First of all it was my first trip to Albania. I am not a globetrotter but I have been in several places with my wife around the world. I did not have any expectations going to Sandy Beach. However during Covid times I thought the local people would welcome tourist with open hands. Here are my thoughts on Sandy Beach Resort: Pros: + modern look + clean. There was always someone cleaning something. + good if you want to lie on the beach and drink local alcohol + food was fine. Not great. Just ok. Pros/cons: +/- the staff is not proactive at all. From one side they are not intrusive but on the other hand you have to ask for everything. During Covid times they should be much more open for guests. Especially if they claim 80% of population has been vaccinated. +/- it seems there is a lot of staff in the facilitiy. However most of them are playing with/using their phone all the time so I think it balances out with the amount of work to be done. Cons: - nothing interesting in nearest area of the hotel. You have to go to Durres or Kavaje. - no kettle/tea set in the room. No access to a hot beverage for 24h/day. Not even a welcome complimentary water. - most staff acts like they do not want to be there and are forced to work in this hotel. Sometimes even mocking guests in front of them. - staff was taking food from restaurant as if they were guests and smoking everywhere outside - no designated place for staff. The smell carried over to the restaurant. - often you can see staff with their children/families/friends using hotel facilities (before, during or after work). - waiters push you aside when they are in hurry and when you are blocking their way (for example waiting in the bar). - the beach bar was closed during whole stay. - small variety of fresh fruits during meals. - the juices served during breakfasts were horrible. Tasted like cheap bottled nectars which actually they were. - English of most of the staff is communicative at best. If you have a more complicated problem (like a pump for a flat bike tyre or asking about the kettle) they do not understand. - in a building next to the hotel (where the kids club is) there were some contruction/renovation going. It was quite noisy and the dust floated over the pool quite often. Things to be improved: 1. there is no fitness room in the hotel. 2. not all dishes in the restaurant are properly labeled. 'Traditional dish' is a rather vague description. Jams, souces, cheeses, vegetables were without name. 3. Room service - there is none. You have to bring drinks to your room yourself. Also guests are discourage to do so. Peculiar situations: 1. We wanted to rent bike because this option is available in the hotel. One day we were told they are not available because they are not in good condition. After checking with our tour guide the bicycles magically have been found. After some techinical difficulties the next day they were ready. The price was good 1 eur/h for two bikes. 2. At one point during our stay, during dinners, a staff lady wearing pink or black&white jacket appeared in the restaurant. She was just standing and monitoring guests. Not even welcoming them and showing to the tables. Just standing and watching people eat and what they are taking from buffet. Not saying hello, not smiling, not helping other staff. It was disturbing and felt like beign watched by some kind of Albanian secret police. 3. There were days with hot water shortages in bathroom. 4. Couple of times we saw a waiter finishing a drink (coffee for example) taken from guest table for cleaning. 5. Cleaning ladies did not pick up dirty glasses from rooms. 6. Other guest reported that even since dinner was supposed to be served to 21:30, there was nothing to eat at 20:00. Overall I did not feel welcome there and not like in a 4 star hotel. Probably will not visit Albania again. And if, then definitevely I will not stay in Sandy Beach Resort. I do not recommend it.…
Awesome hotel, in every way polite staff, really good food, clean rooms and not crowded . Even though not really clean and not good swimming pool. Despite that in this hotel I had one the best experience ever!!!!!!!!
Loved spending the weekend at this resort, it’s actually one of the best hotels I’ve been too! Rooms are modern style and exceptionally clean, surroundings very relaxing, with lots of greenery and kept very clean! Staff is exceptionally polite and always smiling! Food is basic but sufficiently varied! Price is very reasonable! Location is perfect, right by the pine trees called “pishat e buta” which is a landmark in the area! The beach is 1 minute walking distance! I am only giving it a 4 star because wifi connection is poor in the rooms! Also it would be good to label the food in the buffet area so you know what you’re getting! However overall it was great!
My family and I stayed at Sandy Beach Resort for a week and we had an excellent time. Very nice hotel, spacious rooms,3 nice pools, kids had a lot of fun swimming. The food and staff were outstanding. Every dish was different, delicious, and served with class. We are looking forward to coming back again.
I’ve been in Sandy beach resort with my family for 1 night and everything was fantastic. The staff at the restaurant and reception was friendly and polite, complying with all our requests. The indoor pool was warm and the restaurant very good, the room quiet and spacious.