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Hotel Regina Kawaguchiko

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Hotel Regina Kawaguchiko
Hotel Regina Kawaguchiko
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149 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Jakarta, Indonesia
Reviewed 1 week ago via mobile

Stayed here for two nights in twin room on a family weekend getaway. Wonderful views of Mount Fuji (when not hidden in clouds). Rooms are spacious by Japanese hotel standards and clean. Shuttle bus service between Kawaguchiko station and Fuji-q was convenient and readily available, you call for pick up when you need to get back. We opted for breakfast...

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Helpful?
Thank Mun B
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Tank you for your comment. We are delighted that you are satisfied with our service and hotel. We are looking forward to see you again. best regards,

Brisbane, Australia
Reviewed 1 week ago via mobile

Hotel Regina ticked most of the boxes. Staff were really good, shuttle bus to/from Kawaguchiko Station worked well, sauna & onsen really good too. Restaurant included fried chicken for westerners, sukiyaku, shabu shabu. Breakfast good. Bike ride around lake, and boat ride on lake both fun. Bus ride seemed worthwhile. Roller coaster rides at FujiQ seemed attractive for thrill seekers....

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Helpful?
Thank Graham K
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you very for your comment. Foreign customers probably have lack of information, so we want to talk with you as much as possible. Please pardon our poor English. We are looking forward to seeing you again.

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I stayed there for one night with my husband and son. The hotel is located away from the station but its not too far. The hotel provides a shuttle to pick up and drop off to the station. The hotel room view is nice as all the rooms are facing Mt.Fuji. The service of the front desk is impeccable. They...

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Helpful?
Thank CarmenLe0ng
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you for your comment. We are very happy that you were satisfied. Mt. Fuji covered with snow is very elegant and heals our heart. Next time please climb Mt. Fuji in the summer. Surely you will find a new charm of Mt. Fuji. We are looking forward to seeing you again.

Belfast, United Kingdom
Reviewed 4 weeks ago

We stayed there for 3nights during winter & wanted to book the Hotel Green Plaza Hakone but it was fully booked. I am glad that I booked Hotel Regina Kawaguchiko as the hotel staffs & drivers' customer service were exceptional even though there were language barriers but the hotel staffs will ensure the hotel guests queries/needs were attended to. We...

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Helpful?
Thank Duchess_Smurfette
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you for your comment. Our hotel will be in operation 29 years this year. So furniture and furnishings do not deny old-fashioned, You may have been a little disappointed However, because all the rooms face Mt. Fuji, you can see Mt. Fuji clearly. At that time you will feel that you are in Japan All the staff are waiting...

Reviewed January 10, 2017 via mobile

I can see Mount Fuji from my room ! Hotel with hot spring 😍 Nice food around the hotel 😋 A small shopping center 🤑 24x7 shops around 😝 Very reasonable pricing food 👍 Friendly hotel staff ☺️ Recorded 2017 Jan winter time

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Thank Gan T
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you for your comment. We are glad you seemed satisfied. Please visit to our hotel in summer to find out different Mt.Fuji. We are looking forward to see you again.

Singapore, Singapore
Reviewed January 8, 2017

This hotel is located away from the town and station, but they provide a shuttle bus pick up. You just have to call them when you're at the station, and they will send the shuttle bus. It is within walking distance to restaurants, and very close to a shopping centre with a big supermarket and food court. It is a...

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Helpful?
Thank NataliaTan2014
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you very much for your comment. We are very pleased that you were satisfied with our hotel stay. We are looking forward to seeing you again.

singapore
Reviewed December 28, 2016

Good: Great Mt Fuji view from the hotel room. There is a washing machine and dryer at the lobby which are useful to us. Bad: GPS only showed small road to the hotel and it is difficult to access at night where no road lighting is available. The main access is not showed in the GPS and we took a...

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1Thank tyk2828
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you very much for comment. I am sorry that you got lost with the GPS you puzzled. GPS sometimes carries out anomalous guidance. Japanese also sometimes mislead the GPS. There are no street lights on the narrow roads the GPS leads. Because our hotel faces route No. 139, you will find the hotel without using GPS at next time....

Hong Kong, China
Reviewed December 18, 2016

All the rooms in this hotel has a balcony with the view of Mount Fuji. This is the reason why I chose this hotel. Room is considered big in Japanese standard. So is the bathroom. There is a sofa and 2 armchairs in the room. Problem is with the room set-up, I could hardly find a spot where I could...

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Thank woowoop
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you very much for your comment. We are pleased that you were generally satisfied. We want to approve some problems you pointed in near future. We are looking forward to seeing you again.

Melbourne
Reviewed December 14, 2016

We arrived at Kawaguchiko station on the Thomas the Tank engine. Sorry our grand children missed the opportunity. Staff at the tourist office kindly rang the hotel so they would come and pick us up in their courtesy bus. The hotel is large but offers very friendly and caring service from all the staff. Our room was probably an upgrade...

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Thank Have_Bag
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you for your comment. We are pleased that you were generally satisfied. We will do our best to continue keeping your satisfaction. Please visit to Mt.Fuji in summer season next time. You will find out a different beauty of it. We are looking forward to seeing you again.

surabaya
Reviewed December 9, 2016 via mobile

I stayed at this hotel with my parents Hotel hv shuttle bus service for guests from hotel to Kawaguchiko bus station/fujiland station even only 1guest use the shuttle service All staffs very friendly and breakfast menu in Japanese food and they offer many kinds of food i booked for 3persons a d got big room with 3single beds and the...

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Thank emilianic
ホテルレジーナ河口湖, 支配人 at Hotel Regina Kawaguchiko, responded to this review

Thank you very much for your comment. We are pleased that you were generally satisfied. Mt.Fuji is coverd with snow beautifly except summer season. Next time,we recommend climbing Mount Fuji in the summer. We are looking forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
You can see a gallant Fuji from all rooms. We have s free shuttle car for Kawaguchiko Train Station and Fujikyu Highland. Hotel is located near convenience stores, shopping centers,restaurants. You can enjoy at reasonable rates authentic kaiseki cuisine, shabu-shabu,tempura, etc.at our restaurant. And you can enjoy Spa and indoor heated pool(except winter), tennis,karaoke also. ... more   less 

Additional Information about Hotel Regina Kawaguchiko

Address: 5239-1 Funazu, Minamitsuru-gun, Fujikawaguchiko-machi 401-0301, Yamanashi Prefecture
Location: Japan > Chubu > Yamanashi Prefecture > Minamitsuru-gun > Fujikawaguchiko-machi > Kawaguchiko Onsen
Price Range: $118 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Regina Kawaguchiko 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hotel Regina Kawaguchiko Japan/Fujikawaguchiko-Machi
Hotel Style:
#5 Best Value Hotel in Fujikawaguchiko-machi
#6 Spa Hotel in Fujikawaguchiko-machi
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Regina Kawaguchiko staff and other travelers.
9 questions
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10 days ago

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Questions? Get answers from Hotel Regina Kawaguchiko staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a higher floor room.”
 of 5 bubbles NataliaTan2014, Jan 8, 2017 | Read review
“Mount view rooms”
  • Sunrise view from the room
 of 5 bubbles 510sarlat, Jul 4, 2016 | Read review
“Make it clear you want no smoking if that's the case”
 of 5 bubbles nicolaoggie, Apr 25, 2016 | Read review
“All rooms with good view of mount Fuji.”
 of 5 bubbles jeju2015, Nov 24, 2015 | Read review
“High floors for the best view”
  • Fuji-Q Highland
  • Mt. Fuji
  • Mt. Fuji
 of 5 bubbles Docjapan, Oct 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question