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Four Points by Sheraton Victoria Gateway

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429 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Victoria Gateway
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Showing 418: English reviews
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed July 6, 2014

As frequent travelers, we are accostomed to challenges of staying in hotels. However, our experience with this property exceeded all our expectations. It is a conveniently located hotel in a nice neighborhood with an easy access to downtown Victoria. We had a lovely room and our stay was made comfortable by excellent service and graciousness of staff. During the four... More 

Helpful?
Thank Suren D
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Suren for your wonderful review on Trip Advisor. We are pleased you enjoyed your stay with us and found the hotel and the service to your liking. We hope to see you again your next trip to Victoria. More 

Langley City, Canada
Level Contributor
174 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed July 3, 2014

Several of my colleagues and i stayed here 2 nights on business. We found the property to be clean and in great condition. The staff were friendly and efficient, as expected from any SPG property. The attached bar/grill had great service and decent food. The pool/hot tub was a nice getaway after each day, as our business purpose was fairly... More 

Helpful?
Thank Andrew R
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you Andrew for your review of the hotel on Trip advisor. We appreciate your nice comments and are pleased you found our amenities to your liking. We hope to see you again in the future! Thanks again. More 

Kirkland, Washington, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed June 28, 2014

Room was great and had a jacuzzi tub! I was skeptical of the quality cause it's right next to a Costco. However, this hotel has a lot of things going for it. View was very nice for the location - great view of the horizon, and while we couldn't see the sunset or rise there it was a great place... More 

Helpful?
Thank Harmony J
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Harmony for your nice review of our hotel on Trip Advisor. We are happy you enjoyed your stay and we hope to see you again in 2014. Thanks again! More 

Vancouver, Canada
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 21, 2014

This is a hotel that is designed for men as evidenced by the fact that the only mirror in the room was situated above the height of most women. There was no full length mirror. You would only stay here if you needed to be located in Langford outside Victoria for some reason. I would seriously weigh whether the convenience... More 

Helpful?
Thank bollucks
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Bollucks for your review on Trip Advisor We are happy you found the room to be clean and our beds comfortable. From your review we see you did not have the best experience in our restaurant. We address all less than positive feedback so we may rectify any issues any of our guests experience at the property. We... More 

Vancouver, British Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 21, 2014 via mobile

Lots of potential for a reasonably priced, family style hotel. That said, it missed the mark. The front desk was disorganized & poorly staffed. The room wasn't clean & had maintenance issues. Housekeeping staff could barely cope. Not to mention, our room was still not made up as of 5pm daily. This is not the Sheraton I know. Not sure... More 

Helpful?
2 Thank Station L
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Hi Kevin K We appreciate all feed back about the hotel whether it be positive or negative, we are sorry your stay with us was not satisfactory. We have addressed your overall poor experience with our staff and work to ensure all of our guests enjoy a good experience at the hotel. We you stay with us again, we would... More 

Vancouver Island, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 20, 2014

Every so often a hotel has an opportunity to go above and beyond and really please the customer. This wasn't one of those times. So if you are expecting a hotel with outstanding customer service you may want to keep looking. At least this was my experience this time. We have stayed at this hotel 3 or 4 times in... More 

Helpful?
1 Thank none489
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

We are sorry your customer service experience was less than satisfactory during your stay with us. We do strive to make each guest experience a memorable one. and do pride our selves on our customer service. We hope you give us another chance your next visit. If you feel we did not meet your expectations, we always welcome open discussion... More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Thank you to all of the staff at the Four Points by Sheraton in Victoria for making my birthday celebration so special! I am so pleased that you were able to accommodate our disabled guests in your rooms. The reservation staff and room staff were absolutely excellent in ensuring their comfort during their stay. The Birthday Party! What can I... More 

Helpful?
1 Thank A K
Seattle, Washington
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 16, 2014

This hotel was average. Nothing much, about what you would expect from a Holiday Inn Express or a Best Western, but oh yeah... this was a Sheraton! Location.... behind the Costco loading dock (you don't see that in the pictures!), Parking.... none! Had to park in the street! Room.... small, about 350 sqft. Normally, I would not have bothered writing... More 

Helpful?
1 Thank FMH60878
Campbell River
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 31, 2014

Have stayed at this hotel a number of times. Comfy beds, nice rooms, very clean. one of my favorite Victoria Hotel. There are various restaurants nearby as well as a costco. Quiet area as it is at the end of a road.

Helpful?
Thank twoduls
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Twoduls, We agree that the hotel is situated in an ideal location, very peaceful and close to all the local amenities. We are happy you had a wonderful stay and look forward to your next visit with our hotel. More 

Campbell River, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

We stayed at this hotel for a hockey tournament. The staff are amazing, friendly and totally accommodating. The hotel is very clean and the beds were warm and cozy. Totally recommend this hotel for the value.

Helpful?
1 Thank TanaStar
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Tana for your nice review on Trip Advisor. We are pleased you and the team enjoyed your stay with us and welcome you back your next tournament in Victoria. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near Downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: $126 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
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Also Known As:
4 Points By Sheraton Victoria Gateway
Four Points By Sheraton Victoria Gateway Hotel Victoria
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
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