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Summit Newa Regency

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Summit Newa Regency
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193 Reviews from our TripAdvisor Community

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Showing 191: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

Some renovation is going on in hotel due to which this place is very much noisy and the hotel staff is not responding at all for this and turning a deaf ear, there was no one at reception to respond, the washrooms are pretty bad in condition, rooms are in shabby condition and not at all spacious, rooms are very... More 

Helpful?
1 Thank A TripAdvisor Member
SumitMitruka, Guest Relations Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for taking the time to post your valuable comments on TripAdvisor with regards to your stay at The Summit Hotels and Resorts. I have taken note of all the concerns you have raised and please be assured these power points are being addressed with the concerned team. Your detailed feedback is much appreciated and it... More 

New Delhi, India
Level Contributor
31 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The stay was comfortable and nice. The staff was courteous and well behaved. But the rooms are not as big as shown in management pics. Also the bathroom isn't very big and lacks basic facilities. The property in itself is decent but inferior as compared to other summit properties

Helpful?
Thank ashishgupta0811
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for your expressive review on this forum. It feels delighted to know that we could win your heart in terms of courteous and helpful staffs, and that you would come back again and stay with us in the near future. We sincerely apologise for all the... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel location was nice. Rooms were excellent with extra ordinary amenities. Food was also good. Punjabis may not like it. Its less spicy. Staff welcome gesture was awesome. Staff was polite and helpful.

Helpful?
Thank Rajatj205
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for choosing to stay with us at the Summit Hotels and Resorts and for your expressive review on this forum. It feels delighted to know that we could win your heart in terms of spacious rooms, courteous and helpful staffs, and satisfactory food and that you would come back again and stay with us in... More 

Nagpur, India
Level Contributor
50 reviews
12 hotel reviews
1 of 5 stars Reviewed July 30, 2016

Price they had taken is not at all suitable. Staff is below graded and most unfriendly they don't know the basics of hospitality.I will not again come to book any hotels of this group and will never tell anyone to do the same mistake.

Helpful?
Thank rajeshbhaidel7t
SumitMitruka, Guest Relations Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for taking the time to post your valuable comments on TripAdvisor with regards to your stay at Summit Hotels and Resorts. It was a pleasure to have you with us and your feedback is much appreciated and will be put to good use. We understand that it is through working on feedback received from our... More 

Bangalore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2016

We had a great time staying at the hotel. Peling is a great place to visit. The staff was courteous and very supportive. They in fact took great care to make our stay comfortable and enjoyable. They even did some custom arrangements for us. Also the view from the terrace where breakfast is served are breathtaking.

Helpful?
1 Thank nityn
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Thank you for choosing to stay with Summit Hotels and Resorts.Thank you for your valuable and expressive review on this forum. It is glad to know that we could win your heart in terms of spacious rooms, courteous and helpful staffs, satisfactory breakfast and that you would come back again and stay with us in the near future.... More 

Pune, India
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 13, 2016

A very decent hotel, with spacious rooms , a great hospitality , humble and inspiring staff. No words other than these come to mind when talking about the Place Summit Newa Agency in Pelling. Only regret was , stayed just for one night to experience all the greatness of the place. Will surely be looking for another opportunity with a... More 

Helpful?
1 Thank spgiri502016
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! My team and I are delighted to know that you enjoyed your stay, I am glad that you enjoyed the food and service. We are grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service... More 

New Delhi, India
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

Polite and friendly staff. The beds are comfortable and sheets clean. As for food quality not up to the mark . portions very small and over priced we ordered chicken curry and rice rice came in a tiny bowl with four miniscule pieces of tough chicken..so try and eat at the nearby restaurants.as per the cab drivers all the hotels... More 

Helpful?
Thank palit
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for having taken the time to write your comments about your stay at the Summit Hotels and Resorts. It feels delighted to know that we could win your heart in terms of rooms, courteous and helpful staffs, satisfactory breakfast.We sincerely apologise for all the inconvenience caused to you. The area of concern as mentioned in... More 

Kolkata (Calcutta), India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 25, 2016

the hotel is actually a budget hotel but bit overpriced. though the staffs are really good and smiling but room service is extremely delayed. The options in the restaurant are very limited. They website of the hotel boasts of a spa. Never ever try it. Its the most horrible spa you might have seen in your life. The common terraces... More 

Helpful?
Thank madhabadhikari
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for staying at Summit Hotels and Resorts. It is indeed disheartening to note that we could not meet your expectations during your recent stay with us, and we sincerely apologise for all the inconvenience caused to you. We sincerely request you to allow just another chance of being at service and exhibit the remarkable changes... More 

Lucknow, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 24, 2016 via mobile

The rooms are just average. The bathroom and linen were very dirty. When I complained about all this, the only thing they had to say was OK. The food too was just average. Served stale sambhar in breakfast. The smell of it was repelling. Avoid this hotel if possible.

Helpful?
Thank Puneet P
SumitMitruka, Guest Relations Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for your review. We at Summit Hotels and Resorts we sincerely believe that it is only by accepting and working on constructive feedback from our guests that we can achieve the highest levels of service that we aspire towards. I have studied your feedback in detail and have discussed the same in detail with our... More 

Bengaluru (Bangalore), India
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 17, 2016

Located on the Lower Pelling , the look of the hotel from outside was disappointing but the interiors were good. We had a booking for a suite located on the terrace. We had to climb upto 4 floors to reach our room . Lift facility was unavailable.The view from the room and terrace was breathtaking with Kanchenjunga right in front.The... More 

Helpful?
Thank Mitali28
SumitMitruka, Manager at Summit Newa Regency, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for your review on this forum. It feels delighted to know that we could win your heart in terms of spacious rooms.The location as mentioned by you truly offers beautiful scenic view.we sincerely apologise for all the inconvenience caused to you. We sincerely request you to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

164 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Few hotels in the region can rival the majesty, hospitality and scenery of the magical Kanchenjunga Mountains. Its unique blend of opulence and seclusion has been a symbol of Himalayan magnificence. Rediscover the charm of the traditional Sikkimese hospitality at this mystic Himalayan hamlet of Pelling in West Sikkim. All the visitors are enthralled with breath-taking waterfalls, holy lakes, walking through picturesque villages while the exotic aroma of burning Juniper incense in a secluded monastery and the sacred chants of Buddhist mantras by the monks fills the air. Bestowed with nature's beauty, Pelling's landmark of luxury-"Summit Newa Regency" welcomes you with our simple greeting "Namaste". Experience timeless beauty and luxurious comfort in a pristine wilderness. The serene mountain village of Pelling is situated at an altitude of 6844 feet and is only 26 kms as the crow flies from the majestic Kanchenzonga! ... more   less 

Additional Information about Summit Newa Regency

Address: Lower Pelling, Pelling 737113, India
Location: India > Sikkim > Pelling
Price Range: $36 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summit Newa Regency 3*
Number of rooms: 25
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Also Known As:
Summit Newa Regency Pelling, Sikkim
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