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Hotel Kia Ora Resort & Spa

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690 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Montreal, Quebec, Canada
Level Contributor
147 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a beautiful hotel on one of the most lovely and fish-filled lagoons in the world. We were able to snorkel right in front of the bungalows and there were many fish and many species of fish. Each bungalow on the beach side had a hot tub on the deck, which was cleaned and maintained daily. We kept it... More 

Helpful?
Thank jeanlf
London, England, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The upgrade was a big success - facilities are excellent. Sebastien and Jean Michel and gracious hosts at the restaurant - we had lunch there at least 5 times after diving. The Wednesday night Polynesian show is unmissable - lots of local kids take part and it's really special. Also the bar ladies are engaging and witty - my husband... More 

Helpful?
Thank Natasha M
Yokohama, Japan
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

タヒチ旅行を計画をしたときに、ボラボラ島のホテルは老朽化が進んでいるという情報を得て、海が綺麗そうだったこともあり、星野リゾートが経営するこのホテルを選びました。 海や部屋からの眺望はきれいでしたが、ホテルの質がとても悪いことに驚き、呆れました。星野リゾートというブランドを信じた自分が愚かでした。外国の方が書いた口コミまで丁寧に読んでから決めればよかったと大変後悔しています。 部屋(ビーチスイートバンガロー18)では ●WiFiはつながらない ●コテージのすき間が多く、虫がたくさんいる ●クローゼットの中、部屋の至る所にクモの巣がある ●屋根がすき間だらけで、大量のウッドチップが火山灰のように1日中降ってくる(喘息発作を起こすのではないかと不安になった) ●備品がほこりだらけ、天井のファンを回すとほこりやゴミが落ちてくる ●便器に前泊者の汚物が付着 ●バンガローの前を頻繁に他人が行き来して、プライバシーがない ●バンガロー周辺を放し飼いの犬がうろつき、糞や尿があちこちに散乱、一晩中吠えるのでうるさくて眠れない ●制御の効かないジャグジーのモーター音が一日中うるさい ●近所のウクレレの音が深夜までうるさい ●お湯が出なかったり、出てもすぐ出なくなる、排水溝が詰まって流れない ●エアコンの故障を放置(ごまかすために温度調節窓に付せんが貼られていた) サービス面では ●ハウスキーピングの時間がまちまちで、日中部屋を十分に利用できない ●言わないと床の掃除をしない、水場は軽く流すだけで汚れていても無視 ●大量のウッドチップが枕カバーやシーツ・布団に堆積していても無視、どんなに汚れていても申し出なければリネン類は交換してくれない ●タオル類がいつも宿泊人数より少ない、全くないことも(3回位催促しないとそろわない) ●部屋のコーヒーカップ類がひどく汚れている(ハウスキーピングがバンガロー入口の足を洗う蛇口で軽くすすいで戻しているのを目撃) ●レストランやバーでしばしば注文と違う料理、飲み物が出てくる(オーダーが間違っていなかったことは伝票で確認済) ●レストランでキープしたボトルワインをスタッフが紛失、何度も説明を求めたが「忙しい」と1時間以上無視され、食事が終わってから「ない」と一言だけ言われた ●フロントはしばしば”OK"と返事したリクエストを無視する(忘れてしまう?) ●夕方シャワーのお湯が出なくなった際も修理に時間がかかり、他室のシャワーを案内すると言いながら迎えには来ず、プールで濡れた体が冷えて家族で風邪をひきそうになった ●フロントとレストラン位は英語が通じるが、ハウスキーピングなどコテージ周りのことをやっているスタッフはフランス語のみで英語が全くわからない人が多い まだまだ細かいことは色々ありますが、きりがありません。 毎日散々な目に遭ってホテルのスタッフを信用できなくなり、チェックアウト前夜に請求書と伝票の事前確認をさせてほしいとお願いしました。1回は断られましたがしつこく言ったところ1時間後に出してくれました。明細はフランス語で書かれており分かりにくかったのですが、税金が二重に請求されていました。がく然としました。当日出発前の忙しいチェックアウト時だったら気づかなかったかもしれません。思い出すのもおぞましい最悪のリゾートでした。 帰国してからトリップアドバイザーのレビューを英語やフランス語も含めてじっくり読み返してみたところ、似たような経験をされた方が複数いることを知り、調査不足だったことを反省しました。次の旅行の糧にしたいと思います。 タヒチはもう行きません。他の星野リゾートを利用することもないでしょう。 Hoshino Resorts Hotel Kia Ora is the worst resort we've ever stayed at. Room was so dirty. Wood chips fell like snow from the ceiling. There were spider webs everywhere.... More 

Helpful?
1 Thank xxhsy657
Bologna, Italy
Level Contributor
113 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Rangiroa is a quite remote place with not so much to do except sun sea and marine life. The hotel is on a nice beach with cristal clear water and sailing boat all around ( so not so secluded). Rooms are nice with private patio an jacuzzi right on the beach ( but there's not so much privacy, indeed). Terrific... More 

Helpful?
Thank butterfly067Italy
Rotterdam, The Netherlands
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had to get used to this place at first, is feels a bit as a 'group destination', maybe because of black boards in the lobby announcing events of the day (dance in the restaurants, lagoon trips, etc.). But once in our over water bungalow we start liking the place, especially as you can not be closer to great diving... More 

Helpful?
Thank Alicia v
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at Kia Ora as part our honeymoon and loved it for a few reasons: - it is a big hotel which doesn't feel like one. The grounds and beaches are gorgeous and the rooms are spacious, very well taken care of and equipped. It is beautiful but very laid back and not pretentious at all. -the restaurant has... More 

Helpful?
1 Thank Milena B
Orlando, FL
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 24, 2016

I wanted to find a balance between perfect scuba diving and a very nice resort and this fit the bill in every way. I knew coming in it would not be a full 5 star resort as you would find in Hawaii, but then we got exactly what we came for. Beautiful surroundings, great diving, beautiful location good service and... More 

Helpful?
1 Thank OrlandoTraveler11
St. Petersburg, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2016

we hit Moorea, Bora Bora and Rangiora. We did Rangi to dive which was pretty awesome but very weather dependent. The Kia Ora is likely the best location to stay on the island/atol. This is a remote location !! so be prepared for that, it is why we went for a few days and we enjoyed it. I got out... More 

Helpful?
Thank JJsurgmd
California
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

The location, beach, rooms and diving are amazing. Our villa is the best hotel room I've ever had. However, we suffered greatly from lack of quality and reasonably priced food. First, the restaurant is open for only limited hours and it is the only option. Not even candy bars, mini bar items or bar snacks are available. For breakfast, the... More 

Helpful?
5 Thank CAFamilyOf5
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 11, 2016

If you are traveling to Rangiroa and debating on an overwater bungalow, villa, or beach bungalow, go with the the beach bungalow (save the overwater bungalow for Bora Bora). It is only a few steps from the water and the view is amazing! Thank you Beach Bum Vacation, specifically Carey Driscoll, for recommending this particular island and resort for us.... More 

Helpful?
11 Thank Carin N
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Rangiroa, a huge atoll lying in the middle of the Pacific among the French Polynesian archipelagos, owns one of the most beautiful hotels, the Hotel Kia Ora Resort & Spa. The resort has settled 60 bungalows among tropical gardens and white sand beach. Staying at this outstanding resort is a unique experience as per its idyllic location on the north coast of Rangiroa, between two reef passes outlined by the beautiful lagoon. Our exceptional hospitality will make your stay absolutely unforgettable. ... more   less 

Additional Information about Hotel Kia Ora Resort & Spa

Address: B.P. 198, Avatoru 98775, French Polynesia
Location: French Polynesia > Tuamotu Archipelago > Rangiroa > Avatoru
Price Range: $391 - $1,065 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Kia Ora Resort & Spa 4.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hotel Kia Ora Rangiroa
Hotel Kia Ora Resort And Spa
Kia Ora Rangiroa
Kia Ora Hotel
Hotel Kia Ora Resort & Spa French Polynesia/Avatoru
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