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Holiday Inn Express Liverpool-Knowsley

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Holiday Inn Express Liverpool-Knowsley
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313 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Kuwait
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel was booked for us by a third party as we were going to a wedding in the area. I read the TA reviews beforehand and my expectations were not high. However, I have to say that our one night stay was fine. This hotel does what it says on the tin. It is a pit stop and it... More 

Helpful?
Thank millyomuk
Nottinghamshire
Level Contributor
111 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for one night for work. The receptionist was really helpful and friendly, rooms were clean and spacious. Breakfast was as expected, included hot options which was a surprise. Would stay again if in the area as very reasonably priced.

Helpful?
Thank KezraB
Petham, United Kingdom
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Staff were friendly upon check in, but the hotel itself was very tired looking and in need of a bit of attention. It's located on an industrial estate so not the most glam surroundings, but handy for where I was working. Sadly a rude 4am awakening by the fire alarm and didn't know if I needed to evacuate or not.... More 

Helpful?
Thank Stephen B
1 review
2 of 5 stars Reviewed 1 week ago via mobile

staff are lovely once you done a few times at first they seem abit abrupt and rude. rooms are filthy bedding doesn't get changed only made, I arrived on the Sunday and on the Thursday night I found a dried up contact lense meaning the floor hadn't been hoovered since the people before me! Ew! Shower has hairs all over... More 

Helpful?
Thank Kelsea L
Camberley, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our choice of hotel when we come for a visit . Staff are always cheerful, helpful, rooms are always clean, towels are lovely and huge, think they may have changed the pillows, very bouncy and lovely. Rooms very well insulated, fans provided for the heat (we needed it this weekend) Iron and Ironing boards available, Breakfast usually sausage , beans... More 

Helpful?
Thank a30lizr
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Thank you for taking the time to leave your feedback regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us. I will make sure to pass on all of your lovely comments to all the staffs hear at the hotel. We hope you can visit again in the near future. Kind Regards... More 

London
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Normally when you stay at Holiday Inn you would expect a fairly decent standard. So I checked in and went to my room. As I opened the door I saw this piece of paper on the floor, picked it up and on the lines of no water due to unforeseen circumstances but will be fine by 5pm. I checked in... More 

Helpful?
Thank London325i
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello London325 Thank you for taking the time to leave your comments .We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a really nice stay. I stayed every Tuesday for 8 weeks. When I had small problems, staff sorted straight away and i ask to be in the same room and most of the weeks I was there. I thought the good was over priced for what you got but that's the company and I got mine free. Free coffee... More 

Helpful?
Thank Patsy W
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Patsy Thank you for leaving your kind comments regarding your time hear. We hope to see you again in the near future Kind Regards Joe More 

Northamptonshire, United Kingdom
1 review
1 of 5 stars Reviewed July 18, 2016 via mobile

All was good in reception as we arrived - helpful and friendly staff. However, my parents were served dinner and yet I was left waiting - turns out my dinner order was forgotten, with the excuse that the usual chef was off ill - but how does that make you write down the order wrong? There had already been a... More 

Helpful?
Thank Hannah120790
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Hannah Thank you for your candid review. We apologize that your recent stay did not meet expectations and also want to apologize for the mix up during dinner service as this is not up to our usual standards. We appreciate your comments and will share these with our team so that we can continue to improve our services. We... More 

Nottingham, United Kingdom
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed July 17, 2016

was very much budget hotel the foyer was used for people who were having driver awareness courses, i found this rather common and ment could not sit in seats.the foyer.room was basic was clean and tidy maid service every day,one thing was soooooo hot in room i wouldnt like to stay here if we ever got a summer lol.the breakfast... More 

Helpful?
Thank des k
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Des K Thank you for your candid review. We are sorry to hear that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can... More 

Liverpool, United Kingdom
2 reviews
4 of 5 stars Reviewed July 16, 2016 via mobile

The staff are extremely helpful and cheerful, I was very impressed by their attitude. Rooms are comfortable and clean Despite being near a main road the traffic noise can't be heard. Menu is limited and simple

Helpful?
Thank nicksa48
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Nicksa48 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Joe More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Location: United Kingdom > England > Merseyside > Knowsley
Price Range: $79 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley
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