Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
If you’re looking for a family-friendly resort in Georgioupolis, look no further than Hydramis Palace Beach Resort.
Given the close proximity to Agios Nikolaos Chapel (2.8 mi), guests of Hydramis Palace Beach Resort can easily experience one of Georgioupolis' most popular landmarks.
The rooms offer a refrigerator and air conditioning, allowing you to rest and refresh with ease.
Hydramis Palace Beach Resort features a 24 hour front desk, sun umbrellas, and a gift shop. In addition, as a valued Hydramis Palace Beach Hotel guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
When you’re feeling hungry, be sure to check out Cafe Taverna Mathes, Plateia Restaurant, and The Myth of the Lake, which are some barbeque restaurants that are popular with locals and out-of-towners alike.
The staff at Hydramis Palace Beach Resort looks forward to serving you during your upcoming visit.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We arrived at the Hydramis Palace late in the afternoon as we were not able to find any accommodation within a 50 klm radius. The lovely reservations and front desk manager Maria Vassalou was fantastic at securing us rooms even though they were extremely busy with two busloads of tourists who had just arrived. Maria is an amazing woman who systematically dealt with everything that was going on that the time, all in a wonderfully friendly manner and with a huge welcoming smile. We cannot speak highly enough of Maria and her staff who went over and above to ensure our stay was fantastic. Thank you Maria, your front desk staff, and to all the staff at the Palace. You are the best!!!!!! Additional: the hotel is magnificent. Beautifully clean and well appointed rooms. The facilities were fantastic, with a beachfront of beautiful clear waters. An amazing resort pool. What a beautiful oasis in Crete. Highly recommend.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Event though its a big hotel, the beautiful gardens seem to section off areas, which gives it a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitris Malamis, Γενικός Διευθυντής at Hydramis Palace Beach Resort
Responded Oct 20, 2023
Dear Mrs Kerry, We are very pleased to hear that your experience with us was a good one Mr.Kerry.Thank you for taking the time to write this wonderful review and recommending us to others.Your kind words are very much appreciated.We try to improve our services day by day and all the staff try to give their best to make sure you have a great holiday. We hope to see you again soon in Hydramis-Palace. With Kind Regards Najah Ayed Hotel Supervisor
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We have just arrived back from a 7 night stay with our 1 year old and all we have is praise for this hotel. We chose the All Inclusive option with a Private Pool room. From the moment we arrived we felt very welcome. First of all lets address COVID - 19. The staff could not have been more safe. All wore masks, gloves etc. Reception, Pool Bar and Restaurant all has screens up for safety. There is hand sanitizer stations available all over the hotel.
The room was all you needed. Bed, Cot, Sofa, Fridge, Bathroom, TV, Safe and Air Con. In our case we had the private pool which was great to be able to relax in your own privacy. Cleaners were in every 2 days and again were fully protected with masks and gloves. If needed the maintenance man, Afrim was available straight away. Very friendly and had you sorted straight away.
Pool Bar served everything from local beer, wines and spirits to cocktails and soft drinks. All staff very friendly but in particular Daniella and Nico. Always smiling and happy to help in anyway.
Pool Area and beach - plenty of sun loungers and parasols for everyone at pool and on private beach. Shaded, Sheltered area's also if that's what you like.
Entertainer Kiko always had something going on whether it was aerobics, waterpolo, volleyball etc. At night, he was DJ, along with bingo, quizzes etc. Live Music was also provided via a band on certain nights. Couldn't ask for anymore.
Restaurant was a buffet style for breakfast, lunch and dinner which in current circumstances is all served by the staff in a one way system. The food is very good and a good variety for everyone. Even for the fussiest of eaters there is always something available. If like ourselves you have a young child there are high chairs available which are cleaned and sanitized after each use.
All in all, this hotel is a very friendly, relaxing and safe place to be. A fantastic atmosphere among guests and all staff are a credit to the place. We hope to return again.
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent totally delightful and brilliant week on Hydramis Palace Resort with my 7 friends. Location is perfect, massive mountains on your back, mediterranean sea on front and beautiful Sun! Resort has got it's own beach with seabeds and umbrellas, and all facilities like showers, restrooms on the beach side. It is nice chose for sport activities lovers, you can find there, 2 bilard pools, gym, nice swimmingpool, tabletennis and volleyball court with beautiful seaview. Gardener is true passionate, there is a lot of beautiful flowers, trees, herbs, all maintained with love, in perfect condition! 🌳🌺 There is huge amount of dishes on each meal. Everyone will find something, from vegeterians to huge meat lovers 😊 everything was fresh and nicely seasoned. Big advantage. 🤌 Rooms are very clean, they keep 4* standard. Very comfortable beds. Cleaning stuff is doing there work on 5*👌 there is No chance to get bored there. Every single evening is fulfilled with activities, like live Music, karaoke nights on the bar next to the swimming pool. But being honest, their biggest advantage is Stuff. They are doing all the work, and you can feel, that all of them are doing it with passion. I had an Opportunity to meet the Owner of the Resort, Mr. Stelios, who treats every single guest like a "friend of a house". I will never forget Mrs Daniela, Zeta and other people from Bartenders Team...all of you, with Mr. Stelios on Top, made this. I'd like to Thank you very much for your time, for your work, and passion in your hearts. You've created an organism called "Hydramis", place where I spent one of my Best holidays ever! It your merit! I'll come back there without a doubt! Highly reccomend for all! Zorian! 🌞🌞🌞
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Nov 4, 2021
Dear Guest, Thank you very much for taking the time to leave such a detailed review of your most recent visit to Hydramis Palace and we are delighted that you enjoyed your time with us. It sounds like you truly enjoyed our hotel experience and made the most of our favorable location, food and facilities, which gives us great pleasure. In these unprecedented conditions we are experiencing in recent months, it is a huge delight that the extra protection measures taken for the COVID-19, made you feel safe and relaxed. We will make sure to share your kind comments with the rest of the team here and we look forward to welcoming you again soon. Kind regards Hydramis Palace Team
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My wife and I just spend 10 nights at this amazing place for our honeymoon and it was amazing.
Our flight was late getting in so we didn't get to the hotel until gone midnight, the hotel staff provided food, water and even a bottle of wine in our room for us on arrival.
The food was amazing, fresh everyday, there is always something there for everyone, as well as a selection of greek and cretian dishes so you can try local dishes. Speaking of the food, the manager of the restaurant was amazing and very accomodating. Nothing was too much. We had the romantic beach side meal booked but on the day it was forecast rain so he offered to close off a section of the restaurant for us or move it to another day.
The pool bar is also very good. The staff there are always cheerful and happy to help, especially Dimantra! The selection of all inclusive alcohol is what you would expect (local beer, wines and spirits) but they were all nice. They have a premium drinks selection that is also well priced (around the same you would pay in a regular bar).
Poolside area is amazing. Gets the sun all day and is just next to the private beach. There are plenty of sun loungers so you don't have to worry about getting one. Its very clean and tidy and they provide beach towels.
Rooms are cleaned everyday, and will come back later if you ask them to. All staff very polite.
The on site shop is handy if you just wanna grab a snack or anything you may have forget to pack. Staff in shop also very helpful.
Reception is beautiful and staff very helpful. If you need any information about daytrips they will help. They will direct you to the bus stops of you want to venture out and will even ring you a taxi if you need one.
The hotel is close enough to towns that you can get there easily but far enough away that you don't feel like you are in a busy area. Its a very quiet location.
The hotel manager was also very helpful. Any issues that you may have (we had none) he is more than happy to help resolve. He is always around the hotel talking with guests and making sure that every aspect of your trip is amazing.
The activites run pretty much everyday from 10am until around 11pm. Dalli the activites organiser is good fun. He tries to get everyone involved and will make sure you enjoy your time. If you have an idea for a night time activity he is open to suggestions. We suggested Karoke and he had it organised within a day or 2.
Overall an amazing experience and can't wait to be back.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded May 16, 2022
Dear Guest, Thank you for your review . First of all I like to thank you for choosing Hydramis Palace Resort, for your holιdays . Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations. kind regards Hydramis Palace Team
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First impressions were very good, great greeting from Reception staff.
Hotel Grounds are so pretty, flowers and plants everywhere, a great layout.
The family room was very spacious, sadly the mattresses and pillows were not comfortable, the hotel could invest in better bedding, ie mattress toppers and nicer blankets, the fleece blankets were dated and worn.
Would love to see a kettle and iron in the rooms.
The bar staff are so polite and friendly, Daniella made the best Mojito I’ve ever tasted, she was so lovely, Kiko the entertainer had a que of German Girls for my son to mingle with, he was such a great host thank you from Archie :)
The all inclusive cocktails were not the best, too much alcohol and concentrated over sugary juice, I managed with the White Wine and soda and really didn’t mind paying €6.50 for a decent cocktail, the beer on tap was also decent.
The food was hit and miss, I could not find anything at breakfast suitable so skipped it most days. I loved Gyros and Greek salad, but after 7 nights you do get bored, would loved to have seen themed food nights.
More variety definitely needed for food, the menu aimed mostly at German guests tinned hot dogs and milky scrambled eggs not the best, very repetitive menu.
The owner was constantly around ensuring his staff were working hard but was not welcoming to his guests, I failed to get a hello from him.
I have given this hotel a “very good” due to the staff, they worked so hard they made us feel like family, the hotel is also located on the beach and run extremely well.
I would return due to the good value, but I would not go all inclusive, it seemed a bargain, however after seeing the standard of food and drink, it is better to walk up the road and eat out in the evenings.
I would recommend Car Hire, Ethos in the local Town do a great deal with air port drop off. The Taxis back and forth more or less covers the car hire for the week, giving you freedom to see places like the town, the lake and other sandier beaches.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip:Hire A Car
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Oct 21, 2021
Dear Guest, Thank you very much for taking the time to leave such a detailed review of your most recent visit to Hydramis Palace and we are delighted that you enjoyed your time with us. It sounds like you truly enjoyed our hotel experience, which gives us great pleasure. In these unprecedented conditions we are experiencing in recent months, it is a huge delight that the extra protection measures taken for the COVID-19, made you feel safe and relaxed. We will make sure to share your kind comments with the rest of the team here and we look forward to welcoming you again soon. Kind regards Hydramis Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I spent last week at this lovely hotel. The entire site was spotlessly clean. The room was lovely with great storage and lots of mirrors. We paid a little extra to get a sea view and it was worth every penny. The food was lovely with lots of choice. Not always piping hot but I think that is often the case with buffet/all inclusive meals. When in the dining room everyone wore a mask and gloves (both of which are provided by the hotel) when not seated. All tables and chairs were thoroughly sanitised between guests. The staff were all very friendly, cheerful and helpful. I must mention 2 in particular. Daniella and Lina who worked in the bar. Neither of these 2 wonderful ladies could do enough for us. Daniella made wonderful cocktails too. We will definitely be returning.
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Date of stay: October 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Oct 18, 2021
Dear Guest, Thank you very much for taking the time to leave such a detailed review of your most recent visit to Hydramis Palace and we are delighted that you enjoyed your time with us. It sounds like you truly enjoyed our hotel experience and made the most of our favorable location, food and facilities, which gives us great pleasure. In these unprecedented conditions we are experiencing in recent months, it is a huge delight that the extra protection measures taken for the COVID-19, made you feel safe and relaxed. We will make sure to share your kind comments with the rest of the team here and we look forward to welcoming you again soon. Kind regards Hydramis Palace Team
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You can write a lot about a stay in this hotel, but this is the first time I met with such commitment of the staff. People here take care of every detail and are extremely helpful. The food is varied. You can try some local delicacies and the people responsible for the desserts deserve a raise. You don't have to go outside the hotel grounds to admire the mountains and the sea. The views are very charming. It is also worth mentioning a nice animator who cares about people of all ages, providing everyone with interesting entertainment. Even though the hotel is approximately 100 kilometers from Heraklion airport, it is worthwhile to follow this route to find this place.
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Date of stay: September 2021
Location
Sleep Quality
Room Tip:It is worth choosing apartments on the west side. Beautiful views of the mountains and the sea at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Oct 18, 2021
Dear Guest, Thank you for your review . First of all I like to thank you for choosing Hydramis Palace Resort, for your holιdays . Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations. kind regards Hydramis Palace Team
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This hotel is beautiful and me and my boyfriend both thoroughly enjoyed our all inclusive 7 day stay here.
We got in around 8pm from our flight and was greeted by friendly staff at reception, giving us a nice drink of lemon water and giving us a slight upgrade of our room to a partial sea view, which was a lovely surprise. There is a room charge which we expected, 3 euros a night so was 21 euros for us.
The pool is a good size and was cold but not too cold, just perfect for a cool down as it was boiling! All staff were very helpful and smiley. The beach was lovely as well, we mainly stayed by the pool just because of preference but for beach lovers, it looked beautiful.
I don't have much to say on the drinks as me and my boyfriend do not drink alcohol so we mainly drank water and coke but all seemed nice and readily available drinks all day at the bar, also ice-cream is available for all inclusive customers and some snacks such as salad and sandwiches.
The food was good! There was slight variation every day with lunch and dinner, breakfast stayed constant throughout the week. Some classic foods for those who do not want to try Greek cuisine but there was also some more adventurous food options, even snails one evening!
Room was cleaned every day and new pool towels either everyday or every other day.
In regards to location of the hotel there isn't much around to do, we found a boat safari to go on but other than that this location is only really good for those who want a very relaxed holiday mainly staying in the hotel.
The only thing I can pick out to be improved is that there was not much going on in the hotel, only really ping pong and then a beach party on one evening that wasn't really popular and a bit boring.
Overall, a lovely holiday full of relaxation.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Jun 28, 2022
Dear Guest, First of all we would like to thank you for choosing Hydramis Palace for your recent holiday and also for spending time to share your opinion. Our aim is to ensure the best and most comfortable stay for our guest and we are very satisfied that we managed to offer such a service to you. Furthermore we would like to mention that we appreciate a lot your comments and advices because those ideas help us to become better. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon. kind regards Hydramis Palace Team
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It was a perfect vacation, in a beautiful place. At the entrance to the resort you are greeted by a garden full of flowers and exotic plants.The room was cleaned daily, the sea warm, The food was very good, diverse and very well organised. We want to return back to this resort!!!
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip:best views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Oct 7, 2021
Dear Guest, Thank you for your review . First of all I like to thank you for choosing Hydramis Palace Resort, for your holιdays . Your positive respond and your warm comments will encourage the whole team which will keep on perfecting our services in order to exceed your expectations. kind regards Hydramis Palace Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Here you can find everything to satisfy your vacation: beautiful and cosy location, friendly stuff, good restaurant with delicious food (including sea foods& local wine), comfortable pool right next to the beach. The hotel area is a solid flower garden in the background of the mountains. The room had all we need, wifi also was good both in the room and near the pool. It is an amazing mountain lake Kournas with clear water and turtles not far from the Hydramis. You can take a taxi, or rent a car, or take a local bus to Rethymno or other cities. The hotel has unobtrusive animation with sports activities, music.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip:The side sea view rooms worth choosing)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Liana Lazaridou, Μάρκετινγκ at Hydramis Palace Beach Resort
Responded Sep 15, 2021
Dear Mrs Mariana250, Thank you very much for taking some time to write your amazing review of HYDRAMIS PALACE Hotel. I am delighted to see that you enjoyed your stay with us and pleased to read your lovely comments for our Hotel, as well as the service from our team. We all look forward to welcoming you back again soon. Kind regards, Hydramis Palace Team
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