Rooms are small-sized and clean- good air conditioning though. The staff is kind and friendly. The breakfast buffet was a good start of the day (although some odd choices). We ate at the hotel's restaurant one evening and while the food was good, the timing was eternal. More than an hour for some salads and beef. Overall recommended if planning a stay in Kasese.
I've been coming to Kasese at least once a year for 12 years for a project I lead, and I've stayed in all the options -- this is far and away the best. Clean, friendly staff, good food, efficient service, comfortable, great value for the money. It's not a fancy safari lodge (nor is it priced like one!) but it's head and shoulders above most similar hotels. I particularly appreciate the helpful staff. When we stayed in April we also hosted a function for our project and it was literally the first time in a dozen years in the area that the food was ready when we'd ordered it, the room was beautiful and the staff super helpful. And we had a dj and danced -- what more could you ask for! Thanks everyone!
As a young tour operator starting having a little experience on how to handle clients, I called asking for prices for tour operators rates but trust me the lady with the reception phone didn't have information about the property and handed me over to the manager on phone unfortunately the manager who should be on top of everything couldn't help me .the owner need to look for vibrant persons who can be in top management .i then contacted Global hotel and was able to help me ..
I did not stay at the Sandton Hotel, but I did eat here! I appreciate those passing through Kasese for safari visits or doing voluntary work may be looking for somewhere within their comfort zones to eat. The Sandton is my to-go place in Kasese, especially their pancakes are amazing! Deffo recommend
Sandton hotel is located in the city centre of kasese, right in the middle of the town opposite stanbic bank and supermarket very accessible, the service is great, the rooms are affordable ,clean and good amenities, its worth checking out