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Chalets Montmorency Mont-Sainte-Anne

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Chalets Montmorency Mont-Sainte-Anne
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187 Reviews from our TripAdvisor Community

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Showing 112: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location, about 25 minutes north of Quebec city, was great for us as we were headed to Tadoussac the next day. We found the chalets easily with gps and received friendly, helpful service. For a very modest place and a good price, the condo was quite comfortable and well-equipped with the basics. It was clean and everything worked. Windows... More 

Helpful?
Thank Diane H
Toronto, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed August 20, 2016 via mobile

We visited this Chalet Aug 8-12 2016. Place was really good and thank you for Jessica for upgrading us to 2 bedrooms without any additional cost. My kids love the place and the pool after a long day going to places. We were able to enjoy nearby places like the St Anne's Basilica, Montmorency falls, Quebec city, ile d Orleans... More 

Helpful?
Thank GenerR
Oxford, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

We spent three days in a nicely equipped apartment with plenty of room for our two boys to play. Friendly staff and calm surroundings with Mont Sainte Anne ski station and the Jean Larose waterfall within walking distance. The pool was also very much appreciated!

Helpful?
Thank Annika P
1 review
4 of 5 stars Reviewed August 16, 2016

We enjoyed our trip to Quebec City and our stay here was good. 1 - The price we were asked to pay was not what was stated on Trip Advisor. We eventually compromised on a price. 2 - We were "upgraded" to a 6 bedroom house instead of the 4 bedroom condo we rented, which was also closer to the... More 

Helpful?
Thank Kelli B
San Francisco, California
Level Contributor
4 reviews
2 of 5 stars Reviewed August 5, 2016 via mobile

Decent and clean. Beds are so so. Only two baths and tight. Owner is nice and helpful. For the money, would prefer to stay at a resort location or hotel next time for the usual daily amenities. Furniture is dated. Location ok but 30 mins from old Québec.

Helpful?
Thank asifkcanada
John B, Owner at Chalets Montmorency Mont-Sainte-Anne, responded to this review

Some guests need a bathroom in each bedroom . A house rental does not offer this usually so a hotel room is preferable for daily maid service , Furniture We have a new dining room table maybe one sofa needs a change , out of 3 it is on our auto not agenda thank you John owner More 

Maple, Canada
Level Contributor
1 review
5 of 5 stars Reviewed August 1, 2016

We stayed there for two nights. We lived in a suite with four beds and a wonderful kitchen. My wife and our three children plus Zus, a little lovely dog, all enjoyed the stay. We will definitely come back in a snow season in the future.

Helpful?
Thank leospeng
Mississauga, Canada
1 review
5 of 5 stars Reviewed July 25, 2016

We rented a 4 bedrooms villa for two families and got upgraded to a 5 bedrooms when we got there, no extra charge. Good location, we were close to everything we wanted to visit. It was the best experience in dealing with employees, on the phone when I did the reservation and face to face when we got there. I... More 

Helpful?
Thank Alin-Tongea
Texas
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 25, 2016

The 1765, six bedroom chalet was clean and easily accommodated our 11 person family group. Our younger members enjoyed the area's trails, creeks, and waterfalls and playing in the yard. There are many hiking and jogging opportunities. Unfortunately, important aspects of the facility were worn and tatty. One bunk bed was dangerous because the ladder to the upper bunk wasn't... More 

Helpful?
Thank Ott0
John B, Owner at Chalets Montmorency Mont-Sainte-Anne, responded to this review

So the bunk bed is fixed , Windows work fine and screens one only missing the others do fit if adjusted properly guests do move things so sorry and replaced . The downstairs steps 5 of them the bannister rail will be taken care of . The upstairs has bannister rails . Our dryer had a lint problem easy to... More 

1 review
5 of 5 stars Reviewed July 6, 2016

The condo was lovely and quiet, even though close to others. The view was outstanding - looking up to the ski trails on Mont Ste Anne, just a half mile away. And in the opposite direction (required driving to get there) was the gorgeous Chutes Ste Anne. We really enjoyed our stay. A couple minor problems: there were no curtains... More 

Helpful?
Thank Tim J
ChaletsMontmorencyCM, Directeur général at Chalets Montmorency Mont-Sainte-Anne, responded to this review

Dear Tim, Thank you very much for your great comments! We will look into putting up curtains in the windows of the living room that would help with sun. Thank you again and we hope to see you in the future! Jessica More 

1 review
1 of 5 stars Reviewed July 4, 2016

The outer edge of the toilet bowl had a stain which we had thought was rust and then later my wife attempted to clean it and it lifted right off with a paper towel. We discovered it was feces. When we mentioned this to the front desk he said 'Oh yea? ok!' No apology or empathy. We had two small... More 

Helpful?
Thank Jude S
ChaletsMontmorencyCM, Directeur général at Chalets Montmorency Mont-Sainte-Anne, responded to this review

Hello M. Stanislaus, We sincerely apologize for your disappointing experience. We did have a meeting with all our staff to make sure they take care of situations like this. We are recognize for our cleanliness as you can see in our reviews from guests and this is an unfortunate mistake from our part. As for the basement; we do have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Chalets Montmorency, located 800 metres (1/2 mile) from the downhill ski slopes at Mont-Sainte-Anne and the Grand Vallon golf course, are next to 200 kilometres (124 miles) of winter cross-country ski trails and summer mountain biking trails, as well as the golf course Le Saint-Ferreol. Visitors will enjoy legendary European charm at Chalets Montmorency. This four season resort village is run by John Barclay (director of the ski school from 1985 to 1988) and his two daughters, Jessica and Melissa, who always keep in mind the needs of skiers. You will find spacious condos, houses and 1 to 8 room villas, with fireplace, a full kitchen and wireless internet. An indoor pool and whirlpool are waiting for guests. ... more   less 

Additional Information about Chalets Montmorency Mont-Sainte-Anne

Address: 1768 Royale Avenue, Saint-Ferreol-Les-Neiges, Quebec G0A 3R0, Canada
Location: Canada > Quebec > Saint-Ferreol-Les-Neiges
Price Range: $78 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chalets Montmorency Mont-Sainte-Anne 3*
Number of rooms: 43
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Also Known As:
Chalets Montmorency Mont-Sainte-Anne Saint-Ferreol-Les-Neiges, Quebec, Canada
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