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Shenlong Xinshijie Hotel

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Ratings and reviews
  • Excellent8%
  • Very good51%
  • Average33%
  • Poor0%
  • Terrible8%
Dec 17, 2016
“If you don't have Chinese ID, please don't try it...”
Jul 21, 2013
“Off the beaten track...”
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Location and contact
At the Intersection of Chengbei Road and Xihu Road, Leiyang 421800, China
Name/address in local language
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  • 1
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Sandy X
Swindon, United Kingdom
Reviewed Dec 17, 2016via mobile
I booked the hotel online which the price is reasonable for its star rating. It's also not far from my parents house.

I am living in the UK many years and having my UK passport which the receptionist does not accept it. I feel very upset because I have traveled all over the world. It's the first time some so call 4-5 star hotel not accept my passport. Where is their basic training??? They insist I must give them my Chinese ID card which I don't have one because I don't live here for years. In the end I have check in with my friend's Chinese ID card!!

The room is smelling smoking although I asked a non-smoking room. Also there was someone knocking on my door at 1.00am by mistake then knocking to the next door and shouting over half hour!!! What kind of hotel is this? Why it seems they have no control their customer at all?

Anyway, I will avoid this hotel if possible. Never use it again.
Date of stay: December 2016
Thank Sandy X
hong kong
Reviewed Jul 21, 2013
To be fair, this place rarely sees a western face. I showed up hoping for a clean room, maybe some air-conditioning, peace & quiet and got more than I expected. The room was clean enough, the carpet a little worn but the sheets were clean and fresh and the nights rest more than adequate. The price was about 350 rmb, very reasonable & included breakfast. I stayed 3 nights and they brought me ice every night, which was a delight.

Next door there is a Seemans bakery shop and it serves cappuccino, which I took "to go" to the hotel breakfast buffet, along with a small loaf of delicious bread and made myself an egg sandwich as they really don't do toast but the eggs were fine. Lots of fruit and juices. They won me over. The only Western food I could find in town was a Kentucky Fried Chicken, and you pay dearly for it if you intend to eat a "bucket" of it like I do instead of a wing. I think it was 200 rmb, be careful!

I rode the "fast train" here from Shenzhen to visit my Chinese girlfriend's family. It took 2.5 hours and was amazing in its cleanliness, and comfort. Bring your own beverages, some food items and you should be fine. The internet was hit/miss. You have to ask for a room that has it. No wifi, you have to plug it in. Also, there is a mall right beside this hotel with a grocery store, check that out. Have fun. I would stay here again.
Date of stay: July 2013
Thank twodoggzz
China > Hunan > Leiyang
China > Hunan > Leiyang
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