompanies the clients to the room and the lights are usually put on...Soap...normally there is soap in all rooms, but if you needed more you could ask at the reception. Hair drier ...you could ask at the reception. Internet is available and for free in the common areas and TV is for free. The restaurante opens at 19:00 so there are people around. Complaining for the sake of complaining is a very bad attitude.
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PRICE RANGE
$39 - $73 (Based on Average Rates for a Standard Room)
LOCATION
PortugalMadeira IslandsMadeiraSantana
NUMBER OF ROOMS
27
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