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Four Points by Sheraton Victoria Gateway

494 reviews
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Traveler (85)
Room & Suite (57)
Dining (8)
Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor6%
  • Terrible3%
Travelers talk about
“front desk”(70 reviews)
“the pub”(31 reviews)
“night manager”(5 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Mar 12Mar 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (494)Write a Review
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All reviewsfront deskthe pubnight managerrooms were cleangreat staynice poolhousekeeping staffshort drivestayed here for two nightslarge bathroomhot tubcomfortable staylove this hoteldowntown corecostcovictoriamillstream
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1 - 5 of 482 reviews
Reviewed 1 week ago via mobile

We stayed at this beautiful hotel for a mini vacay. Very easy to find with ample parking. The foyer was bright and clean with fantastic staff that welcomed us. The room was warm and clean with a large shower, firm but comfy beds, complimentary coffee/tea,...More

Thank Shawn A
Hotel's Favorite
Reviewed 3 weeks ago

When the printer was not working properly (out of toner), the early morning desk clerk, Fathi, kindly printed 6 documents for me from a memory stick (that he provided), in less than 30 minutes. Very much appreciated!

Thank Patentguy-BC
Reviewed 4 weeks ago

The price was good and the staff were polite and helpful. Location was good with a Costco right beside the hotel. The room was clean with a large bathroom. Few issues though - some of the power outlets weren't working, curtains cover up the A/C...More

Thank gunter2242
Response from Nick S, Front Office Manager at Four Points by Sheraton Victoria GatewayResponded 3 weeks ago

Dear gunter2242, May I thank you for staying with us at the Four Points by Sheraton Victoria Gateway and providing us with your valued feedback. I always welcome feedback, the good and the bad and as it gives us the opportunity to improve areas which...More

Reviewed January 12, 2018

I have been staying at this multiple times when I travel into Victoria for surgery. The hotel is impeccably clean, the staff ALWAYS goes the extra mile to help, and the management and shuttle drivers excel all expectations possible. Nick the manager has always been...More

Thank tamarbatel
Reviewed December 21, 2017

We have stayed here a couple of times for work christmas parties. The service and food have always been good and we have appreciated being able to stay at the hotel following the party. This year, our room was good but it could have been...More

Thank FoodLoverYumYummm
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$106 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$106 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (85)
Room & Suite (57)
Dining (8)
Pool & Beach (2)
Business Center & Event Rooms (5)
Questions & Answers
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Kim S
April 4, 2016|
Answer
Response from dmjross | Reviewed this property |
They didn't offer anything when I was there in December. You definitely need to have a car at this location.
1
Vote
April 1, 2016|
AnswerShow all 5 answers
Response from Diane E | Property representative |
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
0
Votes
Room Tips
"Top floor (4th) is usually the best."
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"all rooms are really clean, comfortable and quiet"
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"quiet, clean rooms"
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"Not sure anyone needs to worry about this- they are all pretty decent rooms"
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