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Comfort Inn & Suites Levittown

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Del Valle Ave 1829 Levittown, Toa Baja 00949-3908 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (147)
360
Panoramas (12)
Room & Suite (171)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn & Suites Levittown
Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Toa Baja
Location
Cleanliness
Service
Value

Comfort Inn & Suites Levittown is an excellent choice for travelers visiting Toa Baja, offering many helpful amenities designed to enhance your stay.

You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Toa Baja Comfort Inn offers guests free wifi.

Plus, Comfort Inn Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Travelers looking to enjoy some shrimp can head to Campomar Hotel & Restaurant. Otherwise, you may want to check out an Asian restaurant such as Daikiya.

Enjoy your stay in Toa Baja!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Water sport equipment rentals
Kids stay free
Children's television networks
Parking
Wifi
Pool / beach towels
Outdoor pool
Poolside bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Vending machine
Windsurfing
Bicycle tours
Billiards
Karaoke
Nightclub / DJ
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
Spa
Solarium
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Private check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Private balcony
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish

Location

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318Reviews31Q+A61Room tips
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M&R2018 wrote a review Dec 2019
San Juan, Puerto Rico8 contributions3 helpful votes
Although the room was big and clean and the view of the beach was amazing, the stay was not pleasant at all. We acquired an offer to stay in the hotel, the first photograph in the front page of the online offer was of a suite (see image). Before purchasing it I called and confirmed it was the suite, and was told to book quickly because rooms were running out for our date of preference. When booking I was told that the suite was an upgrade and that we would have to pay over $80 in order to book it. After a long conversation with the manager, and them blaming the advertising company responsible for putting up the wrong photograph of the suite, they went and gave us the upgrade free of charge. On the check-in day, front desk staff, who appeared to be very friendly with everyone they attended, once our account and room number was identified their attitude and service completely changed for the worst, missed treated, their tone of voice changed from friendly to seriously, rough and cold. Although my wife and I did not care, we just wanted to enjoy our stay and rest but the subsequent days got worst through rough and bad customer service from the entire staff. The hotel has a policy that complimentary breakfast could not be taken up to the room, we understood. Unfortunately, both my wife and I had allergies and she suffered an asthma attack (had to go to the nearest pharmacy to purchase an asthma nebulizer and meds), do to the fact that all the pillows were stuffed with feathers. As front desk offered us two comforts to put in bulk to use as pillows, we were brought bed sheets in stead which was the same as nothing, and later, with much difficulty we achieved to get the two comforters as promised. Going back to the breakfast, I kindly told front desk the situation and asked if I could take food up to the room for mu wife and I was authorized by them. After getting breakfast for the both of us and I was walking toward the elevator, both front desk employees pointed at me and started laughing. I ignored them and left, all my wife and I wanted was to rest have peace. The next day, before noon, and before check-out, I went to get coffee, there was no milk nor creamer for it. I kindly went to front desk to ask for creamer or milk, and I was the center of bullying by both employees for the following reason: one asked me what I meant by saying milk cream, in a laughing matter, and the other employee was laughing too. I kindly and patiently explained that all I wanted was milk or creamer for the coffee. One of the two employees got mad and told me to go outside, get in the door labeled Employee's Only, to see if the dinning room was open and the to check if there was any milk or creamer left (note: although the dinning room access from the lobby was closed because it was a few minutes passed closing time, inside there were a bunch of employees eating and having a great time, and there were still two or three guest finishing their breakfasts). This was beyond humiliating for my wife and I, all we wanted was to rest and we get this atomic bomb. All of this is a big shame, because although the hotel was beautiful, rooms were big and super clean, wonderful beach view, and best of all it was extremely affordable, the purposely coordinated degrading customer service gave us no other choice than to unfortunately decide to never return again in spite of all the virtues the hotel has with exception of the disrespectful and rude staff in it's entirety. In addition, on our first day we were welcomed in the room by a big roach, we simply killed it, flushed it and didn't even bother to complain about it.
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Date of stay: November 2019Trip type: Traveled with family
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Lizette wrote a review Sep 2019
2 contributions
I do not recommend this hotel, it is not the same as seen in the photos shown online. The first thing that is next to it is a ruined building, the neighborhood is not a safe place. The room had a terrible bad smell, and the bathroom is small and dirty with moldy stains on the wall and the floor. If you go to the rooms you have to walk down a corridor around the hotel, which gets wet when it raining, leaving the slippery floor as it happened that day. We had not entered our luggage to the hotel and immediately we went to the reception, after seeing the bad condition, to cancel our stay of one week, but they refused to return the money. The treatment received by the reception staff was appalling, a manager did not want to receive us and listen to our complaint. We had to go and look for another hotel because it was not suitable to stay, both for health and safety.
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Date of stay: September 2019
Cleanliness
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Response from BrendaBauzo, Front Office Manager at Comfort Inn & Suites Levittown
Responded Oct 22, 2019
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.
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ms_smith1c wrote a review May 2019
Phoenix, Arizona6 contributions
So I have waited for months for another trip to one of my favorite Islands, and being there a few times I figured I should stay somewhere different as in not in San Juan, or Carolina. That was a huge mistake the staff was very nice but it took them 2 days to change my room even though I asked as soon as I came in. The pool was dirty and always filled with kids and I didn’t see a filtration pump . The food was subpar and I will say I will never go to that side of the Island again 😩
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Date of stay: May 2019Trip type: Traveled as a couple
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jeffandjayme08 wrote a review May 2019
Oak Park, Illinois68 contributions15 helpful votes
+1
This hotel is not worth the money we paid to stay here. From check in where the guy checking us in did not smile and looked like he did not want to be there, to the dirty rooms everything was not up to the normal Choice Hotel standards. The lamps in our room were so gross and when I addressed the issue I was told there is no other room for us to be moved to. It took forever to get an elevator because they were having some event for ROTC at the hotel. We would never stay here again.
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Date of stay: May 2019
Location
Cleanliness
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Trip type: Traveled with family
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Stu C wrote a review May 2019
8 contributions2 helpful votes
Prices for hotels in the tourist areas of San Juan are way too high for me. So when we went to San Juan to catch a cruise ship, I ventured west of the city, to the suburb of Levittown, where I found the Comfort Inn and Suites. We were warmly welcomed by the splendid front desk staff, and because we arrived early, they arranged to store our bags until our room was ready. The room itself was clean and comfortable. Across the highway from the hotel is a broad, sandy beach facing the harbor. It is not staffed with lifeguards or cleanup workers, which I think is because the region is still very much in recovery mode after the twin hurricanes two years ago. The hotel does not have a restaurant except for the free breakfast, but it does have a wonderful little bar by the pool, called Dunas. I stopped in for a drink and the effect was so magical that I might have mistaken it for the south Pacific! Yes, I ordered another drink! On checkout, we discovered that we had left some items behind. Once again the staff came to our rescue, mailing the items to our home. Thank you so much! I would recommend this hotel to anyone staying in the area, especially if you have a rental car to get back and forth to San Juan. (Taxi fares are quite high.) And you just can't beat the warm welcome and friendly service!
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Date of stay: April 2019Trip type: Traveled with friends
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PRICE RANGE
$116 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel san juan, comfort inn and suites, comfort inn toa baja, toa baja comfort inn
LOCATION
CaribbeanPuerto RicoToa Baja
NUMBER OF ROOMS
60
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Frequently Asked Questions about Comfort Inn & Suites Levittown
What are some of the property amenities at Comfort Inn & Suites Levittown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn & Suites Levittown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites Levittown?
Guests can enjoy free breakfast, a poolside bar, and complimentary tea during their stay.
Is parking available at Comfort Inn & Suites Levittown?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Levittown?
Conveniently located restaurants include El Kampestre, La Cucina Italiana di Franco e Gemma, and Cano's Pizza Palace.
Are there opportunities to exercise at Comfort Inn & Suites Levittown?
Yes, guests have access to a pool during their stay.
Are pets allowed at Comfort Inn & Suites Levittown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites Levittown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Comfort Inn & Suites Levittown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Inn & Suites Levittown?
Many travelers enjoy visiting Old San Juan (4.3 miles), Castillo San Felipe del Morro (4.0 miles), and San Juan National Historic Site (4.9 miles).
Does Comfort Inn & Suites Levittown have any great views?
Yes, guests often enjoy the ocean view available here.