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Comfort Inn Monterrey Valle

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Comfort Inn Monterrey Valle
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90 Reviews from our TripAdvisor Community

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Showing 23: English reviews
1 review
1 of 5 stars Reviewed July 19, 2016 via mobile

Arrived in the evening the hallways without A/C, hot, they actually have windows on upper level floors that are open. The bathroom doesn't have a ventilation system other than another window that opens to a corridor of other windows. If you are not worried about parking, we'll now add that to another inconvenience of this hotel because you will have... More 

Helpful?
Thank DdlG10
Mexico City
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 9, 2015

I was on the second building (rear), not a great services but very comfortable (is a low cost Hotel), the restaurant are closed at 9pm and not alternatives are suggested by the hotel, all clean, bed ok, tv ok, bath ok, internet service ok, restaurant (you have to forget it).

Helpful?
Thank MartinHUnzon
San Antonio, Texas
Level Contributor
183 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed August 31, 2015

Clean , large room with a coffemaker, large shower with no tub which we don't care for made it easy to get in and out, bed was comfortable with 3 pillows on each bed, the a/c was loud enough to drown any outside noise in our case a plus and ,maintained a nice cold temperature, our safe did work we... More 

Helpful?
Thank sergiorms
Monterrey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2015 via mobile

I stayed there for just one night. The hotel is clean but else is not very good,I didn't expect anything fancy but this is sub.standard. The breakfast is bad, even for a continental, and there aren't enough seats, you have to wait for a while before you find a free table. Also, I forgot my phone charger on the room,... More 

Helpful?
2 Thank AlfredoSalinas

Travelers are raving about these San Pedro Garza Garcia hotels

san luis potosi
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 15, 2015

First, the bad: The ac is noisy and old. No timer, no temp control, et cetera The service is awful, no invoice (the girl from accounting apparently is never there), most (not all) of the people at reception are rude The rooms aren't clean, If you don't mind finding hairs in your pillows, you should be ok No exercise facilities... More 

Helpful?
Thank jorge m
Hermosillo, Mexico
Level Contributor
235 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
2 of 5 stars Reviewed May 12, 2015

We stayed here for the location, and it was very near everything we wanted to see. We had the room 229 in the second tower. We had to walk thru a couple of stairs to catch the elevator, so I dont recomend this to a person with disabilities. The room was OK. It was large, with a king bed. Our... More 

Helpful?
Thank Cristina F
2 reviews
1 of 5 stars Reviewed January 28, 2015 via mobile

Do not stay here, reception people are rude and not focused on the customer. Very bad service. The facilities are very old and it smells bad. Location is alright but it's best to look for other options.

Helpful?
Thank Daniel C
Mexico City, Mexico
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 9, 2014

This hotel is ok but merely meeting the expectations, there are plentiful options in San Pedro Garza García that have a better location and are cleaner than this hotel for the same. When i slept here i found a worm in the pillow and called the reception, they just changed the pillow and did not offer any explanation or said... More 

Helpful?
Thank sofia r
san luis potosi
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed November 19, 2014 via mobile

Good location, below average service and facilities. It is cheap. Do not go when is hot or cold because you won't be comfortable. The ac units are very old and non functional. The last time I stayed there it was quite cold and the heating unit did not worked so I called, they sent a guy who fiddled with the... More 

Helpful?
Thank jorge m
MarylinB
Level Contributor
108 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed October 31, 2014

It needs improvement, urgently. Food is not so good, room service is only until 10pm but they stop answering the phone at 9pm, that happened to me 3 days in a row. Customer service is just average. The best thing I might say about it is location. In case you can not book another, this one is still an option.

Helpful?
Thank MarylinB
Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn Monterrey Valle

Address: Avenida Lazaro Cardenas No 1009 | Col Valle Oriente, San Pedro Garza Garcia, Monterrey 66266, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $61 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Monterrey Valle 3*
Number of rooms: 124
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Also Known As:
Comfort Inn Monterrey Valle Mexico/San Pedro Garza Garcia, Nuevo Leon
Monterrey Comfort Inn
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