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Neptune Hotels - Resort, Convention Centre & Spa

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Mastichari 85302 Greece
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (728)
Pool & Beach (180)
Room & Suite (100)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Neptune Hotels - Resort, Convention Centre & Spa
Updated 05/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 17 hotels in Mastichari
Location
Cleanliness
Service
Value
Travelers' Choice
Neptune Hotels - Resort, Convention Centre & Spa, an ample holiday resort on the island of Kos with rooms, suites and apartments is built in the traditional style of the Greek island architecture and located directly at a long sandy beach. The complex offers luxurious facilities and first-class accommodation in its main building as well as in the surrounding bungalow units, complimented by the traditional Greek hospitality. Five restaurants, seven bars, four outdoor pools, a modern conference center, various sports facilities, professional child care, diversified evening entertainment as well as the relaxing ambiance of the Neptune Spa reflect the high level of comfort and service at Neptune Hotels. The 150.000 m² private complex on the island of Kos is located 8 km away from the international airport of Kos, 18 km from the town of Kos and 5 km from the picturesque village of Mastihari. Neptune Hotels is the ideal place for relaxation and holidays, as well as an attractive convention & incentive destination.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Badminton
Babysitting
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle rental
Canoeing
Diving
Mini golf
Snorkeling
Tennis court
Water sport equipment rentals
Windsurfing
Aerobics
Bicycle tours
Darts
Entertainment staff
Evening entertainment
Table tennis
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Head massage
Massage
Salon
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, German, Greek
772Reviews33Q+A53Room tips
Traveler rating
  • 550
  • 166
  • 34
  • 16
  • 6
Time of year
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Popular mentions
Marc B wrote a review Jul 20
Germany6 contributions5 helpful votes
The only word that comes to mind after spending 1 week at this hotel is- AMAZING. I am not just speaking of the 5 pools- the incredible massage we got, the spacious setting and structure and the introduction to the cold baths for the legs - which I forgot how they are called (I think Kneipping)- yes those were amazing too. but the most amazing for me was the PEOPLE at this hotel- our hosts- they were AMAZING- I cannot seem to write it big enough to give them credit for what kind of people they are- AUTHENTIC- HEARTFELT- kind, interested, pleasant- quick, - the list can go on and on but I do not think I would do them justice- they were all one of a kind- you can definitely see the culture of this hotel as being authentic in all respects to the hospitality industry- one of the most if not actually the most in absolute- best hotels we ever stayed in. THANK YOU ALL for helping me wind down from the stress- the tavern restaurant was memorable- as well as the day snack bar behind the volleyball beach court. I will definitely go back there and re-enjoy my experience- thank you again Marc
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: room 7325 was booked for us- very central very nice and super view. :)
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Response from Siel Rh, Μάρκετινγκ at Neptune Hotels - Resort, Convention Centre & Spa
Responded 1 week ago
Dear Marc, Thank you for the wonderful review. Your positive words are very much appreciated, and we are very happy that we were able to offer you a wonderful holiday experience. We are absolutely flattered that you found our hotel to be of such good value and we genuinely appreciate your kind words regarding our staff and we will pass your compliments along to them. We are sure our staff enjoyed attending to your needs as much as you enjoyed your stay. Once again, thank you for taking the time to leave us an amazing review. It will be our pleasure to welcome you back and extend our hospitality to you. Kind Regards, Neptune Hotels
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Kulhu's w wrote a review Jun 2021
3 contributions1 helpful vote
There are no words to describe this resort! Everything is perfect, from the location, the architecture, the energy of the place, the facilities to all the personnel, ready to handle your every need. The room was more than perfect, clean and luxurious. The main restaurant has breakfast that could please the most demanding client, as well as the dinner buffet with different special every night. The bars and restaurants are serving high quality food and drinks and you can choose between original taverna, italian and asian cuisine. The best thing is that the value for money is great, high quality of service, low cost! Overall i will definitely be a regular guest and i am looking forward for my next trip to the paradise land of Neptune!
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Odysseas Psarris, Marketing at Neptune Hotels - Resort, Convention Centre & Spa
Responded Jun 21, 2021
Dear Kulhusw, Thank you for posting such positive feedback about your perfect experience at Neptune Hotels. We're so flattered by your kind words and for recognizing the high standards we strive to uphold. Your kind review will inspire us to continue making every experience here a memorable one for our guests. Thank you for your loyalty and trust and we look forward to the pleasure of welcoming you back. Kind Regards, Neptune Hotels
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Laura V wrote a review Jun 2021
Paris, France2 contributions
I went there for a yoga retreat and I had the best experience ever. The hotel is perfectly located with both amazing sunrises and sunsets, the beach is beautiful, there are so many swimming pools. The restaurants serve all very good food. Finally the service is very high quality with an amazing staff. I totally recommend this place !
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Siel Rh, Μάρκετινγκ at Neptune Hotels - Resort, Convention Centre & Spa
Responded Jun 19, 2021
Dear Laura, Many thanks for your review of your recent stay at Neptune Hotels. We are delighted to read that you had the best experience ever and that you enjoyed our location as well as the food served at our restaurants. We really appreciate your high rating and we would love to welcome you back again in the near future. Until then, we wish you all the best! Kind Regards, Neptune Hotels
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Anastasia M wrote a review Jun 2021
2 contributions
Everything was beyond perfect! Delicious food (the breakfast is crazy and dîner change every night!), everybody is very nice and sweet, rooms are perfectly clean and beautiful. And what about the surroundings, views are incredible. High level service! Amazing amazing week, I recommend 1000%
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Siel Rh, Μάρκετινγκ at Neptune Hotels - Resort, Convention Centre & Spa
Responded Jun 19, 2021
Dear Anastasia, Thank you for posting such positive feedback about your experience at Neptune Hotels. We’re delighted to read that you enjoyed the quality and variety of our food and we highly appreciate your wonderful remarks on our professional service. We are happy to read that we managed to satisfy you in all aspects and we look forward to welcome you again in the future. Until then, we wish you all the best! Kind Regards, Neptune Hotels
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Julien S wrote a review Jun 2021
1 contribution
Stayed at the Neptune Hotel a week early June 2021. Everyone was helpful and nice and I could relax not only thanks to my wonderful yoga retreat. The resort has many pools and restaurants in which the food is VERY diverse and excellent. My deluxe room was large with a lovely balcony and an AMAZING shower. Lovely place at good value.
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Date of stay: June 2021
Rooms
Cleanliness
Service
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Response from Siel Rh, Μάρκετινγκ at Neptune Hotels - Resort, Convention Centre & Spa
Responded Jun 16, 2021
Dear Julien S, Many thanks for sharing such wonderful feedback of your time at Neptune Hotels. It is our pleasure to know that you had an enjoyable and relaxing stay with us and that you appreciated the high standards we strive to uphold. Furthermore, we are delighted to know that you enjoyed the quality and variety of our food options, as well as that you found your Deluxe Room ideal for what you were looking for. Once again, thank you for your kind feedback and we hope to be part of your future trips. Kind regards, Neptune Hotels
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PRICE RANGE
$105 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
neptune hotels - resort, convention centre hotel mastichari, neptune hotels - resort, convention centre and spa, neptune hotel and convention centre, neptune resort and convention centre
LOCATION
GreeceSouth AegeanDodecaneseKósMastichari
NUMBER OF ROOMS
569
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Frequently Asked Questions about Neptune Hotels - Resort, Convention Centre & Spa
Which popular attractions are close to Neptune Hotels - Resort, Convention Centre & Spa?
Nearby attractions include Memories Bar (4.5 miles), Paleo Pili (4.4 miles), and Lagada Beach (4.2 miles).
What are some of the property amenities at Neptune Hotels - Resort, Convention Centre & Spa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Neptune Hotels - Resort, Convention Centre & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Neptune Hotels - Resort, Convention Centre & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Neptune Hotels - Resort, Convention Centre & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Neptune Hotels - Resort, Convention Centre & Spa?
Conveniently located restaurants include Palapanis - O'ti Na 'Nai, Aplo Beach Bar Cafe, and Malibu Beach Bar Restaurant.
Are there opportunities to exercise at Neptune Hotels - Resort, Convention Centre & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Neptune Hotels - Resort, Convention Centre & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptune Hotels - Resort, Convention Centre & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Neptune Hotels - Resort, Convention Centre & Spa?
The staff speaks multiple languages, including English, German, and Greek.
Are there any historical sites close to Neptune Hotels - Resort, Convention Centre & Spa?
Many travelers enjoy visiting Paleo Pili (4.4 miles).