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I called a week in advance to request information about area and they would not help me with any info, including the concierge. I emailed them and they didn't reply. When we arrived I asked them about my email, and I requested the same info....More
1 Thank Carlos M
Response from Stefano K, Director General at Camino Real MonterreyResponded August 3, 2017
I have received the complaint for what happened durng your stay and We want to thank you for bringing to our attention the concern you had during your stay in our property.
As always guest feedback like yours is very important to us....More
Hotel is nice and located in a great area walking distance to lots of good restaurants and shopping. Service was very good. Room and bathroom were very spacious, bed and linens comfortable. Excellent wifi (paid) - free wifi is the slow version and TV, minibar,...More
Response from Stefano K, Director General at Camino Real MonterreyResponded July 24, 2017
Thank You very much for giving us your Feedback.
Feedback like your it´s very important.
Make us to improve our standards and guest satisfaction.
I personally will give the proper follow up.
Thank you again and hope to host you in a near...More
This is the place to stay if the Safi just doesn't do it for you anymore.
Fast checkin, 2 minute walk to the Embajada restaurant and right in THE place to be in Garcia Garcia
The amenities are great, rooms are clean and have everything...More
Response from Stefano K, Director General at Camino Real MonterreyResponded July 22, 2017
Dear Guest good morning
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
I hope to have you here with us in a near future.
The hotel is very clean, the rooms and other areas are relatively new and comfortable, good bed, quiet. It is next to a shopping mall, many options for dining. Very safe area. Breakfast in the hotel was excellent. Staff is very friendly. Internet works well.
Thank Mufasa D
Response from Stefano K, Director de Relaciones con Clientes at Camino Real MonterreyResponded July 22, 2017
Dear Guest, thank you for answering our survey of quality.
We are so happy that your stay is been pleasant.
We hope to be your host again in a near future.
Mr. Stefano Kirnbauer
This hotel is located within walking distance of the Plaza, which includes a number of stores for shopping and of course, restaurants! My room had two double beds, but the room was spacious nonetheless. I stayed on the 32nd floor, which had a view of...More
Response from stefano k, Director General at Camino Real MonterreyResponded June 30, 2017
Dear Guest, We’re sorry you about what you´ve pointed out in the Hotel survey.
Please accept my apologies.
We’ll work hard to fix the issue you experienced. Thanks for letting us know.
$122 - $212 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Spa Hotel in San Pedro Garza Garcia
#7 Business Hotel in San Pedro Garza Garcia
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Northern Mexico >
Nuevo Leon >
San Pedro Garza Garcia
Also Known As
Camino Real Monterrey Hotel San Pedro Garza Garcia ,
Camino Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon