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Auberge et Chalets Refuge du Faubourg

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78 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Quebec City, Canada
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2015

My wifw and I went there for a two nights stay and we loved it. Room was clean, with a kitchen corner well equiped with all is needed for a in room meal. Surroundings where nice and fairly quiet, Will surely go back.

Helpful?
Thank Claude M
Ottawa, Canada
1 review
Reviewed August 16, 2015

We went for a little getaway with friends. It seemed like a good deal. Deal seekers BEWARE! If it looks too good to be true, think about it twice. The rooms were dirty, the place needs a serious cleaning and renovation. Staff are friendly but as the title says, nice isn't everything. Bed was not changed or made on day... More 

Helpful?
Thank Andree L

Travelers are raving about these Saint-Ferreol-Les-Neiges hotels

Oslo, Norway
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 31, 2014

Ten of us enjoyed a New Years Eve dinner at Refuge du Faubourg. The company was great. Our waitress was pleasant and the table was set nicely. A New Years resolution is to try to focus only on the positive and so I should probably end this review. But resolutions tend to rust away and since it is now 12:02am... More 

Helpful?
Thank PeterCathy
Utrecht, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2014

We think the place is well overpriced for what you get. It sounds great on the internet and pics look fine but it is very old and not really clean so tge price should reflect that. we got changed to go to the spa, turned out to be just a wirhlpool. With very unhygenic circumstances with bodyfat covering the edges... More 

Helpful?
Thank Eriklinka
Quebec City, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 27, 2013

I stayed there during the x-mas season and had a wonderful time. Great place to stay , the employes are extremly nice and welcoming, a special Thank you to Teresa who did more than expected to make our stay so nice...the restaurant serves excellent food (breakfast and supper) The spa is a real treat. I really recommand this place, i... More 

Helpful?
1 Thank mmelou
Montreal
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 30, 2013

you get what you pay for...and this is a prime example. We should have paid for a renovated room....our room was really spacious, it had a loft, but the beds were not comfortable at all. Stay away from the restaurant if you can....we were told to make reservations, and we did, but when we got there the restaurant only had... More 

Helpful?
1 Thank SeriousCoffeeP28
Kitchener, Ontario, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2013

I'm giving this rating 3 stars because this is very much a no frills hotel and I think that the rating should reflect that. The rooms are very dated, but I thought they were very clean. No air conditioning so it was hot and the shower temperature was kind of all over the place. However, everyone there was very nice.... More 

Helpful?
Thank Kaileigh S
Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2013

We had a gift certificate for a 2 night stay with breakfast included. The breakfast food wasn't the greatest, but it was free so I won't complain too much. The staff was very nice and inviting. It's a no frills kind of hotel and the decor is rather old, but everything seemed clean. We were able to upgrade our room... More 

Helpful?
1 Thank Lindsay D
Rosemere, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 25, 2012

A small no frills Inn/motel on Ste-Anne mountain 30 km ouest of Québec city. Very very nice people, heated pool etc. But the main thing is their honesty! I found a gold hearing at the pool and forgot to bring it to the front desk on my way out...By the time we arrived home in Rosemère, Québec there was a... More 

Helpful?
1 Thank Serge S
Montreal, Canada
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 24, 2012

We had a discount coupon that included yummy breakfasts, and they still gave us an upgrade to a room with a fireplace. The place was clean, close to skiing and we would return

Helpful?
1 Thank lesmur
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Comfortable hotel of 28 rooms all equipped with kitchenette, cable tv, telephone, some with fire place, mezzanine, hot tub. Also Cottages and condominiums. ... more   less 

Additional Information about Auberge et Chalets Refuge du Faubourg

Address: 1910, Boul. des Neiges, Saint-Ferreol-Les-Neiges, Quebec G0A 3R0, Canada
Location: Canada > Quebec > Saint-Ferreol-Les-Neiges
Price Range: $59 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Auberge et Chalets Refuge du Faubourg 3*
Number of rooms: 32
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Also Known As:
Auberge Et Chalets Refuge Du Faubourg Saint-Ferreol-Les-Neiges, Quebec, Canada
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Questions & Answers

Questions? Get answers from Auberge et Chalets Refuge du Faubourg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms seem ok to me. Front room have a better view on the mountains.”
 of 5 bubbles 74claudem, Sep 16, 2015 | Read review
“Floor rooms adjacent to pool if you have kids.”
  • Room picture taken by my 10 year old grandson
  • Mont Ste-Anne
 of 5 bubbles serges859, Jul 25, 2012 | Read review
2 of 2
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