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Mercure Apartments Sao Caetano

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327 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Lajeado, Brazil
1 review
5 of 5 stars Reviewed August 1, 2016

The hotel is well located, it's possible to walk across safe streets and enjoy a tasteful BBQ in Vivano Restaurante, near to the hotel. Also, the place is good and it's easy to go to another locations by car, taxi, or bus.

Review collected in partnership with Accorhotels.com

Helpful?
Thank matheusb949
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Matheus, We are so glad to receive a positive feedback from you. We hope to see you soon in the near future. Best Regards, Ana Front Desk Leader Mercure São Caetano More 

Rio de Janeiro, RJ
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2016

A very good hotel off a trusted chain, this hotel is very comfortable but its service is what really shines. I was very well received, food was great, the restaurant lady served me coffee after the restaurant was closed and Mr. Emmanuel from the front desk wab just brilliant helping me with my loytalty points days after I had left... More 

Helpful?
Thank EnricoDePaoli
Giselle S, Chefe de Recepção at Mercure Apartments Sao Caetano, responded to this review
Google Translation

Prezado Sr. Eurico, Muito obrigado pelos comentários sobre sua recente hospedagem conosco. É muito gratificante saber que pudemos atender às... More 

Mechanicsburg, Pennsylvania
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 18, 2016

This place was great to stay. The lobby is a bit small for large groups but we learned to flow in and out. The rooms were clean and reasonable and the staff was very helpful to a large group of gringos.

Helpful?
Thank patimt
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Hello Dear Guest, We are very glad to receive your opinion, and we hope we continue making all our Guests exceeding all the expectations. We hope to see you soon, and thank you very much for your time. Best Regards, Ana Paula Front Desk Manager Mercure Sao Caetano More 

Espoo
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 28, 2016

They have excellent service throughout the hotel. At the front desk they always greeted us nicely, and even though we sometimes made lots of noise (there was a big group of us), we never had any problems. Breakfast was very good, and lunch was especially very nice. Wifi worked very well throughout the hotel, there was lots of hot water... More 

Helpful?
Thank terot
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Guest, We appreciate your kind words, the Mercure try to offer the best service to our guests. Our greatest reward is to see them caming back to our hotel, Thank you so much!!! Best regards, Ana Front Desk Leader More 

Vila Velha, ES
Level Contributor
373 reviews
285 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
2 of 5 stars Reviewed December 17, 2015

They charge 14 Reais for a Kitkat chocolate bar in the mini bar, which costs in the supermarket 3 Reais or less. Not even in 5 star resorts in the South Pacific I have seen such shameless rip offs. My dinner (spaghetti fruto di mare) was terrible. The best was, that in the room smoking was allowed. Just one elevator... More 

Helpful?
Thank Doffa
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Doffa, Thank you for taking the time to tell us about your experience at the Mercure Sao Caetano Do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Travelers are raving about these Sao Caetano do Sul hotels

Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
962 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 629 helpful votes
3 of 5 stars Reviewed June 3, 2015

São Caetano do Sul is not a touristic city, but a busy industrial town on the Southern outskirts of Brazilian megalopolis of São Paulo. Most guests choose this apart-hotel as residence while working at São Caetano do Sul, or in nearby Santo André. I stayed only two nights last month, while attending a wedding in São Caetano do Sul. Each... More 

Helpful?
3 Thank LuizDutraNeto
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Luiz , We very much appreciate your comments regarding your stay at the Mercure Sao Caetano Do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Romania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 20, 2015 via mobile

I have spent a total of 3 months in this hotel on two occasions. The staff is very friendly but the services are terrible. Once they ruined my laundry, other time they lost one of my items in the laundry... If I have to come back here again, I will either bring my sleeping bag or check in at the... More 

Helpful?
1 Thank andra_badea
Giselle S, Front Desk Leader at Mercure Apartments Sao Caetano, responded to this review

Dear Mrs Badea, Thank you for taking the time to tell us about your experience at the Mercure Sao Caetano Do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The 3 star Mercure Apt Sao Caetano features 129 apartments and is located in one of Sao Caetanos finest districts just a few minutes from the shopping district. The hotel is 10 km from Sao Paulo and 20 km from Guarulhos airport. The hotel features a restaurant, a bar, meeting room and parking. The hotel also offers a fitness centre and an outdoor heated pool. ... more   less 

Additional Information about Mercure Apartments Sao Caetano

Address: Rua Alegre 440, Sao Caetano do Sul, State of Sao Paulo 09550-250, Brazil
Location: Brazil > State of Sao Paulo > Sao Caetano do Sul
Price Range: $59 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Apartments Sao Caetano 3.5*
Number of rooms: 130
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Also Known As:
Mercure Apartments Sao Caetano Sao Caetano Do Sul, Brazil
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