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The Black Swann

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The Black Swann
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
George, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

I had to stay over one night in Queenstown, en route to Kings William's Town, on the night of 7 August 2016. I struggled for one hour phoning around, phones answered by people who cannot speak proper English and/or giving wrong directions. On phoning The Black Swann, Brent answered, friendly and in a professional matter. He made me feel immediately... More 

Helpful?
Thank deonvdberg
Cape Town, Western Cape, South Africa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2016

I must admit that I was surprised, pleasantly. The room was nice with a good ensuite which had a shower. Only downside was the breakfast. The fried eggs were slightly burnt, oh dear. The person who greeted us was very helpful advising us of how things worked in the rooms.

Helpful?
Thank Trevor L
Johannesburg, South Africa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 24, 2015

Spacious comfortable rooms, and travelers must make note that these are self catering units. There are therefore no cutlery provided. There are mugs for coffee / tea, and a microwave oven. There are good safe parking available.

Helpful?
Thank TieniePrinsloo
Durban, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015

Being a regular traveller to Cape Town, Durban and Joburg and staying in excellent B and B's in those centres, I was really dreading an overnight stay in Queenstown. A friend recommended The Black Swann. I was pleasantly surprised. A stunning B and B with comfortable rooms and a restaurant which surpassed all my expectations. The Black Swann will certainly... More 

Helpful?
Thank Glen T
Kimberley, South Africa
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 5, 2015 via mobile

We stayed at The Black Swann and I have to say they tick all the boxes! Spacious room, clean and comfortable. The restaurant needs a special mention as the food is absolutely awesome! I can recommend this guesthouse to anyone

Helpful?
Thank LBotes
Port Elizabeth, South Africa
1 review
5 of 5 stars Reviewed April 30, 2015

What a gem. I travel to Queenstown every month for the last 3 years and have tried a few B&B's and Black Swan is truly a step above the rest. This is home away from home as friend hospitality is concerned. The rooms are trendy and very clean with subtle touches of elegance and quality. The food is magnificent so... More 

Helpful?
Thank dorita431
Cape Town Central, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

My husband and I spent one night at The Black Swann on a business/leisure trip. The supper was beautifully prepared (perfect medium rare steaks) and served by a lovely friendly lady. The accommodation was excellent. Beautiful, crisp, white, clean linen. Furnishings in the room are very tasteful and functional. Great desk for doing that evening work! The room and bathroom... More 

Helpful?
Thank BevL57
London, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

My husband and I stayed at The Black Swann for 3 days while visiting family in the area and we couldn't have been more pleased. Our room was spacious and immaculately clean with a very comfortable bed and a large shower. We received a warm welcome from the management and were served an excellent breakfast in the morning. The B&B... More 

Helpful?
Thank ABBIOSBISTON
Cradock, South Africa
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

We arrived without booking and we had a warm welcome. Our room was very good and we found it very well priced. Our host went out of her way to assist us. Safe parking. Did not have breakfast as they don't serve breakfast Sundays.

Helpful?
Thank Elanie L
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 1, 2015 via mobile

Very disappointed - not at all according to previous reviews. We were a group that booked 6 rooms, called at 18:00 to inform that we will be arriving at 19:30 but were informed kitchen close at 7pm and they will place the dinner in the room. How bad this was, I could not eat the food as it contained grain,... More 

Helpful?
Thank janlouiss
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Amenities

Highlights
  • Restaurant
  • Room Service
Things to do
  • Restaurant
Room types
  • Kitchenette
In your room
  • Air Conditioning
Services
  • Room Service

Additional Information about The Black Swann

Address: 42 Grey Street, Queenstown 5319, South Africa
Location: South Africa > Eastern Cape > Queenstown
Number of rooms: 18
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