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Camino Real Monterrey

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Camino Real Monterrey
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308 Reviews from our TripAdvisor Community

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Showing 155: English reviews
USA
Level Contributor
1,200 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 650 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding, the hotel is in a very exclusive area of the city of san pedro. Security is average not as much as the Safi accross the street, the rooms were clean but on the small size, windows with good views to the mountains and service very good, staff friendly and always helping you out. Reccomended.

Helpful?
Thank bryanmantezoni
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest good morning Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to have you here with us in a near future. Stefano Kirnbauer More 

Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Good location. Just an okay hotel that lacks character. I wanted to rent a business room but it has a CCTV so you have no privacy! Bizarre! Breakfast okay but not at a five stars hotel level. Staff are nice and helpful. Big quiet rooms with some good facilities. I've requested some pain killers but the concierge doesn't always work!... More 

Helpful?
Thank LuisBricksoul
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest, We’re sorry you about what you´ve pointed out in the Hotel survey. We’ll work hard to fix the issue you experienced. Thanks for letting us know. We do noy have to charge Taxi for something that we can find near by. Stefano Kirnbauer Area Director More 

Travelers are raving about these San Pedro Garza Garcia hotels

Seattle, Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Camino Real for 5 nights in July for business travel. Overall, I was very comfortable here. In contrast to other hotel stays, my floor was quiet and I was never aware of other people's noise around me even though there was a large conference going on during most of the week. The room was spacious, the bathroom... More 

Helpful?
Thank Hawks4Ever
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director More 

Level Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I try to stay at this location any time I am in the Monterrey area. It is close to many restaurants for dining and also very close for shopping. The rooms are clean and the staff is always friendly. They offer an in house restaurant and bar, along with room service if you decide to stay within the hotel.

Helpful?
Thank Michael B
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. thank for your comments. We hope to see you soon. Stefano Kirnbauer Regional Director More 

1 review
1 of 5 stars Reviewed July 20, 2016 via mobile

When i back to my room at night, my phone cell charger, my dirty clothes ( no laundry services requested ) and papers disappeared. No body give me an answer. I already check out. Every time I call the hotel they ask me agains for my cell phone, room number, etc. Horrible experience, and not a response according to rate... More 

Helpful?
Thank Edgar T
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. Can you be a bit more clear about that? I personally will give the proper follow up. Thank you again and hope to host you in a near future. Stefano Kirnbauer Area Director stefano.kirnbauer@caminoreal.com.mx More 

NJ USA
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 16, 2016

I liked the hotel. just spent two days there for work, and everything was handled very well. Its not 5 star luxury, but its definitely 4 star. rooms are well laid out with lots of outlets, comfortable bed and linen, and decent lighting. Bathroom has large and had funky red glass door. Would be my first choice for family option... More 

Helpful?
Thank mhunkster
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. I have read carefully your feed back Interesting and positive. I thank you very much for this. I hope to host you again in a near future Stefano Kirnbauer Area Director More 

Level Contributor
8 reviews
1 of 5 stars Reviewed July 10, 2016

I would never recommend this hotel to anyone. I came here after being recommended to this hotel by a friend who spoke of Camino Real as a high-ranking place with category and nice staff members. What I found once I visited the hotel was a complete opposite of what I had heard before. The hotel was housing an international band... More 

Helpful?
Thank Ana V
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Customer good morning. I appreciate your feedback, concerning your last stay at this beautiful Hotel, same that will take appropriate follow-up. I regret that there have been spots not filled your expectation. I thank you again for your patience and I hope to host you again as a distinguished guest. I am sure that your next visit will be... More 

Mexico City, Mexico
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 27, 2016

Camino Real Valle is a nice hotel with beautiful views and very well located. Its one of the bests Camino Real Hotels in Mexico. The breakfast was great and the dinner at Kyo Restaurant is great. A little bit expensive but nothing out of normal range. Near to the hotel is the Fiesta Plaza Mall with nice restaurants. The service... More 

Helpful?
Thank samuel_aiza
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest good morning Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope to have you here with us in a near future. Stefano Kirnbauer Area Director More 

Mexico City, Mexico
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 27, 2016

The hotel is pretty nice and in a great area which has grown a lot and super nice! However, I have NEVER asked for a room change, twice, and they never seemed to manage. When we arrived I mentioned we were members of their loyalty program, which he could care less. When we checked in they even asked if it... More 

Helpful?
Thank Veroagui
stefano k, Director General at Camino Real Monterrey, responded to this review

Dera Guest. Thank You very much for giving us your Feedback. Feedback like your it´s very important, make us to improve our standards and guest satisfaction. You absolutely right to be upset. Take care of our guest it is not an option!! I will give a serious follow up. Thank again for your patience, and comprehension. Regards. Stefano Kirnbauer Area... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 25, 2016 via mobile

The night before checking out, I was packing my stuff and realized my dirty laundry bag was gone. I talked to the receptionist whose advice was basically that I need to look for it harder. Not sure if my underwear was too sexy or smelled too good for the housekeeper. Nothing valuable but still annoying...

Helpful?
1 Thank Momotaro Z
stefano k, Director General at Camino Real Monterrey, responded to this review

Dear Guest. Thank You very much for giving us your Feedback on Trip advisor Feedback like your it´s very important. Make us to improve our standards and guest satisfaction. I personally will give the proper follow up. Dear Guest, our Room Division Manager, is telling me that your rope is in custody of the Hotel. Are you planning to came... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Camino Real account with Business Center, Droug Store, Pool, Gym , Spa , Bar , Meeting Rooms, Helipad, access Camino Real Club and Restaurants Bice Bistro and Kyo Grill. Our Schedule: Business Center and Droug Store Monday to Friday7:00 am - 10: 00 pm, Saturday and Sunday 09:00am to 17:00pm Bice Bisto Monday to Sunday 06:00 am - 1:00 am Kyo Grill Monday to Saturday 7:00 pm - 2:00 am Spa 8:30 am to 8:00 pm Pool 8:00 am to 8:00 pm Gym 6:00 am -11:00 pm The Hotel Camino Real is located in Valle Oriente , the most exclusive area of Monterrey where can perform tourist activities or business close to major attractions , for example by located steps from the Mall Plaza Fiesta San Agustin and Main Entrance a spacious outdoor area and terraces of restaurants Premium and Gourmet. Located just 20 minutes from Paseo Santa Lucia, 2.5 Km artificial lake . Also 12km south of Monterrey, is Chipinque , nature reserve, for walking , cycling practice , climbing, Free Flight , with a spectacular view. ... more   less 

Additional Information about Camino Real Monterrey

Address: Avenida Diego Rivera 2492, San Pedro Garza Garcia, Monterrey 66200, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $139 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Monterrey 3.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Camino Real Monterrey Hotel San Pedro Garza Garcia
Camino Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Hotel Style:
#7 Business Hotel in San Pedro Garza Garcia
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