We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton Victoria Gateway

Show Prices
Certificate of Excellence
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Four Points by Sheraton Victoria Gateway
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

463 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 451: English reviews
Start your review of Four Points by Sheraton Victoria Gateway
 Click to rate
Courtenay, Canada
Reviewed 4 weeks ago via mobile

Lovely, fairly new hotel, with excellent dining, pool, hot tub, exercise facilities. Best for us was the complimentary shuttle which took us to the hospital and back. What a bonus! Accessible room was great, view of mountains beautiful. Staff were very attentive, helpful, compassionate and caring. Only negative was that pool was pretty chilly. It also has hospital rates, as...

 Report
Helpful?
1Thank K W
Black Creek, Canada
HOTEL’S FAVORITE REVIEW
Reviewed March 6, 2017

From the welcome at the front desk, to the well appointed room, efficient room service, this hotel was excellent for a one night work stay. Amenities were very nice, the rooms spacious, the sheets crisp. Conveniently located to coffee, quick food, or sitting food.

 Report
Helpful?
1Thank butler52
About Hotel's Favorite Review
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to send us a review after your recent stay. Our team works very hard in making each and every guest experience one they will remember. We all look forward to welcoming you again in the future. Diane Guest Services Manager

North Vancouver, Canada
Reviewed March 20, 2017

We just stayed overnight here but found the beds comfy and the rooms clean and the staff pleasant. The wifi was great and there were a number of places to eat or grab groceries very close by. If you are coming from the Schwartz Bay ferry terminal, you need to know that this hotel is actually on the other side...

 Report
Helpful?
1Thank kayakcari
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Victoria Gateway. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Victoria is not just the Greater Victoria downtown core but is considered the entire peninsula, so Gateway to Victoria...

Nanaimo, Canada
Reviewed March 14, 2017

We have stayed here a couple times on visits to Victoria. We have also stayed at many other Sheraton hotels so we know the chain. Clean and comfortable but perhaps not as "polished" as other Sharaton properties that we have stayed at. At this property, We found the bathroom fixtures a bit finicky in the rooms that we have stayed...

 Report
Helpful?
1Thank ottawa012
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to complete the review in regards to your recent stay at the Four Points by Sheraton Victoria Gateway. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issue with the taps and...

Victoria, Canada
Reviewed February 22, 2017

I stayed at the Four Points for a week in February 2017 as the team liaison for the visiting national rugby team of Chile. This meant that I had to work with hotel staff on a daily basis to adjust service requirements for the 33 members of the Chilean group, which were changing on an almost minute-by-minute basis. Amidst the...

 Report
Helpful?
1Thank jagrove
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

It was our pleasure to host the Chilean Rugby team during their week here, in the snow, and to have them become part of our family for a short period of time. They were all such a joy to have with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your...

Comox Valley, Canada
Reviewed February 20, 2017

Excellent room with comfortable bed, roomy bathroom, and up to date decor. The hotel floor was quiet of other guests. The location was close to Costco, Millstream Shopping Centre, and then over the highway to Langford and Colwood.

 Report
Helpful?
1Thank MonkeyTree241
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Victoria Gateway We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank...

Reviewed February 1, 2017 via mobile

The staff working are very friendly and always willing to help if you need it. The breakfast buffet at the restaurant was one of the best I've had any hotel. I did order the pizza however and it was disgusting, to the point I had to sit outside my room because it smelled so bad. I would suggest not ordering...

 Report
Helpful?
1Thank Neil R
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to fill out a survey after your recent stay. Our team works very hard to meet the expectations of all our guest and I am so glad that we succeed with your stay. I will share your remarks regarding the Pizza with the chef as they to want everyone to have an enjoyable experience....

Prince George, Canada
Reviewed January 25, 2017

Hotel was beautiful and the staff went out of there way to make me feel comfortable especially Khai, she was very professional Room was very clean and comfortable food was very good and worth the money

 Report
Helpful?
1Thank Ray D
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your recent review. We all work extremely hard in making all our guest feel welcome and are glad that we succeeded with your visit. I will share your comments with the team so that they all know thier hard work is making a guests stay that much enjoyable We all look forward to welcoming you back again...

Nanaimo, Canada
Reviewed January 17, 2017

Great staff at front desk and maintenance and very helpful , were at your room very promptly when you called for extra glasses or fix the TV . Front desk staff was great and would return just due to the service .

 Report
Helpful?
1Thank Roger M
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time after your stay to give us a review. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank...

Alberta, Canada
Reviewed January 9, 2017 via mobile

Hotel could use some updates. Front desk staff were friendly, room was clean and comfortable but the bathroom is a bit worn looking, overall it was acceptable. Would recommend as the price was reasonable.

 Report
Helpful?
Thank cooksd2
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your review after your recent stay. The staff work very hard in making every guest experience very enjoyable. I will pass on your comment regarding the bathrooms to the maintenance department. thank you gain for staying with the Four Points by Sheraton, and we look forward to welcoming you back in the future. Diane Guest Services Manager

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (84)
Viewed
Room/Suite (30)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (10)
Viewed
Dining (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Langford
Show Prices
Show Prices
Show Prices
Downtown
Victoria Marriott Inner Harbour
Oak Bay Beach Hotel
#3 of 52 in Victoria
1,132 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: $104 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotels.com, Booking.com, Hotwire, Travelocity, Cheap Tickets and HotelQuickly so you can book your Four Points by Sheraton Victoria Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points Victoria Gateway
Victoria Four Points
Victoria Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travelers.
3 questions
Ask a question
Vancouver, Canada
over a year ago

See all questions (3)

Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I suspect the rooms on the south side are probably the most quiet -- north side has the parking lot.”
jagrove, Feb 22, 2017 | Read review
“Any room would be satisfactory.”
MonkeyTree241, Feb 20, 2017 | Read review
“Long way from downtown Victoria , but lots for shopping in Langford very near by from Costco next door , Homesense, Home Depot ect”
rogermQ5538AZ, Jan 17, 2017 | Read review
“top floors have the better views and quieter”
K9577DPcarols, Oct 28, 2016 | Read review
“Our room was very warm, in fact a little too warm for my comfort and during the night I had to kick off the covers .”
bridgetm826, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question