We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Monterrey

Show Prices
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
NH Collection Monterrey
View Map
Add Photo Write a Review

492 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 126: English reviews
Troy, Michigan
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We went for our company committee there and is an excellent hotel. The hotel is beside a nice mall with many shops and restaurants. Very recommended. Just an improvement could be to have more decoration in some places

Helpful?
Thank Bolicheboliche
Austin, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

this was an excellent hotel. we stayed on the executive floor and man, was it worth every penny. for exec rooms, breakfast in the main restaurant is included, but there is also breakfast on the executive floor ... there are always soda/water/snacks out in the lobby area of the floor, but complimentary wine and heavier snack every weeknight. the gym... More 

Helpful?
Thank AliciaDiana
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Atlanta, Georgia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's 19 years that I'm visiting Monterrey for business and I'm still looking for the "perfect" hotel for my stay; the NH is a nice property in a prime area (San Pedro, practically all in one with El Palacio de Hierro mall) where you can get pretty much anywhere in 5 minutes Uber or take a stroll if you feel... More 

Helpful?
Thank Ccavaz67
Hong Kong,Hong Kong
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed August 8, 2016

I chose this hotel because it is located in the prestigious Palacio de Hierro Mall. I originally booked 14 nights but checked out 3 nights later. The rooms are spacious and modern but there is no real storage place to put or hang clothes away if you wish to unpack. In the room I got, there is a huge air... More 

Helpful?
Thank Lourdes B
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Miss. Lourdes B .: Hereby I wish to express a sincere apology for the inconvenience mentioned we wish on your next stay give us a second chance to regain their confidence. Please I want to be at your service in this way or call me to let me know the date of your next stay and serve you personally,... More 

La Floresta, Uruguay
Level Contributor
195 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

The hotel is very nice about an hour from the airport. It is modern, neat and clean. Service is excellent. Breakfast was excellent too. Rooms are spacious and clean. Service is very kind and attentive. Overall an excellent option to stay in Monterrey with a very nice view of the nearby Cumbres de Monterrey hill range.

Helpful?
Thank Eduardo S
Cuernavaca, Mexico
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 21, 2016

Spent two nights at this fabulous hotel, when in Monterrey for business. Service was awesome, breakfast buffet even more so. Rooms are spacious, clean and modern. Wifi works very well and is complimentary. I will definitely stay here next time I come. It is built connected to a shopping mall, so there are a good amount of restaurants, fast food... More 

Helpful?
1 Thank PeoLekare
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Chicago, Illinois
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 12, 2016

Hotel is located next to a mall, which is a pretty convenient location. The hotel definitely shows some age. The suite we stayed at had a busted safe. There were some stain on the sheet (seems like rust), and an empty beer can in the mini-bar. Since this was my first time in Mexico, so I didn't know what to... More 

Helpful?
Thank Ruizhi L
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well.... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 10, 2016 via mobile

When we checked out the rate was wrong (2x what it should be) and they put a long list of room service charges on our bill from dates we weren't even in the room. I had the pleasure of spending 30 minutes with the front desk at 6am to fix all these issues. Otherwise the room and stay were fine.

Helpful?
Thank Troy P
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Troy: Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to... More 

Biella, Italy
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 8, 2016

I was there for a business trip, nice to have the shopping area almost inside the hotel (one complex which includes shopping center and NH hotel). Not all the reception agents speak English, the business center is ok, the room are spacious and modern, breakfast really need improvements and some air pumps because I felt the food smell even if... More 

Helpful?
Thank Robertina7
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ms. Robertina Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as... More 

Boca Raton, Florida
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 8, 2016

Beds were small, bathroom was dirty/ old/ mold. The only positive is it's connected to a mall. Service was very slow as well checking out. No air in the hallways which made it very hot. I will find another hotel next time.

Helpful?
Thank 7continents1972
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (70)
Viewed
Room/Suite (8)
Viewed
View from Room (6)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (2)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (11)
Viewed
Family/Play Areas (2)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (4)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near San Pedro Garza Garcia
1.6 mi away
Safi Royal Luxury Valle
Safi Royal Luxury Valle
#3 of 12 in San Pedro Garza Garcia
4.0 of 5 stars 252 reviews
4.1 mi away
Fiesta Inn Monterrey Tecnologico
3.2 mi away
Krystal Monterrey
Krystal Monterrey
#1 of 96 in Monterrey
4.0 of 5 stars 447 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
Safi Royal Luxury Towers
Safi Royal Luxury Towers
#10 of 96 in Monterrey
4.0 of 5 stars 302 reviews
2.3 mi away
Fiesta Inn Monterrey Valle
Fiesta Inn Monterrey Valle
#2 of 12 in San Pedro Garza Garcia
4.0 of 5 stars 240 reviews
1.5 mi away
Camino Real Monterrey
Camino Real Monterrey
#5 of 12 in San Pedro Garza Garcia
3.5 of 5 stars 319 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Avenida Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $104 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, NHHotels, Odigeo, Travelocity, Expedia, Priceline and Hotwire so you can book your NH Collection Monterrey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
NH Collection Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#1 Business Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay