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Four Points by Sheraton Victoria Gateway

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Four Points by Sheraton Victoria Gateway
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428 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Victoria Gateway
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Showing 417: English reviews
Blue Mountains, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Sheraton Four Points just outside of Victoria has amazingly friendly helpful staff. The facilities are fantastic, including a great fitness area with a pool, sauna, steam and a hot tub. It seemed to be kid friendly and had a loft area sitting area with a couple of computers. Little things that make a big difference. There is a patio... More 

Helpful?
Thank buhbli
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your review. It's always nice to read when a we have succeeded in making a guests stay enjoyable and beyond. the patio is the best in the West Shore with , as you discovered, the best fish tacos in town. Sit back and relax on the comfy couches with a cool drink...perfect! We look forward to welcoming... More 

Seattle, Washington
Level Contributor
154 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three nights at this hotel in late July. The room was comfortable and clean. What was most impressive was the hospitality of everyone we encountered from the front desk to the dining room. I'd recommend ordering from he menu if you stay Monday through Friday though, as the buffet (scrambled eggs, sausage, bacon) lost some of its appeal... More 

Helpful?
Thank Terry H
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for giving us a review after your stay. It is always nice to hear that the staff are friendly to all our guests during their stay. I am sorry to hear that you did not enjoy the buffet Monday to Friday. We actually don't normally have a buffet during the week but did this past week as we... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family stayed at Four Points in June and were very impressed with the prompt customer service. The room was clean with a great view, location of the hotel was quiet and close to many amenities and trails. I was amazed at how the staff went above and beyond. Usually Canadians are quite reserved but the front desk receptionist Kim... More 

Helpful?
Thank usfreedomland
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to fill out a review following your recent stay. We have shared your comments with Kim and all the staff. It is always wonderful to hear that a guest and their family had an enjoyable visit not only to the hotel but the entire city because one staff member made a difference. We all... More 

Vancouver, Canada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2016

We've stayed at Four Points Sheraton in Langford around 3 times as part of the BC Girls Fastpitch Provincial Championships and have enjoyed it all 3 times. This time we were offered a room near the elevator on the top floor and I was concerned because I'm a light sleeper. It was very quiet though, and I slept through the... More 

Helpful?
Thank JulieC118
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you Julie for taking the time to fill out a review after your stay. I am glad that you continue to enjoy your stay. I hear all the time our beds are very comfortable and it would seem that you too got lost in one of beds and slept well. We do have rates that include breakfast, though unfortunately... More 

Torrance, California
2 reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

From the moment we arrived, Amanda has been the epitome of customer service! We needed to charge our EV and she quickly arranged for Eric to meet us at the charging station to drive us back to the hotel. She and Eric both have suggested activities we might be interested in during our stay. Tonight Amanda helped me extend our... More 

Helpful?
Thank Christina N
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you Christina for taking the time to write such a wonderful review. I know Amanda has seen it and was touched by your words. We get into the hospitality business to 'show off' our city, but it would seem however Amanda and Eric decided as well to 'show off' the hotel, especially the staff. It is always great to... More 

Victoria, Canada
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed July 14, 2016

Beautiful modern hotel in a nice setting, rooms are decent size, big tv, very comfortable beds, nice setting, close to many amneties and to downtown Victoria, the staff is friendly and helpful, and they have a great restaurant on site, I would recommend!

Helpful?
Thank Jo444111
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for our recent review following your stay. We so much enjoy hearing when our guest have had a pleasant stay. It is especially nice to hear when we have succeed in meeting our own expectation on giving good hospitality. We are away from downtown but still close enough that its a quick drive and as you say there... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

This was my first visit to the hotel. Check-in smooth and fast, rooms were very clean with a luxurious feel. Amenities were excellent , loved the buffets.(Complimentary buffet for one family member was a nice gesture;) Pool was also nice for my kids. Hotel restaurant was great but also great options nearby. Definitely will come again.

Helpful?
Thank 956taranm
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you Taran for your recent review following your stay. I am pleased to hear that you enjoyed your stay and are looking forward to coming back. We too look forward to welcoming you back. I will pass on your comments in regards to the staff, as we all strive to do everything possible to make all our guests welcome... More 

Kelowna, Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 12, 2016

Great location at the top of a hill. Next to Costco , and half block form other commercial stores. ( coffee fan, a Star Bucks and Tim's less than a block away!) . Ask for south facing room for a better view. We booked the family room. Had two queens, a kitchenette and lots of room. Our AC was very... More 

Helpful?
Thank ginatraveler
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to give us a review following your recent stay, we very much appreciate it. Like you so many love that we are near Costco. Starbucks and Timmie's is an added bonus for all the coffee lovers out there, even MacDonald s who apparently has the best coffee(???) So glad to see you liked the... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2016 via mobile

Room is nice, front desk is accommodating, was able to check in at 12:30 pm, cleaning staff not so great, loud in the hallways at many hours, didn't get new soap and lotion in the 3 nights we were here. Cleaning staff left cleaning cloth on our hotel chair.

Helpful?
1 Thank SEG201
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to fill out a review. I will mentioned to the housekeeping manager in regards to the staff being loud in the halls and leaving the cloth behind. This is certainly not something we want our guests to experience. We look forward to seeing you again in the future More 

Edmonton, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

Hotel staff were great and the hotel has great amenities. The roof top lounge has great food really nice place to have a drink or meal. The rooms are clean and specious. Good location right off the highway for travellers to Nanaimo and area. Lots of shops and restaurants close by.

Helpful?
Thank JScott13
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your recent review. We are all so happy that the summer weather is finally here and guest and locals can enjoy the best Rooftop in Langford, if not Victoria. And you are right why fight the noise of town down when we are such an easy drive away. Lots of shopping and great restaurants in the area.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near Downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: $128 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
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Also Known As:
4 Points By Sheraton Victoria Gateway
Four Points By Sheraton Victoria Gateway Hotel Victoria
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
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