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NH Collection Monterrey

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Av Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
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NH Collection Monterrey
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385 Reviews from our TripAdvisor Community

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Milwaukee, Wisconsin
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This place is a perfect stay !! Interconnected to shopping mall and various good restaurants like pf changs,California pizza kitchen .the mall almost has everything you wanted and a movie hall too .the breakfast in the hotel is great !so much of varieties !the only issue I saw was the gym is small and there were people always .otherwise this... More 

Helpful?
Thank Saravana P
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Saravana: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Davenport, Iowa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was large and comfortable. The locate is awesome since it's connected to a large mall. I'm not s big shopper but I took advantage of walking around vs staying in the room the entire time. Check In & Out was was fast and the staff is friendly/helpful. The breakfast buffet has plenty of variety and good quality food.... More 

Helpful?
Thank regime9
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

San Antonio, Texas
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The NH Hotel in Monterrey, Mexico is adjacent to a shopping mall with all the trendy shops every mall usually has. However the condition of the hotel is not pleasant. Anybody can walk in the hotel lobby which is open to the mall, some elevators need the use of a room key to operate, but we found that some just... More 

Helpful?
Thank ada d
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ada D.: Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to... More 

Guatemala City, Guatemala
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 4 nights at the NH while enrolling our son in the university. The hotel is adjacent to a shopping mall with nice stores and the location is central in the upscale San Pedro Garza Garcia area. Very convenient for restaurants and shopping, as well as the university, Tec de Monterrey. The staff is helpful, the rooms are clean,... More 

Helpful?
Thank Jhawk69
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed December 6, 2015

This Hotel should have Noise Cancelling Windows, Walls and door.. You can hear everything, everywhere at anytime. 24 hours a day the street noisy comes from the window, during the night, bars around the hotel play music even not that loud you can hear inside your brain. Other guests when walking you can hear from the wall from above, bellow... More 

Helpful?
Thank baggiorodx
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all.... More 

Barcelona, Spain
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 24, 2015

I stayed there 3 days to attend a wedding. The hotel is nice and well located within a mall, which makes it handy if you need last minute shopping, or in my case, also hairdresser . Breakfast buffet is really good. Other meals you probably choose better and more fancy options in the area around. Attention is really good, as... More 

Helpful?
Thank Liliana_LuceroG
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimada Srita. Liliana: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed November 17, 2015

I used to live in Monterrey, plus I've been going back on business and to visit friends more or less constantly ever since we moved away, and as a result a lot of people I know ask me where to stay. So, I thought I might as well post my thoughts here. I'm posting this under NH because overall I... More 

Helpful?
Thank Luke B
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Betts Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Mexico City, Mexico
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 13, 2015

Hotel is in a good location in San Pedro, at the other side of Monterrey within a shopping center. It is about time to refurbish the rooms, specially the bathrooms as inventory is very old. Attention of personal could be better as they do not go the extra mile

Helpful?
Thank Andres E
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimado Sr. Andres: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro... More 

Toronto, Ontario, Canada
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

Simple, clean hotel in best part of greater Monterrey. I stayed here on a business trip and thought the location was very good and hotel very functional - but not spectacular. It's attached to the most high end mall in Monterrey and surrounded by many good restaurants and shops. The surrounding neighbourhood is supposed to be the most exclusive. With... More 

Helpful?
Thank icemanck
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimado Huesped: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro hotel.... More 

Mexico City, Mexico
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 2, 2015

The room was big with a great view. I asked room service for dinner and I had to wait a lot for the food and it wasn't that good. The amenities were basic but it seems that they refill some of them. They didn't have a seal o were proper filled with the lotions. That was definitively not a good... More 

Helpful?
Thank miris_miranda
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well... More 

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