We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

NH Collection Monterrey

Certificate of Excellence
Hotel website
Hotel deals
Av Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Special Offer
SUMMER FREE-DOM
Book on TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
NH Collection Monterrey
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

463 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 121: English reviews
Cuernavaca, Mexico
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent two nights at this fabulous hotel, when in Monterrey for business. Service was awesome, breakfast buffet even more so. Rooms are spacious, clean and modern. Wifi works very well and is complimentary. I will definitely stay here next time I come. It is built connected to a shopping mall, so there are a good amount of restaurants, fast food... More 

Helpful?
Thank PeoLekare
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is located next to a mall, which is a pretty convenient location. The hotel definitely shows some age. The suite we stayed at had a busted safe. There were some stain on the sheet (seems like rust), and an empty beer can in the mini-bar. Since this was my first time in Mexico, so I didn't know what to... More 

Helpful?
Thank Ruizhi L
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

When we checked out the rate was wrong (2x what it should be) and they put a long list of room service charges on our bill from dates we weren't even in the room. I had the pleasure of spending 30 minutes with the front desk at 6am to fix all these issues. Otherwise the room and stay were fine.

Helpful?
Thank Troy P
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Troy: Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to... More 

Biella, Italy
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was there for a business trip, nice to have the shopping area almost inside the hotel (one complex which includes shopping center and NH hotel). Not all the reception agents speak English, the business center is ok, the room are spacious and modern, breakfast really need improvements and some air pumps because I felt the food smell even if... More 

Helpful?
Thank Robertina7
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ms. Robertina Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Boca Raton, Florida
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beds were small, bathroom was dirty/ old/ mold. The only positive is it's connected to a mall. Service was very slow as well checking out. No air in the hallways which made it very hot. I will find another hotel next time.

Helpful?
Thank 7continents1972
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet... More 

Clear, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I cut my 14 day stay down to 4 days. Key card machine was not functional upon check in. This was day 3 it wasnt working. Bell crew was patient and polite, but had to take you to your room, every time, to the gym or back to your room after meals. This ment a wait of a minute or... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Todd L
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Todd Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us . Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able... More 

Miami, Florida, United States
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 1 night on June 24. Was in Monterrey on a business trip. Hotel is next a very nice shopping mall, with various options for food, in addition to the food offered by the hotel. Lobby area superb. Got a room on the 10th floor with a spectacular view to the mountains...breathtaking! Room was very clean,... More 

Helpful?
Thank Pablo P
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Pablo Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was very comfortable and quiet. Most importantly, it was clean and fresh. The staff were courteous and helpful. I would definitely stay there again if the need arose. Most convenient was the easy access to the Mall and other restaurants located nearby. The breakfast buffet was outstanding.

Helpful?
Thank Charlotte M
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ms. Charlotte: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Level Contributor
131 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 13, 2016

This is a very nice hotel with big and beautifl rooms conveniently located in a mall. Big bathroom, really big standard room, even corridors are really big. Excelent for shoping and business trips. The lobby is completely open to the mall (no doors so I do not know how it works on security issues.....). Noisy at night. Nobody is at... More 

Helpful?
Thank Sandra V
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ms. Sandra Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 2, 2016

I have to say its one of the best hotels I've stayed at simply because its innovative. The room is very updated, the bathroom was really cool and the beds were really comfortable. I ate at the restaurant there and it was really good food, I meant to go out to eat in Monterrey but being there for business only... More 

Helpful?
Thank Christian R
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Christian: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (58)
Viewed
Room/Suite (8)
Viewed
View from Room (6)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (2)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Room/Suite (6)
Viewed
Dining (4)
Viewed
Hotel & Grounds (11)
Viewed
Family/Play Areas (2)
Viewed
Business Center/Function Rooms (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near San Pedro Garza Garcia
1.6 mi away
Safi Royal Luxury Valle
Safi Royal Luxury Valle
#3 of 12 in San Pedro Garza Garcia
4.0 of 5 stars 226 reviews
4.1 mi away
Fiesta Inn Monterrey Tecnologico
2.9 mi away
Safi Royal Luxury Towers
Safi Royal Luxury Towers
#8 of 97 in Monterrey
4.0 of 5 stars 276 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Krystal Monterrey
Krystal Monterrey
#1 of 97 in Monterrey
4.0 of 5 stars 438 reviews
1.5 mi away
Camino Real Monterrey
Camino Real Monterrey
#4 of 12 in San Pedro Garza Garcia
3.5 of 5 stars 295 reviews
2.3 mi away
Fiesta Inn Monterrey Valle
Fiesta Inn Monterrey Valle
#2 of 12 in San Pedro Garza Garcia
4.0 of 5 stars 221 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Av Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $108 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, Priceline, Despegar.com, Travelocity and Odigeo so you can book your NH Collection Monterrey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
NH Collection Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#1 Luxury Hotel in San Pedro Garza Garcia
#1 Business Hotel in San Pedro Garza Garcia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay