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Memories Jibacoa

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Traveler (3034)
Pool & Beach (865)
Room & Suite (265)
Overview
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“diamond club”(149 reviews)
“piano bar”(375 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,365)
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1,824 results
Traveler rating
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1 - 5 of 1,824 reviews
Reviewed yesterday

Bonjour! Spent a week at Memories Jibacoa July 9-16, 2018. Got the last of the water problems. Not much of a hassle except for the fact that I kept checking if I had water in the bathroom sink ... turned out I NEVER had water...More

4  Thank Mireille L
Reviewed yesterday

We stayed at Memories Jibacoa for 2 weeks in June (15th to 29th ) myself and my partner had a fantastic time. On arrival we where taken to our room which was a short walk to the beach perfect. The room was fine nice and...More

5  Thank linsay r
Response from Luis_E_Sanchez, Community manager at Memories JibacoaResponded yesterday

Dear Lindsay r, It is pleasant to receive such nice comments. Our guest’s positive reviews are a special motivation for the management and staff. It is the best reward after the everyday work. We are glad to hear that you and your family had fun...More

Reviewed 3 days ago via mobile

Tracey and Jez Wiltshire U.K. July 18 Tour operator TUI Just returned from memories. Feel stressed and cheated. Hotel seems to have two parts! 40-45% of staff very good. Others drinking room beers (same person on different occasions sat on steps and leaning on clean...More

8  Thank THibbs
Response from Luis_E_Sanchez, Community Manager at Memories JibacoaResponded yesterday

Dear THibbs, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We are very sorry for the inconveniences the water issues caused you during your stay with us. We work every...More

Reviewed 3 days ago via mobile

Where to start? Let's do the negative and move on. Let's also bear in mind that this is Cuba as well and the hotels are going to be different to those in the UK and Europe or the USA. Rooms could do with some TLC....More

2  Thank Hazy71
Response from Luis_E_Sanchez, Community Manager at Memories JibacoaResponded 3 days ago

Dear Hazy71, On behalf of the management and the staff from Memories Jibacoa we would like to thank you for your positive comments and suggestions about your stay in our hotel. We hope that Memories Jibacoa will be your hotel in your next time visiting...More

Reviewed 3 days ago

Tour Operator - TUI ACCOMMODATION Stained bed sheets (appeared to be blood), also stained bed valance and cushions. Toilet seat and sink taps were badly stained and rusted. Shower fitting had come away from the wall. Bath tub was stained and contained brown water. Laundry...More

9  Thank 1967baby
Response from Luis_E_Sanchez, Community Manager at Memories JibacoaResponded 3 days ago

Dear 1967baby, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We are disappointed and surprised to read the situations presented during your holidays. We find hard to believe that the...More

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About
Description
Jibacoa - Cuba Memories Jibacoa 16+ Hotel Memories Jibacoa is an all-inclusive paradise retreat nestled between lush mountains and the picturesque Arroyo Bermejo Beach. It's perfectly located 50 minutes from ...More the capital city of Havana, and only an hour from the gorgeous beaches of Varadero. Situated among more than seven hectares of lush vegetation, guests will immediately be drawn to the breathtaking views. However, the quality of accommodations, dining, dive packages, variety of daily activities and great service are what make a stay here a vacation to remember. Facilities include three specialty restaurants, one international buffet, five bars, swimming pool, nightclub, basketball, volleyball courts, gym, games room, and watersports including snorkeling and kayaking. Less
Hotel class
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Breakfast Available
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair access
Room Service
Spa
Free High Speed Internet (WiFi)
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (3034)
Pool & Beach (865)
Room & Suite (265)
Dining (218)
Family and Play Areas (13)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
bezmondo
July 16, 2018|
AnswerShow all 7 answers
Response from Barbara D | Reviewed this property |
Just ask in the lobby, 90 cuc for an all day trip with english speaking guide in a classic car. Well worth the money.
0
Votes
rbrtcnl87
July 11, 2018|
AnswerShow all 2 answers
Response from Luis_E_Sanchez | Property representative |
Hi dear rbrtcnl87, Thanks for asking about our facilities. Our hotel is busy the whole year. We get guests from Europe when not too many Canadians come to Cuba. Now, we have less guests than in winter time but the occupancy... More
3
Votes
Pan C
July 11, 2018|
AnswerShow all 2 answers
Response from Luis_E_Sanchez | Property representative |
Hi dear Pan C, Thanks for contacting us. Mostly of our guests are older than 40 years-old. We have younger people too and they have a great time with our entertainment staff. There is a night club and a piano bar opened... More
0
Votes
Room Tips
"rooms on the south are quieter,"