Certificate of Excellence 
2 reviews
stayed here for 3 days with a friend from work from the time we checked in on friday we had great attentive services..Rachel was very friendly and when i called prior to coming very kind with all my questions but i was most impressed with Alex he didnt hesitate to help with our bags coming and going and took care...
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Thank izzy g
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Contributor
149 reviews
30 hotel reviews
80 helpful votes
This was a nice overnight stop on our way around the island.
Not much in the area, but the ocean is right across the street.
The check in was fast and front desk suggested a great restaurant down the street in the heart of this small uneventful town.
Breakfast is average. Waffles, yogurt, cereal etc. There was a female staff...
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Thank loisp9154
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Contributor
79 reviews
19 hotel reviews
17 helpful votes
Where should I start. I and at diamond level with this chain and this is without a doubt the absolute worse Choice Hotel I have ever stayed at. So I booked a room with 2 queen beds for 4 adults about 2 months before arriving. I arrive at the hotel to check in about 9:30 PM. After about 10 minutes,...
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Thank Steve M
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Dear Steve,
My sincerest apologies regarding your experience at our hotel. All that you have mentioned is definitely not indicative of our hotel standards. We appreciate your feedback as it helps us to continuously improve our facilities and service.
Because you are a Choice Diamond member, our front desk agent was attempting to show appreciation by upgrading you to a...
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Contributor
3 reviews
Me and my partner stayed here for four days and it was nice, the size of the room did came up as a surprise to us, since they're kind of small, but my real issue was with the bathroom, it was very narrow and the shower never had any hot water. Something great about this hotel was the breakfast, very...
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Thank Yazz T
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Thank you for your review. We really appreciate feedback as it helps us to continuously improve our facilities and service. Our apologies for failing to exceed your expectations. Maybe on your next stay with us, you would prefer a our super spacious suite. We would have been more than happy to switch your room to ensure you were comfortable with...
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Contributor
23 reviews
8 hotel reviews
4 helpful votes
This is small hotel but clean. The room is small size and the bath too the bed was comfortable,tv plasma.They have free breafast was so delicious that the best thing this hotel have. This hotel is in Toa Baja no closed to San Juan maybe like 15 min in car
Thank Morena1980
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Thank you for taking the time to leave a review regarding your recent stay. We are pleased to know that you had restful sleep in our comfy bed and that you really enjoyed the delicious breakfast! It was a pleasure having you and hope to see you again.
Thank you,
Vivica Pardo
Front Office Manager
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Contributor
3 reviews
1 helpful vote
The room cozy, clean, and neat. The view of the ocean fantastic. Cleaning personal and front desk were welcoming and polite. The general manager of events coordinator was extra especial putting flower petals and wine in the bed. Extra clean towels always available. Break fast was great available in a really comfortable time from 7am to 10am. It is a...
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Thank Deborah C
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Thank you for your very kind review regarding your recent stay at our hotel! It is always very encouraging for our team to receive such positive feedback. We take pride in our facilities, our service & treating each guest like family. We hope to see you the next time you are in the area. Thank you for your business!
Vivica...
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1 review
The location of the hotel was perfect to the beach, restaurants and shops. The staff was friendly and eager to help in anyway they could and made you feel welcome. My room was clean and smelled fresh. The beds were comfortable and able to rest comfortably after a long adventures day. Breakfast was served in the morning down stair and...
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Thank jgomez325
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Thank you for such kind feedback! It is always a pleasure to know that our guests truly enjoyed their stay. We look forward to seeing you again next year!
Sincerely,
Vivica Pardo
Front Office Manager
Comfort Inn & Suites
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Contributor
110 reviews
46 hotel reviews
50 helpful votes
We stayed for 4 nights prior to a cruise. FYI, this hotel is not close to the cruise ports or Old San Juan. We mainly selected it because the rate was still reasonable for the Easter holidays. If you want to visit Old San Juan from that part of the area, just take the ferry from Catano, which is a...
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Thank Ump22
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Thank you for choosing to stay with us! Thank you for taking the time to leave feedback regarding your recent stay at our hotel. We are glad to know that there were plenty of things you did enjoy about your stay. I have reported the info regarding the a/c noise and the room door not being securely closed to maintenance...
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1 review
Great place to enjoy this summer. Greatest foods, beaches, pool, service etc. Great prices. Come and enjoy. I really enjoy the services they provided and the Ocean View is AMAZING!!!! from their suites.
Thank Lisandro L
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Thank you!! It is always a pleasure to receive such great feedback. This definitely serves as encouragement for the entire hotel staff to continue giving their best to ensure each of our guests has an awesome stay. It was a pleasure serving you and look forward to seeing you again.
Sincerely,
Vivica Pardo
Front Desk Manager
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2 reviews
4 helpful votes
The team members were very pleasant. The continental breakfast had a nice variety of food to choose from and the accommodations were very clean. I was very disappointed with the room. It was not what was presented on the web site. It is not beach side at all. Our room overlooked the pool area and there were no chairs on...
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Thank Uca5622
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Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations in regards to your room. Some of our rooms do offer ocean views. However, we are not a beach front hotel because we are not...
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Updating Map... |
6.2 mi away
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3.6 mi away
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7.9 mi away
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7.0 mi away
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7.0 mi away
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19.4 mi away
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Free High Speed Internet ( WiFi )
Pool
Spa
Free Breakfast
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
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Uca5622, Jun 6, 2016
K7035BAjosel, Mar 9, 2016
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