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Ibis Budget Cergy Pierrelaye

Traveler (1)
Room & Suite (12)
Dining (6)


Property amenities
Free High Speed Internet (WiFi)
Wheelchair access
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14, Ile de France 95480 ZA La Porte Ouest, 95480 Pierrelaye France
Getting there
Charles De Gaulle Airport19 mi
Orly Field23 mi
Pierrelaye13 min
Pierrelaye13 min
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1Room tip
Traveler rating
  • 10
  • 48
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  • 38
  • 37
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We were lucky to find this place because the address was just the name of a highway. My sat nav did not like that. We were driving around strange french roads clueless late at night with not a soul to ask except a lady of the night and her clients. Not ideal. Luckily managed to
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Review collected in partnership with Ibis Hotels
We had a terrible night. All the rooms had strong tabaco smell, even the non-smoking ones. A lot of noise during all night with people getting in and out. Outside with a strong feeling of unsecurity. We left the hotel in the firts hours of the day even we had one more night
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Review collected in partnership with Accorhotels.com
Response from EHPIERRELAYE, Responsable commercial at Ibis Budget Cergy Pierrelaye
Responded Oct 18, 2016
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Cergy Pierrelaye. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. La direction
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I've been here before when unable to use Cergy st christophe, as a hotel its actually better internally than Cergy with modern rooms, the building itelf is ok, but it feels that its in an industrial part of an area thats quite hard to find off the complicated motorway network
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Review collected in partnership with Accorhotels.com
Response from EHPIERRELAYE, Directeur général at Ibis Budget Cergy Pierrelaye
Responded Feb 9, 2016
Sir, Thank you for taking the time to share your thoughts. Although we would have preferred that your experience was more pleasant, your feedback and impressions are very important to us because they help us to improve our services every day. The satisfaction of our customers is our priority, but apparently we have not succeeded this time. If you give us the opportunity to regain your trust, we will be pleased to offer our customers the best welcome every day. Kindly accept, Sir, our best wishes.
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Spent one night here during a student trip. The rooms were clean, which I appreciated. I found the staff really friendly too. The breakfast was not that good, but price-worthy I guess. Wifi was available, and worked OK.
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The hotel staff receptionist was very welcoming and helpful. We were concerend when we got to the hotel as the area it was situated in appeared very seedy and the police were in the hotel. The hotel staff assured us the police came by every hour!! There was some sort of club
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$38 - $74 (Based on Average Rates for a Standard Room)
Etap Hotel Cergy Pierrelaye
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