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Glashutten Hotel

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Guests1 room, 2 adults, 0 children
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Booking.com
$47
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$47
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Orbitz.com
Travelocity
Agoda.com$47
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About

#2 of 2 B&Bs / Inns in Glashütten
Location
Service
Value
Good to know
HOTEL CLASS
Languages Spoken
English, Croatian, German, Turkish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Darts
Board games / puzzles
Meeting rooms
Fax / photocopying
Baggage storage
Secured parking
Free internet
Wifi
Public wifi
Internet
Coffee shop
Restaurant
Newspaper
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Room features
Allergy-free room
Bottled water
12Reviews
0Q+A
1Room tip
Traveler rating
  • 2
  • 4
  • 2
  • 1
  • 3
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  • English
Booked this hotel for a few days in Germany that we were planning but had to cancel. That should have been fine, as it was free cancellation up to the day of arrival, so thought we had plenty of time. I then noticed that the payment for booking (which was still 1.5 months away) had been taken from my card, This was the full payment for the 4 night stay of £175 (plus the bank charges, as taken in Euros and converted). I immediately emailed the hotel asking for a refund. They did not reply, so I contacted Booking,com (who the booking was through) and they contacted the property. I was told a refund had been processed and it would take 7-12 days to be back in my account. The property would then send me a proof of refund! Its now 14 days later and I still dont have my refund (leaving me short of cash in May) and still no proof its been processed! I am still chasing but who knows how long it will be or whether the refund has even been given.....?? Be warned, they will charge you way in advance and if you need to cancel, expect a battle to get your money back! I am absolutely disgusted!!
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Lovely hotel with a nice view. Clean & modern. Blonde lady on reception was very welcoming. Tea & coffee in the room. Comfy bed, nice bathroom. Close to restaurants. Good tv. Nice relaxing stop for us.
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The Glashütten hotel & restaurant is located in Glashütten, northwest of Frankfurt-am-Main at the B8 road and offers 17 rooms over 2 floors. It radiates a German atmosphere with a Turkish flavour. Hotel Glashütten is a basic establishment that dates from the fifties. It was built in 1952 and partly renovated in 2014. Staffs are friendly and very helpful. Our room was simply yet adequately furnished and decorated, with table & chair, TV, wardrobe, an OK double bed, and a separate private bathroom with washbasin, toilet & shower. All was clean. Complimentary mineral water and Wi-Fi Internet. We were pleased to find a coffee & tea making facility in the room. The restaurant appeared closed on Sunday, the day of our arrival. The hotel is serving an OK German breakfast. Hotel Glashütten is a value-for-money establishment. The atmosphere in the hotel is not inspiring, but we had an OK stay.
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PRICE RANGE
$46 - $72 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseGlashütten
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