We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Apartments Sao Caetano

Traveler (113)
Room & Suite (48)
Dining (21)

About

#3 of 3 hotels in Sao Caetano do Sul
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The 3 star Mercure Apt Sao Caetano features 129 apartments and is located in one of Sao Caetanos finest districts just a few minutes from the shopping district. The hotel is 10 km from Sao Paulo and 20 km from Guarulhos airport. The hotel features a restaurant, a bar, meeting room and parking. The hotel also offers a fitness centre and an outdoor heated pool.
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Banquet room
Non-smoking hotel
Free internet
Wifi
Public wifi
Internet
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Kitchenette
Flatscreen TV
Microwave
Minibar
Show more
Good to know
HOTEL CLASS
Languages Spoken
Spanish, Portuguese
430Reviews
2Q+A
6Room tips
Traveler rating
  • 105
  • 183
  • 84
  • 33
  • 25
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
I have spent 2 nights with my family (couple and 9 years old child) and everything was very good with the hotel. Good price and decent accommodations in a very good location in São Caetano do Sul. Room is spacious and with good amenities.
Read more
Response from luizaluti, General Manager at Mercure Apartments Sao Caetano
Responded Apr 17, 2019
Dear Guest, Thank you for the great review about your stay at Mercure Sao Caetano. We are glad that you enjoyed your stay with us. We will share your comments with our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Sao Caetano Team
Read more
Good Apartments with kitchen, living room and room. Paid on Sep-2018 R$245 per day with breakfast included, very close to São Paulo city and very nice neighborhood. Hotel with restaurant , gym and nice swimming pool with great view.
Read more
Response from Lourdes C, General Manager at Mercure Apartments Sao Caetano
Responded Sep 28, 2018
Dear Leonardo, Thank you for the great review about your stay at Mercure São Caetano. We are glad that you enjoyed your stay with us. And we hope to see you again very soon. Sincerely, Mercure São Caetano Team
Read more
As an American I had Prepared with google translate and other resources for interpreting Portuguese; however to my delight, the receptionists were fluent in English and extremely helpful with any questions that I had. At one point, they even returned my credit card after I had accidentally left it in the restaurant. That being said, make sure to get a supreme room and not the standard room. The standard room, though nice, was no bigger than a 8' by 8' feet. I had the opportunity to view bigger rooms and they were very nice. At the restaurant, they only give a non priced menu to English speakers. If you ask for the Portuguese menu it has the prices on it. Don't let them fool you. The younger waiter is absolutely horrible. He will be nice but will not check on you at all. If there is a white guy serving you ... get up and leave. All of the other servers are superb. The area is nice but DO NOT walk more than 5 blocks to the right out of the hotel fro t door, there is a wilder college town over there that seems more dangerous. Good luck!
Read more
Response from Lourdes C, Gerente at Mercure Apartments Sao Caetano
Responded Apr 5, 2018
Dear Guest, Thank you for sharing your experience. We hope to better serve you in the near future. Best Regards!
Read more
I have spent a night in with my family (couple and 8 years old child) and everything was very good with the hotel. Good price and decent accommodations in a very good location in São Caetano do Sul. Room is spacious and with good amenities.
Read more
Response from Lourdes C, General Manager at Mercure Apartments Sao Caetano
Responded Mar 19, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. For us is very important that your family feels like at own home. Sincerely,
Read more
Make sure you book a Superior room, which will come with a Kitchenette.Kitchenette does not have any utensils, plates, or bowls. So you will have to ask for them at the desk when needed. Room was clean and comfortable. Bathroom was on the small side, but adequate, with the a shower. Staff was friendly and very helpful. Not everyone on the hotel staff speaks English but was always courteous. A Pharmacy close by. A bakery, convenience store is only 1 block away. Breakfast buffet was of normal fare. One suggestion would be to vary the hot portion of the meal. Restaurant attached to the hotel was very good. I had a room facing the street. Road noise was an issue sleeping. If I stay here on my next visit, I will request a room in the back. Air condition malfunctioned on my last day there and the staff quickly jumped on the issues and got the situation resolved. Overall a pleasant place to stay and only a few blocks from where I needed to conduct business.
Read more
Response from Lourdes C, Gerente at Mercure Apartments Sao Caetano
Responded Feb 1, 2018
Dear Dave, Your comments will be shared with our teams. I'm sure your feedback will be an encouragement to continue to improve the quality of our services. Thank you for your attention and we hope to see you again. Lourdes Cruz
Read more
Previous
1234569
PRICE RANGE
$41 - $75 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Sao PauloSao Caetano do Sul
NUMBER OF ROOMS
130
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing